Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

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  • Disk or digital download
  • Time since install
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  1. Chapter 21 and 22 Glitch

    Whenever i try to select and load chapter 21 or 22, i just start the game by falling through the map and dying instantly when i fall through the map, tried all the other chapters too see if it had this glitch, only chapter 21 and 22 have it. So is there a fix to this problem?

    3 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ludonarrative dissonance trophy won't pop

    Yes. Ludonarrative dissonance trophy won't pop up. I saved the game at 986 kills and tried thrice and nothing worked. Please fix it. Please.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. Missing Bridge Chapter 10

    I drive the jeep in the beginning of Chapter 10 and reach the open area where the rickety bridge is supposed to be but it is not there!!
    I tried restarting the game and starting from the Chapter select option several times but nothing changes.
    This is a serious issue because I can not proceed in the game.

    -I have a PS4 10xx series.
    -This was a digital download and installation.
    -Installed 03/28/2018
    -My system free space is around 108GB

    2 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. "I Accidentally All The Guns" Trophy Unattainable

    To the Naughty Dog QA Team,

    This issue is NOT SOLVED.

    As of this day, this trophy is still simply unattainable.
    After several attempts to get it, none of the approaches suggested by many players worked, so I decided to make non stop playthroughs from start to finish in order to prevent any problems inherent to save files.

    I have completed the campaign like this on three different occasions, carefully following the exact guidelines pointed out by a Naughty Dog ADMIN on a related post. You can check the post here:

    http://feedback.naughtydog.com/forums/363840-uncharted-4/suggestions/14702997-i-accidentally-all-the-guns-trophy

    Such a post has been flagged as SOLVED…

    5 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add patch Russian language in Russian Ps Store

    Hello Naughty Dog Team!
    I bought Uncharted 4 from USA, but on the Disc does not Russian language, please, add Russian language the individual patch in Russian PS Store

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Jeep always runs at full throttle

    In latest versions of Uncharted 4, driving the jeep slowly is nearly impossible. Even the slightest touch on the trigger results in full throttle. It seems to be just on / off. This completely destroys the gameplay.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Chapter 4 Ending & 5 Intro - Falling through floor/death screen bug

    I think the problem started at the end of the chapter 4 cinematic, some of the background started disappearing and I could only see Nate & Sam with a blank background image, no textures. At the end of this cinematic when it transitions to Chapter 5 I see Nate falling through the floor and hear a death screen.

    This kept happening so I quit the game and tried to continue from there, here it shows I'm in Chapter 5 now. What happens here is the screen remains black, then it turns to some sort of film grain and I hear…

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. A bug in chapter 13

    When chapter 13 started it gave me a black screen and some of the characters speaking then there was only the voice of Nathan, no sound effects just his voice
    When i moved around some mountains are missing and there's water coming out of nowhere.
    I tried to adapt but it's hard to know which way I go when there's a lot of mountains that are hidden.
    I have PS4 Slim 500 gb and the game are digital I've just finished downloading it today and 215 gb free space.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. I have issues with starting the game back after i died. It says 0:00 remaining on the loading screen. Nothings happening.

    Ive had contiuous issues with this. I tried reinstalling the game twice and its still happening. I would seriously appreciate an answer. This is one of my favorite games. It woud suck if i couldnt play it anymore.

    7 votes
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    5 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. Henry avery level glitch

    I bought the game via the playstation store. On the Henry avery level,as im sliding down hill and i'm supposed to be able to grapple the ledge,i keep falling through. What can i do? Is there a patch available? If so, where do i go to download it to my playstation?

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. Madagascar market falling through floor

    Upon walking through the market in Madagascar, Victor continues to glitch and jump to his designated spots where he has dialogue. When trying to go up the stairs where Victor asks about buying Nate a shirt, I fall through the floor of the map.

    Original PS4
    Digital download
    Installed 3 days ago
    46gb free space

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. Found a glitch.

    Hello !

    Found a glitch. Hope it'll be fixed on next patch.

    Proof: https://www.youtube.com/watch?v=HZBPN2jK_Qg

    Each hole in the glass gives strong brakes and PS4pro get too loud.

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chrushing throphy uncharted 4

    I completed the game on chrushing, but the throphy didn`t pop up. What should I do?

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. Lamentable, urge una solucion

    Estoy en el capitulo 9, despues de resolver el.acertijo de las cruces, desde el comienzo de este capitulo el personale con el que uno interactua ya no tiene la cuerda, y despues necesitas la cuerda para poder llegar al otro lado y seguir el juego, despues de cruzar el acertijo ya no puedo usar la cudrda no me arroja ninguna opcion. Exijo una pronta solucion porfavor

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. Crushing trophy not unlocking

    Played a new game all the way through on crushing, all chapters are completed on crushing... yet no trophy popped. Help?

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hard Mode Achievement Issue

    I’m having trouble with the achievements. I replayed the entire game over again in hard mode to get the achievement, but I never got it! I was wondering if there was some kind of recent issue or solution to this.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  17. i accidentally all the guns still broken

    i swear on my life i have done everything in my power to unlock this trophy, it’s impossible for me. i’ve followed the advice on the forums and restarted multiple games playing from chapter 4 onwards just to get this one trophy and it won’t unlock. i am going to lose my mind, it has to be bugged or something. please either fix this trophy or end my life. i’m going insane

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. i accidentally all the guns still broken

    i swear on my life i have done everything in my power to unlock this trophy, it’s impossible for me. i’ve followed the advice on the forums and restarted multiple games playing from chapter 4 onwards just to get this one trophy and it won’t unlock. i am going to lose my mind, it has to be bugged or something. please either fix this trophy or end my life. i’m going insane

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. https://youtu.be/rPfw5gcKCOA- Auction

    I do not play online because I do not have online access. But this bug happens even in single-player mode as well.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
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