Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. Trouble Running U4 from Disc after Install - Crashing when Selected

    After fully installing from disc, and applying all update patches, the title hangs on a black screen after boot. Other games function normally.

    116 votes
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    216 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add

    Please add your coop mission mode. It is what made your online play unique without coop mission mode your online is just another multiplayer out of hundreds.

    11 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Game won't launch

    Ever since I downloaded the new survival update, the game doesn't play. I get stuck at the launch screen. I've tried reinstalling it, and spending sometime away from the game in hopes that it will magically start some other time. It's been a few days, and it still doesn't launch.

    9 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  4. I CAN'T GET IN THE GAME.

    I can't open the game after the survival update. I open it and stays forever in the title screen. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

    6 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Split screen is necessary for complete gameplay for uncharted series

    U2 u3 is successful used Split screen mode u4 need use Split screen for successful

    6 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Installed 1.06 Latest version and got CE-34878-0 Error !!

    Today I just installed the latest version 1.06 and while I was playing online multiplayer match I got the Error CE-34878-0 !!
    Please this issue is spreading around the users everywhere!
    Thanks.

    5 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted not loading saved data when playing on a different copy that I originally completed it on

    Having bought uncharted on release day and completed it 100% I sold the game. Having recently rented it again it won't load my saved data from the original and now has loaded a separate application on my ps4 menu plz help

    4 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  8. we need heavy weapon skins!!!!! please.

    let their be a way to customize the heavy weapons.

    4 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  9. After I open the game and it introduces Naughty Dog the black screen is there forever

    I accidentally deleted the game trying to close it so I reinstalled it and went to bed the next morning when i woke up to play it was stuck at the black screen forever I have a disk copy and it just updated to 1.11

    4 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a theme song

    Add a theme song in the main menu, just life the previous Uncharted's. The theme song in the main menu was nice. https://www.youtube.com/watch?v=d7Gz728d714

    4 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Black Screen with Patch 1.20

    PS4 500GB, BLuray-Version. After Patch 1.20 The Game starts, the Naughty Dogs lgo appears....then only black screen.

    3 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  12. Explorer Pack not Downloading

    Naughty Dog claims th explorer pack issues are fixed but I am still havin issues and I have contacted PSN who can't help. This is the only support forum Naughty Dog provides and ive been posting for weeks!!!!

    Region : Austrailia
    PSN: jamisnicerthanu
    issue: explorer pack still not downloading after july 15th patch

    3 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  13. Did not receive the update

    It says it the latest update on 1.05.015
    My region is all

    3 votes
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    3 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the info. Please confirm you have restarted your PS4.

    If you are still running .015 after restart, you have encountered an issue we will be attempting to resolve in a future patch. We don’t have a definite ETA at this point, but it should be fairly soon.

  14. story mode/multiplayer won't update

    The story mode and multiplayer will not update. I've tried doing the connection test and my wifi is fine. The timer is stuck at the max time i think. 99:99:99. It is stuck at 12:59 percent completed downloading and ive tried reinstalling the game, restarting my playstation and the disc is scratchless. Please help. i really want to play this game because i just got it back from getting fixed under warranty (by you sony dudes!) Thanks.

    3 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Hi, i have a problem with install new update 1.17.04.

    I can`t download it!

    The download is freeze with message: preparing for download (10%). The game is physical, not digital. Can you help me? please. i can`t play multiplayer mode.

    2 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  16. "Disc cannot be read" CE-34878-0. Fix this, Sony will not help

    This is an issue that needs to be fixed, or at the very least ADDRESSED AND ACKNOWLEDGED. I bought your Uncharted 4 PS4 Slim bundle, and the Uncharted 4 disc that came with it will not work. This is a year old problem, and neither you Naughty Dog or Sony have said a word about it or said that you are working to fix it. Do not respond with "call sony at..." because that doesn't help. They do not pick up their phones even during business hours, and the people who do get through are told to rebuild database and…

    2 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  17. add costume

    it would be great if you add in among thieves nathan drake , to unlock

    2 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  18. installed game and updates but when selecting language does not let me press x

    After I installed game and updates the game will not alone me to press x on select language or even move up and down to change selection. When I press ps button it allows me to use main screen still.

    Please help as already returned the game once thinking it could be the disc

    2 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  19. Game still crashing (ps4 pro)

    I just bought a ps4 pro today and I downloaded the game and everything was fine, but when i tried to play the game it was always crashing...after trying a lot the game finally loaded but this time it gets stuck while instaling

    my internet connection is not bad, it's not perfect but it's good..but the game gets stuck at 0.12% and the time remaining is 99:59:59

    can you please fix this?..

    2 votes
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    3 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Black screen after logo screen

    PS4 model: PS4 Pro
    Disk or digital download: Digital download
    Time since install: Several months
    System Free Space: 500+ GB

    Yesterday when I played survival mode It froze suddenly. I pressed PS button and killed the game ,then restarted it. Since that the game doesn't start any longer. There is always a black screen after the two logos.

    I've tried rebuilding database in safe mode, deleting and reinstalling the game. It doesn't work.

    Please help!

    2 votes
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    1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
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