Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. Change Rank Mode

    Hello NaughtyDog, I know that at the moment they are focused on the new work (TLOU2), but I would like to say that in Brazil there are many active players of this incredible multiplayer (I particularly play daily).
    We would not like to see the abandoned Uncharted as it is now, so since it's almost impossible for you to bring us any new maps, weapons and skins, maybe you could change the rank from king of the hill to classic mode or team deathmatch like it was before.
    If they can do something for us would be a great thing,…

    15 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. New update to Uncharted 4.

    New update to U4. PLEASE NAUGHTY DOG! :]]

    10 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. WE DON'T WANT LAGSWITCHERS IN THE GAME !!!

    https://youtu.be/VEQCWhIaWsk
    The game is dying and the main reason is lagswitch. Hopefully ND ban this lagswitcher!

    5 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. BAN THESE PEOPLE PLEASE NAUGHTY DOG.RANKED KOTH LAG BOOTERS.

    I have Witnessed these indiviuals do this. X12 is the head of all this and he has a particular program and he states that he can Boot from 1 person to everyone on the opposing teAm . Lamar and Ophlah got their Masters this way as well as X12" I will see if I can find Chats but this is a witness to what I am stating because I know these people. Lastly X12 apparently in that PROGRAM he has ...it allows him to look at EVERYONES IP IN THE LOBBY THIS IS WHAT HE STATED. So naughty dog have…

    5 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. NEW UPDATES !!!!!!!!!!!!!!!!!!

    We really need a new updates ,new clothes taunts , I mean is that how you treat your fans?? ,we supported you . Black ops 3 keeps updating with new weapons and customs . and just letting this game to die . thanks in advance!!!

    5 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Damaged or dirty

    I played U4 for days, i haven’t played it a month or something. When i put the cd in, it says that de disc is dirty or damged but its clean and there are no scratches. I tried to update my ps4 in safe mode, and i dont want to reset my playstation because then my other Uncharted games are gone ;-; please help

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted TV

    Hello, i'm a player of uncharted 4. I have played uncharted 3, and i remember that Uncharted Tv showed different videos of the community. I loved watching that videos like montages from teams (Defy)... nowadays, uncharted 4 is focus on ranked mode (good players), so the other side (cliphunting) have lost importance. Right now, there is one uc4 team called "Team FuSe" . We cliphunt to do montages. We have some of uncharted 4 montages like "Intensity" , "Remember Me"... that if they were on Uncharted TV, maybe players would like to participate in the "cliphunting community". To conclude, my…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. 3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Avery’s descent

    Was just playing uncharted 4 on PS4 Pro, digital download, over 800GB’s of available storage. Every time I play chapter 19 Avery’s Descent either restarting the chapter or loading in, Drake falls through the floor. I even try jumping across and hitting the wall, but he just goes through the wall. After he dies and the level reloads, he is IMMEDIATELY descending and I have no way to move him. I have tried restarting my PS4, replaying chapter 18, and even starting at the encounter option on the main menu for that level and he still falls through the floor…

    2 votes
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    2 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can’t get past the moutain

    So I’m on the church graveyard mission and it’s at the start where I have to slide down the loose gravel and for some reason NATHAN can’t latch onto the side and climb up. So I would only be allowed to slide down and once I fell down I would clip throught the earth and die

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix hit counts please

    Can you all please fix the issue when someone is shooting at you and when you either get in cover or behind a wall, it seems a invisible bullet hits you and half the time, you die. I love this game and I’m starting to see more and more lagswitchers in the game as well. Please patch!!!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. No vanity chest after trials

    We need a response to "no vanity chests after completing trials". This has been posted tons of times and you guys are just ignoring us.

    THERE IS A GLITCH WHERE WE'RE NOT GETTING OUR VANITY CHESTS AFTER COMPLETING TRIALS ON CRUSHING DIFFICULTLY. ARE THESE LETTERS BIG ENOUGH FOR YOU TO READ? WHY ARE YOU IGNORING US. IF YOU DON'T HAVE TO ABILITY TO FIX IT JUST SAY SO BUT DON'T IGNORE US AS IF WE'RE NOT CUSTOMERS WHO PAID REAL MONEY FOR THIS PRODUCT.

    ALL OF OUR MONEY WAS THERE WHEN WE PAID FOR THE GAME. NOT A DOLLAR SHORT.....…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Controle Turbo

    BANIR OS JOGADORES QUE USAM CONTROLE TURBO. O JOGO ESTA INFESTADO COM ESSES PLAYERS. NINGUÉM AGUENTA MAIS, NAUGHTY DOG FAÇA ALGO A RESPEITO E MOSTRE AO PUBLICO QUE SE IMPORTA ! OU VAI FICAR EM SILÊNCIO E FINGIR QUE NADA ESTA ACONTECENDO ?!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Chapter 16 bug

    I am currently playing Uncharted 4 and I am on chapter 16, however I can't advance due to some events not triggering. I have searched the website and other sites to no avail. The closest thing i found was a video https://www.youtube.com/watch?v=9s8JvAazvpc that encounters the same problem.

    I have restarted from a checkpoint. Exited to main menu and then chapter select to chapter 16. I have closed the game and restarted it to the save. I also have started from the chapter prior. Nothing has worked.

    Sam is currently just stuck on the wall and not climbing where he needs…

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. All Fair Players Must Unite do Report Cheaters

    Brazilians are the MOST cheaters in the world. Cheater's Team Youtube Channel "nog damassa gold" Teaching how to do Manipulation of Connectivity to Cheat:
    https://www.youtube.com/watch?v=LwDFpwbaE_I

    UC4 MP: https://www.youtube.com/watch?v=23yiahs2nlo

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Multiplayer Matchmaking Issue

    Hi, i’m having a peculiar issue regarding Uncharted 4 multiplayer matchmaking.
    After i play a deathmatch, and it happens sometimes from 1 to 3 matches, it seems i’m unable to find any players or join any match, it just stays in finding player screen.

    I have an FTTH internet connection with static IP Address, Ps4 connected through ethernet, NAT 2, 85MBs download speed and 15MBs upload.

    I tried to do the port forwarding of the official ports listed by sony regarding PSN matchmaking.

    Itried to assign the DMZ, it didn’t work either.

    The only way to find or join another…

    4 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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  18. White unplugged cable

    I have same issue but with Uncharted 3 on ps3, i have a wireless connection and every time i test my connection on my ps3 the signal strength is always at 100%, wich doesnt make any sense,cause im continously experiencing the unplugged symbol while playing an online match, it also happened with Uncharted 2 and The Last Of Us

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Complaint.

    A few days ago playing Uncharted 4's Multplayer, I started getting messages from a player I do not know, the messages are racist
    and homophobic and death threatening.
    Strangely, I received the 30-day ban message today on the game screen.
    This is unacceptable to me ... the individual in question is playing normally and even laughs at my face.
    I consider this situation gravissima and if it is not resolved is possible judicial action.

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. LATENCY ISSUE WHILE MBPS IS HIGH ??

    I had no issues few hours back. But now the white plug has returned.. I have an 8mbps connection wired to my ps4 and this has been making me go mad as I have been troubleshooting since an hour! Why is this happening after all these years naughty dog? FIX THIS PLEASE.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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