The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

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  1. Ellie AI Behavior In Stealth Mode

    Ellie no longer tucks under Joel’s arm like she did on the Last of Us PS3. She hides like normal, but she never hides close to Joel and whenever I move Joel close to her while behind cover, Ellie glitches through Joel and it looks weird. I don’t know if it’s my PS4 hardware or the game itself.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  2. Blade

    I can't collect blade in my inventory (I can catch it) although I change to other maps so it can't carft item.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  3. Interface disappeared.

    I played the all game in groundend difficulty and of course without the interface the shows my healt ecc, but of course, for the all game, i was able to see the interface when i change from a weapon to another. Now i can not do it anymore. I can set " show interface " and see averything or if i play on groundend i do not see nothing. Why?

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  4. Joel no corre, solo trota o camina

    Estoy atascada en la ciudad, cuando hay que correr por el puente y saltar huyendo del tanque. El problema es que Joel no corre, solo trota o camina. Llevo así toda la partida y aunque es muy molesto, puedes ir jugando, pero esta parte es imposible pasarla sin correr, tardó dos segundos en morir. AYUDA POR FAVOR!

    4 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  5. The last of us remastered languages

    I was wondering how I could change my language to polish because I bought the game on PS store in the Netherlands and I don't see the option to change my language to polish in the settings. And if I buy uncharted the Nathan Drake collection in the Netherlands on the PS store will I have polish language? Thx for anwsers

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bring us guns from MP to SinglePlayer

    Bring us guns from MP to SinglePlayer. I think that is good idea. Something like you did in Uncharted 4 where you can buy them for points and use them in game. Or at least weapons which we already bought. I love TLOU and since i bought my ps4 it is installed. Those weapons can give us options to play your game different ways and also it is a good gift for players who are waiting for TLOU2 and they are prepering for it in first game while waiting for part 2. I do not know that anyone asked you…

    21 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  7. My statistics say cero when I

    I have 0 statistics when I have collected all the artifacts, what is going on here?

    1 vote
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  8. duplicate game file

    I have recently went back to replay TLOU remastered after about a year or so. When I put the disc in it reinstalled so now I have two icons for the game. When I started it it, It was a completely new game save file.
    I now cant start a new game plus where I've completed on all difficulties, done all upgrades and collected all collectables. They are two completely different save files. I don't want to start from scratch when I've spent so much time completing everything.
    How can I use my old save files? I've tried a few…

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  10. My problem is language

    I purchased digital version of 'The Last of Us Remastered' and 'Left behind' with English/Chinese/Korean version via PS Store Hong Kong online. It provides English, Chinese, and Korean. But there is only English because I can't change anything.Chinese/Korean language also in the options under the main menu.
    I tried to delete and reinstalled several times.
    I do not have any idea about this.
    I need solution. not excuses.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  11. comic book dialogue is stuck and some comics wont spawn

    the comic book that ellie finds at the beginning of winter will not spawn on any new game or new game plus that i start, and whenever joel finds comic books he always says "i bet ellie'd like this" instead of any of the other possible dialogues that should be happened like when he tells ellie and she says she will read it later, those other dialogues never ever happen, its always the same one and at the end when ellie picks up the comic from the car, she says nothing which is so sad PLEASE FIX THE COMIC BOOKS…

    7 votes
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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  13. about the graphics

    i just wanted to say i was amazed how much thinking was invested in TLOF2
    i just saw the game play 4 times it's crazy how you thought of every small reaction that ellie would have to things , i think it's going to be the best game i will every play ..
    NAUGHTY DOG amazing !!

    1 vote
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  14. Please make this issue a priority

    Having severe Capel tunnel syndrome makes repeatedly pressing buttons an impossible task like when Joel is trying to open a door, I recently purchased God of War which gives the option to change this to press and hold circle for example. Please address this issue through an update.

    1 vote
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  15. Can't pick up items

    On newest PS4 firmware as of 5/15/18 on disk version.

    About half way(?) into game and can't execute any x function. Icons show up but no icon. This includes weapons, scrap and crafting items

    1 vote
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  16. Gun etti

    I couldn’t help but notice that during sequences in the game like the workbench, you guys keep referring to pistol and rifle MAGAZINES as “Clips”. They are not clips. There is a huge difference. With all the detail you guys put in your games, at least get this right.

    2 votes
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  17. Not loading saved game

    My saved game won’t load. I havr a digital download and I was playing pn grounded mode right at the end of Ellie’s part where she is fighting David. I changed the difficulty to Survivor and was met with a black screen that would not show anything. I restarted the game and now it will not even load my saved game at all. I tried deleting and re-downloading the game and even tried what naughty dog suggested and started my ps4 in safe mode and followed all their steps to no avail. I’m running out of ideas please help.

    1 vote
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  18. Hi , my friend and i working in translat TLoU to the Arabic language so when we finish can u add it to the game , we have done some progress

    Hi , my friend and i working in translat TLoU to the Arabic language so when we finish can u add it to the game , we have done some progress i have proof if u want

    1 vote
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  19. manual

    The training manuals in Bills Town and Pittsburgh are being collected but not being counted towards the trophy.

    This is definately a new bug.
    I've played it through a few times this week to get the platinum trophy and this has happened on a new save and new game+ and vice versa.

    3 votes
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  20. Walking with Joel

    I haven't played this game till I just bought it digitally today. Downloaded fine but walking with anyone seems like they are stuttering. Like they are hitting an invisible wall so they have to restart walking and it happens over and over again. I can only run when I'm combat. I have heard that Joel is usually jogging but with this problem all I can get him to do is slow walk. Like SUPER slow walk. And only if I move forward with my left analog and try as hard as I can not to move it or he will…

    21 votes
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    3 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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