The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

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  1. I can't get plague mask wh?

    I cant get plague mask, but I bought every dlc pack in Tlou:R why?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. The tag glitch/bug

    Naughty dog,i have found a glitch in the last of us remastered tag system and statistics. I am playing on the ps4 slim and have a physical disk copy of the game.i dont have an internet connection so i am playing the1.00 version of the game. I tried googling this and found that a LOT of people are suffering from this. I have a free space of 717.4 gb. My problem is that i have achieved the 'scavenger' trophy which means that I also have 'look for the light' trophy, 'it was all just lying there' trophy, 'i got this'…

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  3. CE-34878-0 Error ps4 last of us disc

    CE-34878-0 Error ps4 last of us disc
    I’ve owned the game for a year now, it was working fine then. Hadn’t played it since. But decided to give it a go again today and I’m having trouble loading the game. The disc is in perfect condition.

    Have tried methods that included
    - starting up in safemode & rebuilding database
    - deleting the game and reinstalling it
    - restoring to default settings and initialising ps4
    -disconnecting from network
    -updating system and game

    However, still getting the error code CE-34878-0.
    All other games work completely fine, except for the last of us.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. I just bought the game, and the update is stuck at 99%

    I've just bought the game at Gamestop today, and as soon as i attempt to load up the game, it gets through the first process with ease. But when the screen says "Copying Update File... Version 1.09" it gets stuck at 99% for at least 2 hours, and i'd like to play soon.
    Please help me fix it.
    Thank you for your time.

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  5. The last of us music in a cooking show

    Hey everyone
    I was watching tv and suddenly I heard a note from the song of the last of us main theme on njam! a channel from Belgium. I kept listening and realised that is was the song of the last of us. Are they allowed to use the song idk just checking and I thought I would let you all know. Today is the 2 of November 2018 naughty dog better cheks this out.

    1 vote
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  6. 1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ellie AI Behavior In Stealth Mode

    Ellie no longer tucks under Joel’s arm like she did on the Last of Us PS3. She hides like normal, but she never hides close to Joel and whenever I move Joel close to her while behind cover, Ellie glitches through Joel and it looks weird. I don’t know if it’s my PS4 hardware or the game itself.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. Freeze tlou remasteres

    Hi i have a issue wirh tlou. Everytime i get to xbm to answer msg or to get to some apps when i return to game my game freezes for like 2 3 secs. It seems like my net is in quesrion cuz turning it off resolves problem. Game works like a charm until i go to xbm. And thwn after freezing it works like a charm as well. Anyway to fix this without having to pla offline since i need trophies. This is my 2nd round of playing game 1sr time didnt happen. Ps4 is 3 weeks old and…

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bow glitch arrows curve around

    The arrows in the bows seem to be able to shoot through objects and can curve up and over items. Hiding completely hidden behind a box or car and the arrows find a way to hit you even though nothing is exposed. Is this suppose to happen? Seems like a glitch to me but maybe I'm wrong?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. How to report cheaters, hackers, lag issues, map glitches

    So where is report a cheater option for this? Why do other games have it but not TLOU? Come on I am beyond annoyed and frustrated with this. You also have those same jerks making multiple ps accounts doing the same nonsense. Here's a link to the youtube channel of one guy crab walking, for some reason the rest of the video did upload but he was crab walking most the game.

    I've seen many players crab walking and haven't got a good video for you yet. Essentially you can be across the map within milliseconds. I was with a…

    1 vote
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  12. Blade

    I can't collect blade in my inventory (I can catch it) although I change to other maps so it can't carft item.

    1 vote
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  13. Interface disappeared.

    I played the all game in groundend difficulty and of course without the interface the shows my healt ecc, but of course, for the all game, i was able to see the interface when i change from a weapon to another. Now i can not do it anymore. I can set " show interface " and see averything or if i play on groundend i do not see nothing. Why?

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. KRAZY432

    KRAZY432 is a cheater!!! This happens too often! Cheaters always go unpunished in naughty dog games! Do something for a change!

    1 vote
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  15. 1 vote
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  16. 1 vote
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  17. Boost mode and Supersampling mode CE-34878-0 error code

    I upgraded to a PS4 PRO 5 days ago and I’m having CE-34878-0 sometimes! Should i DISABLE Boost Mode or Supersampling ??? I play on 1080p monitor. Any known issues with these options enabled ??? Please help! I’m happened 3 times here! I refuse to think it’s my console. PLEASE HELP!
    PS4 PRO 7115b
    Cable internet connection
    The last Of us digital bought on PSN store

    I rebuilt database and re-download the game again.
    My last resource will be disable BOOST MODE or Supersampling.
    PLEASE HELP ME!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Joel no corre, solo trota o camina

    Estoy atascada en la ciudad, cuando hay que correr por el puente y saltar huyendo del tanque. El problema es que Joel no corre, solo trota o camina. Llevo así toda la partida y aunque es muy molesto, puedes ir jugando, pero esta parte es imposible pasarla sin correr, tardó dos segundos en morir. AYUDA POR FAVOR!

    4 votes
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  19. Joel stutters and it's not getting fixed by ND

    So this happenes in both SP and MP, but SP it's really annoying! I've read soo many posts and naughty dog only answered one of them.
    http://feedback.naughtydog.com/forums/260903-the-last-of-us-remastered/suggestions/6331706-joels-movement-keeps-on-stuttering-or-stopping-eve

    PLEASE HELP US

    2 votes
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  20. The last of us remastered languages

    I was wondering how I could change my language to polish because I bought the game on PS store in the Netherlands and I don't see the option to change my language to polish in the settings. And if I buy uncharted the Nathan Drake collection in the Netherlands on the PS store will I have polish language? Thx for anwsers

    1 vote
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The Last of Us Remastered

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