The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

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  1. Add new maps

    The game is fantastic, but it would be much appreciated by the community if more dlc would be added. For example more maps from left behind.

    50 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. materials and crafting bug

    After picking up materials to craft an item, I still cannot craft it. Only if I have two of each materials needed am I able to craft the item. This bug has persisted throughout my experience playing the game.
    video: https://www.youtube.com/watch?v=PiSmpXKpAXc&feature=youtu.be

    18 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  3. TLOU is still the most addictive MP I've ever played. How much money would we need to raise for another DLC if I'd do a fundraising campaig?

    TLOU is still the most addictive MP I've ever played. How much money would we need to raise for another DLC if I'd do a fundraising campaig?

    12 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Glitch during the diner where Ellie and David fight

    When I try to exit the diner where David captures Ellie and tries to kill her, I pressed TRIANGLE at the door and the cutscene didn't happen, Ellie just backs away and David becomes invisible and shoots me with my gun which I still had on my hand. When I restart the sequence, David returns being visible but I still had my gun on my hand and I tried to kill him that way and off course doesn't work. The problem is. it happens every time I play that sequence. What should I do to make that not happen again?

    4 votes
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cabin resort bug

    In the restaurant where Ellie opens the door to escape. When I press the shown prompt it disappears and David start to talk but he is invisible and I cannot continue then when I restart encounter I can use a brick or a gun to fight David please fix this bug there are other minor bugs also. Ps4 digital download

    6 votes
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    3 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  6. Faction

    Hi, i'm Having some problem to connect to MP, I've tried some solutions presented on this post but nothing worked so far, so I'm opening a new post.
    So the problem is "to connect to factions you must download some free content" and I click and then shows the message "the contents is not available".
    I've tried restoring the licenses, I've tried looking for update files, I've reinstalled the game and nothing seems to work, could you please help me? I'm having this problem for over two years and I didn't came here before because I was unaware of the…

    7 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. uncharted 4 voucher is in conflict with the last of us resulting in problems connecting the multiplayer in uncharted and the last of us

    the skin of drake`s fortune and skin for weapons golden are linked to the last of us game, making impossible the connection in multiplayer for 2 games , the two skins were acquired with the code that came with the game

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Multiplayer won't connect

    Hello,

    I've been trying to play online for two days now, but no luck. I keep getting the message "Please make sure your system is connected to the Internet".

    My internet is working fine on PS4 for all other applications, including online games such as Battlefield 4 and Fifa.

    Nat Type 2
    Download: 35 mbps
    Upload: 3mbps
    Location: Brazil

    I've tried to restart my router, restart the ps4 and all other standard procedures. Even tried a different DNS server.

    That's really annoying. I just bought the game. We're in 2016. It's a shame... You could at least display an accurate…

    18 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Why do you have OP guns?

    Why? Like 2 shots vs 5 shots? The Burst and Full are the same gun but Burst only takes 2 headshots? The Full should be 4 shots max or shoot a few miliseconds faster to balance again.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Servers kicking me out SIX times!

    Why is this? No, it's not my internet, it handled other games 100% perfectly.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Naughty dawg

    You need to make a Last of us with Ellie being the main character and the one in charge! Maybe twist it up with driving and more weapon options stock with the game! Maybe to mutate bigger and better zombies and zombie bosses! And it would be really cool if someone made a video game based out of Atlanta where I'm from! Just a thought hope to hear from u about the idea! Preciate ya!

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  12. on PS3 version of LAST OF US, CONNECTING page won't finish

    The CONNECTING page won't finish when I try to play FACTIONS MP, and I know my SAVE file on your servers is corrupted. can you just delete my save file? I can enter to multiplayer without problem with my another account and I know my save file got a problem there. you may laugh, but I just bought a NEW digital version of LOU game and a NEW Slim PS3 too, just because of this problem. PLEASE HELP ME

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Voucher missing after initializaton done

    I had to initialize my ps4 but after it was done last of us was needed to be bought again but I bought the black Friday bundle where it came with GTA 5. Please help!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. several bugs/glitches in the TLoU Remastered

    i have discovered several glitches, from invisible drawers to enemies falling and disappearing from the game. i made some videos to better explain it.

    https://youtu.be/fxiY0ohz2Ww

    https://youtu.be/_CErzllC0sU

    https://youtu.be/setwCVuLxlc

    https://youtu.be/0hLljZbKqgE

    https://youtu.be/uyOfpoBM1sk

    https://youtu.be/Km_CaAVkH5g

    the videos are from the Remastered PS4 version.
    i've uninstalled/reinstalled the game and performed a Rebuild Database.

    3 votes
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    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  15. Just Bought The Game Brand new yesterday, played online and today [PS3] connection freeze at 80%

    Are the server downs or something ? Also I hear about the psn button fix. But here's the thing. My ps3 controler is broken and I am using a USB PC controller to play.

    So if the servers are not down .... what can I do ?

    PSN ID : Mi4_Slayer

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. SERIOUSLY FUCK THIS CRAPPY MP CONNECTION!!!!!!

    THIS GAME HAS THE WORST MOTHERF*CKUING CONNECTION!!!!!!!!!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Gallery

    I can't access the gallery, I can't get the commentary or concept art i unlocked with in game money. Its not in my main menu under bonuses... im playing through survivor plus

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  18. Party problems

    When I join to my friend's party online. I get this error "Unable to join party" then "You have been kicked from the party"

    Mine and his nat type are 2 .
    Connection to internet via cable.
    Connection speed download 1.6 MBS.
    Download time about 1 year or more
    Digital download " via gift code"
    Free system space more than 30 GB

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Significantly washed out blacks in night scenes/dark areas

    In any area that is primarily dark such as the area where you first encounter clicker in the game the blacks are significantly washed out and the game is displayed in a impenetrable dense fog of gray.

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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