Have you found a bug or issue with The Last of Us Remastered?

Won't load factions

I've been playing factions for a long time now, and I've never had this issue. Every time I click on Factions MP, it loads a little and says "You have been disconnected from the game servers. You just reconnect to access online." All my other games work just fine online(ex: Gta5), so it's not my internet issue. PLEASE HELP! I only play this game(I love naughty dog), and I'm only gonna stop playing it when Uncharted 4 comes out!I get bored when this kinda stuff happens to TLOUR

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Slash399 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • AdminNaughty Dog QA Team (Admin, Naughty Dog) commented  ·   ·  Flag as inappropriate

    @Slash399 - glad we could help with one issue. The message you are describing normally occurs in 1 of two scenerios. Either your upload speed is less than 1Mbps (which you indicate below is not the case), or your connection is located behind a firewall that does not allow it to access the game servers.

    We recommend contacting your ISP to determine if you are behind a firewall.

  • Slash399 commented  ·   ·  Flag as inappropriate

    Haha, I just figured it out on my own and I came back to tell everyone else how to do it XD The "You've been disconnected from the game servers. You must reconnect to access online" message still occurs! :( I haven't lost all hope, as i see the "started"symbol came up! :') I haven't been so happy in my life :') I feel like crying XD

  • AdminNaughty Dog QA Team (Admin, Naughty Dog) commented  ·   ·  Flag as inappropriate

    @Slash399

    1) Go to Notifications
    2) Go to go to Downloads
    3) Locate the Treacherous Territories Update file.
    4) Delete it.
    5) Restart your PS4.

    The file should be re-downloaded, and function. Please post below if this doesn’t work.

  • Slash399 commented  ·   ·  Flag as inappropriate

    You guys don't reply much, do you? haha, i've been trying for 43 days now, and still counting. I've tried every day, once when I wake up, and once when i go to bed. I think I deserve at least a reply. Sadly, I have this condition where I just can't learn to let go. So i'll still continue to check everyday until it's fixed. Well, thanks :)

  • Slash399 commented  ·   ·  Flag as inappropriate

    Now it tells me to download the TT map packs, so when I click on OK, there is no option for me to download them? What's happening, Naughty Dog? :'( or is it a PSN issue?

  • nick11-09 commented  ·   ·  Flag as inappropriate

    There are no games to be found.. Ive played 4 games in 5 hours.. I justkeep waitingand waiting...

  • nick11-09 commented  ·   ·  Flag as inappropriate

    Same here! Connection is good but i experience lots of delay in finding a game. Game is on for about 5 hours!!! I ve played only 4 games!! Server problems?

  • Slash399 commented  ·   ·  Flag as inappropriate

    Maseru, Lesotho
    But.. This has never happened to me before, I'm a Lvl 2 hundred and something, and the game has been completely fine for me :( Well I guess its more complicated than that, but it seems like you guys know what you're doing :) Thanks!

  • Slash399 commented  ·   ·  Flag as inappropriate

    I'm just happy that you guys replied :) Download speed:12.4 mbps and Upload is 1.1 mbps. Thats good enough, right? And the loading bar for factions is always loads the same, only loads around 2 inches and then pops up with that message. Thanks! Hope to hear from you soon!

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