Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. Overpowered Weapons - Long Range Shotgun + P90 overpowered (etc.)

    hello guys !
    1-in UC4 MP i get killed from a far distance by a shotgun.....!!! wich is not possible

    2-patch 1.11.029: why cintamani stone and indra's eternity is 1 use per buy just keep the price like it was and don't take off 1 use

    3-P90 is just too mush tooooooo mush it's impossible to play against an owner of the p90

    121 votes
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    95 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    Please post here if you have weapon feedback regarding what weapons you feel are overpowered.

    We will be sharing your comments with the design team for balance recommendations.

    Video is appreciated whenever possible.

  2. China "Network Error" when attempting to play Multiplayer

    I'm a player from China. I enjoyed multiplayer mode for weeks. But today after I downloaded 1.06 patch, I keep receiving message "A network error has occurred. Failed to download config file".

    A lot of players here now are complaining the same problem at some big game forums. These players have one thing in common, that we are all users of the same ISP, China Unicom (one of the two biggest ISP in China). Before this 1.06 patch, the multiplayer mode works well, but we never connect after downloading the new patch.

    I noticed in the patch note of 1.06.020,…

    106 votes
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    86 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your continued reports. We continue to attempt to resolve this issue.

    Please post if you’re still having problems with 1.11, and let us know your ISP.

    We thank you for your patience.

    In 1.06 we switched some game downloads from http to https. Unfortunately it seems that https download from Amazon S3 is blocked or otherwise malfunctioning for players on China Unicom and Telecom. In 1.08 and 1.11 we made further tweaks specifically aimed at China to improve the problem.

    You can try contacting your ISP requesting that they allow traffic to https://s3.amazonaws.com/, and we will continue to investigate improvements.

  3. Ranked TDM (Team Death Match) Matchmaking

    Ranked TDM is almost unplayable at this point unless you have a party of players. The matchmaking is horrendous. There is no reason I should lose 13 of 15 matches when I'm positive every single match. Suggestions:
    -Group similarly ranked players in matches
    -Award rank points based on individual performance in addition to winning team, not ONLY winning team.
    -Allow non-party matches only

    105 votes
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    33 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Uncharted 3 maps

    You guys need to bring back London Underground with intro and molten ruins , and being able to pick up grenades heavy weapons and bring back kickbacks and lady that counts down match time and tells you your kick backs available!!!! Throwbacks ( dodgeball)

    86 votes
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    11 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Glitch at Qualifying Matches

    Hello,

    I am stuck in qualifying matches precisely from gold to platinum, where I failed to prompt toward the platinum while I am still handing in qualifying matches so no promote or de-promote.

    your support please

    Account ID: ReDeViL_ReDeViL
    Internet Type ADSL

    74 votes
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    62 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. When someone is hanging either off a ledge I should not have to wait for an icon

    When someone is hanging either off a ledge or window, it seems they can always get the garb before the person who trying to knock them off. I died so many times like this trying to knock them off after standing in front of them and continuously hitting square whiffing at least 2 attacks before I get grabbed.

    67 votes
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    under review  ·  7 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ditching Ranked TDM HUGE MISTAKE

    Please bring back Ranked TDM. If you were a Ranked TDM player, it was all you played nothing else

    64 votes
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    30 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add more medals to multiplayer

    Please add the medals that were in UC3. There were ~67 medals before now I only count 3 in UC4.

    http://uncharted.wikia.com/wiki/Uncharted_3:_Drake's_Deception_multiplayer_medals

    63 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Trigger seems to jam during gun fights

    Guns in the game seem to jam during intense mp action. Rare but still happens frequently ebough. Thanks for the amazing game!

    61 votes
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    30 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiplayer Uncharted 4 Frequent and Repeated Crashes CE-34878-0

    My game sometimes crashes when I'm playing Ranked matches and I get kicked out of the game. When I get kicked out the game takes Rank points away from me. That is extremely unfair because I didn't quit the game it kicked me out.

    60 votes
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    43 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Solo Players have no chance against parties

    Why do you continue to make it so difficult for solo players to enjoy your games. (Last of us now uncharted) Have you ever wondered why so many players quit during the middle of matches? Matchmaking needs to be about allowing the best connections not penalizing the solo player by putting them with a bunch of scrubs against a team playing together.

    This game was about perfect, then you ruin with scrub dlc weapons and horrible matchmaking

    59 votes
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    17 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. RPG severely underpowered

    Currently the RPG has been Nerfed so much that it's ridiculous. I've seen numerous videos on here lately that Express the same outrage. How is it a grenade out Powers a rocket launcher? I've made extremely close shots right on the opponent and they are complete unaffected by the RPG. The opponent doesn't even get knocked off their feet. But if it would have been a grenade I would at least got a knock down. Not to mention a rocket launcher now costs 5 Loadout points! Currently costs are so high you're lucky to get 4 Shots off in a…

    58 votes
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    under review  ·  10 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. ranked qualifiers glitch

    I'm blocked in qualifiers Gold 1 to platinum . I can't be or restart qualifiers. So basically i lost my time playing ranked. I can't rank up

    57 votes
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    12 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Multiplayer Connection Issues with Good Broadband Speeds

    Since I have started playing Uncharted 4's Multiplayer component I have had numerous issues regarding the connectivity between myself and other players online.

    Whilst I do not believe it is my connection that is the problem here and I have played both UC2 Multiplayer and UC3 Multiplayer with no problem whatsoever, I find it odd and highly unusual that UC4 is the only game which I have any issues with online. These problems are so significant that I am unable to play a majority of the time, I’d say 90% of my matches have been plagued by connectivity bugs.

    Examples…

    53 votes
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    31 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    If you are experiencing lengthy Matchmaking times, or frequent disconnections please post:

    Your location

    Your Up/Down speeds (run an internet connection test from the settings menu)

    There will be variance in the quality of wi-fi connections, and if your upload speeds dip below 1Mbps at any point, you may encounter disconnect issues.

    If possible, we recommend swapping to a wired connection if this is occurring.

    Minimizing other online use (streaming etc) can also free up bandwidth.

    If you find your connection speeds vary, you can also contact your ISP to see what they can do to optimize.

    As always we appreciate your feedback.

  15. Something is wrong with the level ip in ranked match

    The new level up system in ranked.. Im stuck in the same level even though I win or if I loose

    48 votes
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    15 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. The shoulder Swap button in multiplayer is incredibly slow or laggy. Especially comapred to single player

    shoulder swap is laggy in mp. In single player its just fine. Very odd

    47 votes
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    7 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. High fives should come back.

    Bring back the buddy system, high five. And creating your own character it was really awesome!!! And creating your emblem which made you unique throughout the maps because it showed everyone that you were top dog!!!

    45 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Outfit Colors in DLC Vanity Chests

    I think the color variations for the outfits should just be made free for everyone. I say this because they seem to be all I'm getting from the DLC vanity chests. With 25 colors per outfit per character it'll be ages before we get through them all. If not make them free at least let us unlock each color for each outfit once we get one.

    45 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. stuck in platinum 1 qualifier neither going diamond 3

    i was stuck in platinum 1 qualifier i win 8 matches in a row nd its showing qualifying failed neither going to diamond 3 nor going to platinum 2

    44 votes
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    5 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. Survival: able to choose Hero/Villian-Team

    Why it has to be random? I would prefer to choose the Team. Cause I wont always play as a villian in a privat party.

    43 votes
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    7 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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