Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Ditching Ranked TDM HUGE MISTAKE

    Please bring back Ranked TDM. If you were a Ranked TDM player, it was all you played nothing else

    46 votes
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    28 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remove Fake Accounts From LeaderBoards

    Hello Naughty dog
    First thing Thank you for the last update for LeaderBoards ( players now require 3 hours of play time to post his name in LeaderBoards)
    this is a good idea to remove cheater and fake accounts
    but i have a new idea For LeaderBoards system they are some inactive
    accounts in LeaderBoards as you can see they are some players didn't play for a long time for example some of the top 11 players in command mode,
    classic mode , plunder, tdm , king of the hill , are inactive accounts they Don't want to play because…

    16 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. HI UAE users let me know which Domain you are using DU or Etisalat (White plug after playstation 4.50 update)

    HI UAE users let me know which Domain you are using DU or Etisalat
    (White plug after playstation 4.50 update)

    21 votes
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    66 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Survival: Cannot Buy A Long Gun On Wave 1 Without Paying

    On crushing difficulty, you start with $1200 every time you load a brand-new stage.

    This amount of cash doesn't give you enough to buy a long gun WITHOUT paying ACTUAL real-life money to buy some Uncharted Coins and get a one-use booster.

    Think about how ridiculous that is. PLAYERS CANNOT BUY A GUN without paying! This is a shooter!

    Either the amount of cash players start with needs to be increased to cover the cost of a long gun, or costs need to be reduced to what they were pre-patch.

    This is a shameless money grab and I'm appalled at…

    21 votes
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    12 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Huge noise in the menu

    When im in the menus of multiplayer my ps4 get's really loud when im playing it's normal but when im in the menu it sounds like a jet does anyone have this problem?

    5 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Missing Ranked Rewards from Season 5 or 6

    Psn: RedShanks357
    Country: Netherlands

    I entered multiplayer on june 20th 2017 and it says i reached diamond 1 by the end of the season but i clearly reached master rank because i have the master sniper mask but i dont have master cowboy hat. I have been reaching master rank since season 1 and i have every master reward unlocked. I dont want the extra relics for master rank but i do want the cowboy hat master ranked because i also have the master sniper mask. Naughty dog please help me and restore me my reward.

    7 votes
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    17 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Return my rank point and my won point

    On 06 July 17. My very 1st ranked king of hill match I played. Everything is good, and I won the game, it showed victory hill. End up, the screen suddenly turn blue. I know I going to get penalty -36 points. End up, I platinum 30 points deducted left 0 point. I mean what is this? I won the match and I get deducted? The screen shown want to report? And I accepted to report. If you don't believe please check it up. Please, please and please. Return me my 30 points and my won match points. It really…

    5 votes
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    11 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Buying ND games USED until ND re-evaluates their pay2win mentality

    Despite the numerous complaints and the thread with the highest amount of votes being about the ridiculous 3-star Crushing times after all the nerfs (see below), Naughty Dogg simply ignores the pleads and instead are putting all their efforts in "persuading" you to use real money to attain victory.

    One of the most recent examples involves the cost of Mystiques: they tout a new booster that makes Mystiques cheaper, whilst glossing over the fact they have increased the prices for the Mystiques in the previous "patches".

    Since Naughty Dogg is only interested in money, I decided that from this point…

    15 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. normal King of the Hill Leaderboards are completely broken (3400 score/min is impossible)

    I don't know what the hell happened there because i haven't played much U4 lately but after patch 1.24 the score/min in the regulary king of the hill leaderboards skyrocketed.

    before the patch a score of 370/min was top 50 or even top 20. now it's not even top 1000.

    the first player in this leaderboard has an objective score of 3400(!) per minute. that's impossible to do the normal way.

    9 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Swappping between owned accounts

    I am writing because I have a dilemma. I played season 1 and reached Master and played competitive on my account xBio_Theory and I played casually on my account Michael2groovy. I am moving forward from the competitive scene and just playing causal. But I didn't play much of season 1 on my Michael2groovy account due to competitions on xBio_Theory so I reached gold and stopped. I hate that I have to use my xBio_Theory account just to enjoy my ranked reward even though Michael2groovy is my main account. I was wondering if you could move the season 1 rank reward…

    7 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sucks to be a solo player in Uncharted 4 Ranked Mp

    Sucks to be a solo player in Uncharted 4 Ranked Mp. I get that you dont care about this game or the players. Please dont mess things up in tlou factions 2. For the love of god implement a parties allowed- no parties system as you did in original factions. Because playing agains pre made teams over and over again and losing over and over again makes me wanna smash and tear down my tv and my ps4 right in the middle. I cant stand it anymore. (P.s I would smash the uncharted 4 cd if I didn't buy it…

    25 votes
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    5 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. 5 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Game still crashing (ps4 pro)

    I just bought a ps4 pro today and I downloaded the game and everything was fine, but when i tried to play the game it was always crashing...after trying a lot the game finally loaded but this time it gets stuck while instaling

    my internet connection is not bad, it's not perfect but it's good..but the game gets stuck at 0.12% and the time remaining is 99:59:59

    can you please fix this?..

    2 votes
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    3 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  14. The option to re-connect back into matches

    Mostly I just play ranked solo and sometimes with friends, but do you always hate it when someone on your Disconnects from the match for no reason what-so-ever? because I really hate it when ppl do that, not only they leave BUT they can make the match for their team to play at a disadvantage till the end of the match and it's the main reason why I keep failing on my Qualifiers randomly.

    So I was ND if you please add this in the next "Major" patch to the game it would be appreciated if you can be able…

    7 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Not giving deserved ranked points for a blow out win

    https://youtu.be/zT8Q4_ka1AM
    I should have gained 50 points for the blowout shown in this clip which would have gave me master rank for my first time, I came second place at the end of the game and only got 30 points even though my friend RAPTORDEMONS123 below me on the leader board got 40, I deserve the points the game is suppose to give me for winning 201-34. I play the digital deluxe edition of uncharted on my original ps4 since release of the game. I run a wireless internet setup with a moderate nat. my PSN is dominikkowalski5

    7 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. PS4 Noise

    My PS4 slim does this high noise on the menus of uncharted 4 and i wanted to now if it's normal. Does
    This happen to anyone else?

    https://youtu.be/3_YjBlluFY4

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Uncharted 4 Survival on Crushing is bullshit and impossible

    No way to complete this unbalanced bullshit on crushing difficulty with 3 stars after all patches.
    Right now is absolutely impossible with randoms and barely possible with friends. Maybe if you are was born under pro star you can make it, but for normal people is incredible hard, annoying and impossible. New Devon level is absolutely broken and not even close to skill game. You are simply surrounded by a crowd of bots that kill you from one hit and at this time two or four bosses are running around the map, which you need to kill and not die…

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. ax_s404 is a cheater!

    https://youtu.be/4PpCwkb-NMI

    If you can't win fairly then don't play and get the rest of us in trouble with you, you dickhead.

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ranked is a monument of incompetence and stupidity

    I have been playing ranked for a little while, tried my luck as a beginner in TDM and now i have been playing KOTH for about a month.

    I am not a very good player but in just a few hours playing across about 3 days i got to Diamond 1. This while playing alone a finishing games on any place between 1 and 5. I would say I am a mediocre player overall.

    I have been there, at Diamond, in and out of mastet qualifiers for over 3 weeks. I have been very close a few times. Normally this…

    5 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. Banned for 999 Days!

    My PSN ID: AR-BiTross has been banned for 999 Days!

    Upon signing in, I am prompted with a message that reads: "Your account has been found to be in violation of our community guidelines and/or terms of service by cheating, leveraging an exploit, or unsporting play. As such, we are issuing a ban on your account for Uncharted 4 Multiplayer. Time left 999 days". I was issued this ban last week. As of today, I am banned for 990 days.

    A search on the forum regarding banning players may lead some to a post of the Naughty Dog QA Team.…

    17 votes
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    8 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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