Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

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  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. When trying to connect to the Uncharted 3 servers i get this message: “Error authentication failed”

    Have been unable to connect to UC3 for over 24 hours. I am in the Uk, please help. Thanks

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ranked KOTH 4vs5 Never Fair

    Because only 7000 people are playing KOTH vs TDM’s 1,900,000 people its hard to get an even game. It’s discouraging enough to be forced to play KOTH only because you enjoy Ranked but to be punished and lose points when you basically get an automatic loss because of lack of teammates, It I s hard for anyone whos trying to get to Master which seems like almost an impossible task. Can you at least make it fair for the ones that are competitive enough to stay around in Ranked. You should know your game enough that people work very hard…

    6 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Decrease the difficulty of Uncharted 4 survival mode

    I've been trying for so long and I can't see any hope in this mode. I have 78 platinums. Injustice Ultimate Edition, Furi, I've completed the first DLC of Dishonored, beat Akumu mode in The Evil Within, Survivor mode in The Last of Us, Authentic mode solo in Sniper Elite 3, and none of these things made me suffer like this.
    What makes it worse, it's to know that before patch 1.20, this mode was so much easier than now and many players have the 3 stars trophy without any complications. Why make this mode unhuman like this?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Uncharted 4 multiplayer

    hi.i'm from iran.Anyone have problems to connect in multiplayer is giving me a message that i am disconnected from PlayStation network but i am not and my internet service is working fine

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted 4 Ranked.

    Naughty dog please fix ranked system this morning i reached qualifier of master second time, i got kicked from the first match because of white plug, i won the second but in third match a player left in the beginning, the qualifiers failed and i decided to continue trying but the next two ranked matches started with 4 players and i lost around 40 more points as team forfeit and i decided to do one last try but again the fifth player left and now i have only 26 points of diamond 1. if you cannot fix the quitters issue…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Uncharted 4 Chest Glitch

    I cannot open dlc premium vanity chest.

    https://imgur.com/a/Lqq9N

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Permanent relics bonus from challenges lost

    I have lost my permanent 40% relics bonus from challenges but I still have the VIP status,I don't understand what happened,can you fix this problem Naughty Dog?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. I was banned unjustly

    Hello my id is: saian24 I was banned unjustly for 30 day for cheating ... I am shocked by my ban 30 day is very disappointed that you had banished me.

    it is the first time of my life that I am ban in a video game.
    I never cheated in a video game is I hate this.
    I'm never enter in a glitch
    I never use the item as cronus anymore or titan.

    I have 30 days of play soon, it's disappointing to be banned. I don't know if I will play this game again when I come back,…

    21 votes
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    18 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. XCR ammo capacity to low

    Why is it's ammo capacity so low? You run out of ammon to quickly with this weapon and this is the only weapon this happens. Please increase total ammo capacity.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Lose match players after most matches

    99% of the time after a match we reach the lobby with 10 players and all of a sudden I get kicked and am searching for a new match again. Why does this happen? One should stay with the current players for continuity, I assume this is the case for all mulitplayer games out there that you stay with your players. Upload and download speed is perfect, playing with NAT type 3, but this also happened when I played with NAT type 2.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can you guys add more updat

    can you guys add more updates. People are eventually gonna leave the game. There’s tons of characters you guys can add Rika,Marisa,Alcazar,etc,etc. Also more skins for all of the characters. (Or just some. But not the main ones they get more than everyone else). Guys please I’m eventually gonna stop playing your game and so will other people.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ranked season 10

    I'm sure there we aren't going back to TDM but at least if we are going to stick to King of The Hill there needs to be a purchasable cap. It's annoying losing games because a team saves all their purchaseables for the end just to spam them at victory hill. That truly ruins the game mode by in game paying to win. Also most of the community that plays ranked is asking for backwards Ranked hats, we've had 6 seasons of face wear it's the least you can do. If anything a lot of players have been trying to…

    25 votes
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    10 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. The Last of us ps3, usuario

    Necesito ayuda ya que no puedo jugar con mi usuario SR_ED en The Last Of Us, tuve que dar de alta otro usuario para descartar problemas con la consola y funcionó pero requiero recuperar mi progreso con el usuario SR_ED, quedo de su apoyo

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. assists score points in personal statistics count wrong

    I get only few assists score points (Community > Personal Stats) in Team Deathmatch.
    I just got 2 or 3 score points per game, doesn't matter how many points I made in a game. (mostly 10 or (much) more/game)
    Statistics at the end of game seems to be correct. So game statistics and personal statistics are different. (17 and 3)
    In every game since about a month I see that wrong count.

    I use "Mark On Damage 2" and "Staff of Ayar Manco" in my Loadout.

    That bug must come with patch 1.32.089 maybe with an earlier version of Uncharted…

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. 9 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. I was banned

    I get banned for 59 days :( I can’t believe this is happening to me cause I always be here to send video about cheaters. I never cheats I don’t even know how to do that. Im so sad :( There as so many cheaters still playing this game and this happened to me that I always played fair? Unbelievable :( Im shocked this is my first time that Im banned in a videogames so I can’t believe...I never enter in a glitch or used cronus max so I have no words...just please do something this is not fair. Please…

    10 votes
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    7 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Death Count glitch - Please Fix

    I joined a standard deathmatch mid-game on the map 'Sunken Ruins', everything was fine until I died and checked the scoreboard to realize 43,608 deaths were counted towards my name. I didn't think much of it until after the match ended, I checked my personal statistics on the main menu and I realized the 43,608 deaths got added to my overall deathmatch statistics. Could you guys please fix this?

    Here's the screenshot
    https://imgur.com/mHrslOZ

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. It´s Funny how Naughty dog abandon their players....

    When Naughty dog has given something new to uncharted players? Ranked is stuck with king of the hill for the rest of days, and naughty dog probably never will fix that f*cking late joining lag.... Lot of players has asked for elimination mode-never will be made... Thanks a lot Naughty Dog for keep the multiplayers on so perfectly... Uncharted multiplayers are probably the best multiplayers ever, so f*cking sad that they are runned be Naughty "we don´t give a f*ck about our players" Dog.... This message will be never be read be them i think

    7 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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