After fully installing from disc, and applying all update patches, the title hangs on a black screen after boot. Other games function normally.116 votes
If you are in North America and you continue to experience this issue, please contact Customer Service at:
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Please add your coop mission mode. It is what made your online play unique without coop mission mode your online is just another multiplayer out of hundreds.11 votes
Ever since I downloaded the new survival update, the game doesn't play. I get stuck at the launch screen. I've tried reinstalling it, and spending sometime away from the game in hopes that it will magically start some other time. It's been a few days, and it still doesn't launch.9 votes
I can't open the game after the survival update. I open it and stays forever in the title screen. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!6 votes
U2 u3 is successful used Split screen mode u4 need use Split screen for successful6 votes
Today I just installed the latest version 1.06 and while I was playing online multiplayer match I got the Error CE-34878-0 !!
Please this issue is spreading around the users everywhere!
Having bought uncharted on release day and completed it 100% I sold the game. Having recently rented it again it won't load my saved data from the original and now has loaded a separate application on my ps4 menu plz help4 votes
let their be a way to customize the heavy weapons.4 votes
I accidentally deleted the game trying to close it so I reinstalled it and went to bed the next morning when i woke up to play it was stuck at the black screen forever I have a disk copy and it just updated to 1.114 votes
Add a theme song in the main menu, just life the previous Uncharted's. The theme song in the main menu was nice. https://www.youtube.com/watch?v=d7Gz728d7144 votes
PS4 500GB, BLuray-Version. After Patch 1.20 The Game starts, the Naughty Dogs lgo appears....then only black screen.3 votes
Naughty Dog claims th explorer pack issues are fixed but I am still havin issues and I have contacted PSN who can't help. This is the only support forum Naughty Dog provides and ive been posting for weeks!!!!
Region : Austrailia
issue: explorer pack still not downloading after july 15th patch3 votes
It says it the latest update on 1.05.015
My region is all3 votes
Thank you for the info. Please confirm you have restarted your PS4.
If you are still running .015 after restart, you have encountered an issue we will be attempting to resolve in a future patch. We don’t have a definite ETA at this point, but it should be fairly soon.
The story mode and multiplayer will not update. I've tried doing the connection test and my wifi is fine. The timer is stuck at the max time i think. 99:99:99. It is stuck at 12:59 percent completed downloading and ive tried reinstalling the game, restarting my playstation and the disc is scratchless. Please help. i really want to play this game because i just got it back from getting fixed under warranty (by you sony dudes!) Thanks.3 votes
I can`t download it!
The download is freeze with message: preparing for download (10%). The game is physical, not digital. Can you help me? please. i can`t play multiplayer mode.2 votes
This is an issue that needs to be fixed, or at the very least ADDRESSED AND ACKNOWLEDGED. I bought your Uncharted 4 PS4 Slim bundle, and the Uncharted 4 disc that came with it will not work. This is a year old problem, and neither you Naughty Dog or Sony have said a word about it or said that you are working to fix it. Do not respond with "call sony at..." because that doesn't help. They do not pick up their phones even during business hours, and the people who do get through are told to rebuild database and that's it. This is an issue that us the customer should not have to work to fix. We bought your game, and a percentage of us can't even play it. You should not take our money and ignore us because you will not get our money again. Telling us to call Sony does nothing, calling Sony does nothing. It is your job to look into this issue and find out if it's on your end. If it's not, do not give up on your customer because you made a buck. Push Sony to fix this issue if it is on them, we can't get through to them like you can. And we won't. We have tried and it isn't our job to. We bought your game, we did our part. The game simply not working is an issue you HAVE to fix Naughty Dog, you or you get Sony to.
1. Deleted the game install (doesn't help)
2. Put the PS4 into safe mode (doesn't help)
3. Rebuild file system database (doesn't help)
4. Re downloaded, installed and patched the game to latest version (doesn't help)
5. Going offline and installing the base version of the game (doesn't help)
The game is broken Naughty Dog, whether its your fault or Sony's fault, the fans have done more than enough research and looking into it, it's not our job to fix your game.
This is an issue that needs to be fixed, or at the very least ADDRESSED AND ACKNOWLEDGED. I bought your Uncharted 4 PS4 Slim bundle, and the Uncharted 4 disc that came with it will not work. This is a year old problem, and neither you Naughty Dog or Sony have said a word about it or said that you are working to fix it. Do not respond with "call sony at..." because that doesn't help. They do not pick up their phones even during business hours, and the people who do get through are told to rebuild database and…2 votes
it would be great if you add in among thieves nathan drake , to unlock2 votes
After I installed game and updates the game will not alone me to press x on select language or even move up and down to change selection. When I press ps button it allows me to use main screen still.
Please help as already returned the game once thinking it could be the disc2 votes
This sounds like an issue related to swapping out the active user. Can you verify you are using the same profile that installed and booted the game?
I just bought a ps4 pro today and I downloaded the game and everything was fine, but when i tried to play the game it was always crashing...after trying a lot the game finally loaded but this time it gets stuck while instaling
my internet connection is not bad, it's not perfect but it's good..but the game gets stuck at 0.12% and the time remaining is 99:59:59
can you please fix this?..2 votes
PS4 model: PS4 Pro
Disk or digital download: Digital download
Time since install: Several months
System Free Space: 500+ GB
Yesterday when I played survival mode It froze suddenly. I pressed PS button and killed the game ,then restarted it. Since that the game doesn't start any longer. There is always a black screen after the two logos.
I've tried rebuilding database in safe mode, deleting and reinstalling the game. It doesn't work.
Please help!2 votes
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