The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

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  1. glitch fraction mp spoted

    https://youtu.be/q2DjdxAfx-o

    At 2:05:00

    Come watch my channel, I can work for you. I need to eat...

    1 vote
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    8 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tip TLOU 2: Allow upload clan badge

    You could enable a TLOU 2 multiplayer option so people could upload images from their respective teams.

    Of course, there would be a standard file format as well as maximum size allowed.

    As a way to curb bad users who abuse the system, the implementation of a policy that punishes severely the violators, through a simple "report"

    This would greatly help create greater identity among players. I think it's not hard to implement something like that.

    PS: ENCOURAGE, SUPPORT THE COMPETITIVE SCENERY OF THE GAME. Invest in it! TLOU should be among the professional games of e-league

    9 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. I having problems to find a match

    3 days ago I buy TLOU remastered, then I wanna play the multiplayer and result that the game is having problems to find a match, only that put is "searching optimal game" but never find one, I not the only one that is having this problems in the last year, that supose that you guys are looking for a solucion for this. Is 2017 this problems have to be fixed since the game was out. (I hope your understand)

    22 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Antsenberg named player is ruining fun of this game

    Naughtydog guys. You really need to do something about thiese players like MisterSociopath. He is ruininh everyones ganes like Anstenberg. Please block these players

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I have completed grounded mode plus (finally) but i haven't got the trophies!!! I need some help please.

    have completely grounded mode plus (finally) but i haven't got the trophies!! Please help me!!

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ps4 Pro freeze when Gear Up menu is displayed

    After 10-20 min in the gear up menu, selecting abilities and weapons the console freeze, only way is hold the power button.

    4 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. My account got corrupted and I can not access the multiplayer.

    Hi, I had a problem to enter the multiplayer specifically with my PSN account, I already contacted the PSN service and they sent me with you, apparently the data of my username was corrupted. I have tried all sorts of methods to solve it and none has worked, from restarting the ps4 and switching console. only problem is with my psn account joining multiplayer, story mode, DLCs and uncharted 4 multiplayer all works fine. I need them to restart my account on the servers, it does not matter if the data is lost. Thank you.

    4 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1.09 no antialiasing

    So i have played The Last of US like 5 times on 1.08 patch on my brand new PS4 Pro + ASUS PG278QR on 1080p very good game and the graphics was very good
    But now after 1.09 patch all lines have jagged edges its like you have Removed Antialiasing from the game dosnt metter on which mode i play i tried them all even locking to 30 fps no good please fix it cause the game is unplayable this way this is on both digital download and disc yes i have them both

    3 votes
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't redownload tlou remastered

    I bought the ps4 bundle that came with TLOU remastered. I got the game and everything was fine, but i needed space to get another game so i deleted it, it is still in my library but when i click on it, it just takes me to the playstation store and has me buy it. I don't know what the problem is

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Antsenberg named player is ruining fun of this game

    Antsenberg named playet should be blocked from this game . He does play proprly and ruin the game of evwry team he comes too. He is Ruining the strategy by shooting the players of his own team and by wasting the lives. Please do something .

    6 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Testing out patch 1.09

    Just noticed something as I tested each new mode on my ps4. When set at 1800p 60fps, shadows seem very jaggy, so much so I can't imagine it's intended as every other mode (4k 30fps to 1080p 60fps) the shadows look great. Otherwise things are looking great!

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Invisible torchlight glitch when using unlockable skins for Ellie

    Apart from the backpacks and the goggles whenever I enable the unlockable skins on Ellie her torchlight becomes invisible and it looks like she's just holding air. This doesn't happen during the sections when she's playable, only when you're playing as Joel. I'm playing the PS4 disc version but found the PS3 version to have the same issue.

    2 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bombs don't explode

    Currently I have a bug where nail bombs don't explode. I have tried using chapter select to fix it without luck. How can I fix it?

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crash sewers

    LAST OF US - PS4 - SEWERS - SINGLE PLAYER

    Apologies if this has been posted before but I couldn't see it anywhere and so far have been unable to find a solution.

    As soon as the Sewers chapter begins it seems to load incorrectly and a lot of the environment assets are missing. Specifically the whole area behind the boat is gone (allowing me to see the rest of the map behind it) and if I follow the stream up to the left, the water appears to be coming from another large hole in the wall, through which I…

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  15. exploit

    On patch 1.09

    I've noticed that when I play grounded difficulty and go into menu / difficulty than switch for easy but cancel the switch instead of giving it ok game seems to spawn additional supplyes in the next rooms when normaly there would be none or very few. I will try to record the issue and post it here as soon as possible as i am currently unable to do so

    folowing the faq for posting:
    PS4 Pro model: CUH-7016B
    Physical game copy
    Disk is practicaly empty as this is new ps4

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  16. Will my game work on my uk console

    I just bought last of us remastered on ps4 but when it arrived it's covered in foreign writing on the case, will this work in my uk console? It is still sealed so I have not tested it as I wish to send it back if it won't work, thanks.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  17. Unable to change language

    Hi there,

    I purchased The Last of Us Remastered full game with English/Chinese/Korean version via PS Store Hong Kong online. However, it seems that this version only has English because I am unable to change Chinese/Korean language in the options under the main menu. Can someone resolve this problem here?

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  18. Modded controls

    Hi I was wondering if there would be anything you guys could do to make the multiplayer not work with modded controls. I play the multiplayer alot and it has become over run with players using modded controls. It really making the game unfun and infair to play.

    9 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. sync audio dialog first gunfight

    hello in first thanks for all your games naughty crew :) always got the same issue since the ps3 version (always still in ps4 remastered) the first gunfight dialog (in french) between the 3 guys and Tess, the speak of the black guy is unsync thanks

    ps4 fat 500 TLOU v1.09 hdmi 5.1 (same issue with 2.0, no issue with the english version)

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. No trophies or game progress

    Ample space, new PS4. Days in and progress shows zero, not being awarded any progress for game completion either.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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