The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. CHEATERS SHOOTING THRU WALLS Glitch/Exploit with "shoulder switch shoot" at Anyone

    This a VERY BIG ISSUE / BUG that is affecting your Multiplayer side of PvP. I know you guys are focused on TLOU2 but this issue is too GAME BREAKING AND UNFAIR for those who cant do anything about it or arent good at the game. Maybe when your second game gets hyped, and they want to try the First TLOU before part 2 comes out, and see this broken HUGE ISSUE, Expect less Sales and complaints before the release, like now for example. I am complaining since this game has a huge content community and streaming community, and we…

    165 votes
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    8 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. When trying to connect to the Last of Us Factions servers i get this message: “Error authentication failed”

    Not connecting, getting authentication error when im trying to connect to
    servers for Last of Us Factions Multiplayer.

    1,243 votes
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    308 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Survival pack dlc issue

    So here is the situation. I was trying to find a more direct means of contact, but this is what I have found lol. Basically I got a special edition disc of the last of us remastered awhile back, well it came with the survival pack DLC. It was a preorder/special dlc thing that was sold through best buy and gamestop and came with special editions of the game as well. I was at my uncles house when I first played it and told him to put the dlc on it and have it all downloading so we could play…

    1 vote
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    8 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    7 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiplayer Cheating - Patch Request

    Crouch Walk Glitch - Last of Us Cheating - Please Patch

    This cheat has become normal with many players using it. Can you please patch this game. Multiplayer is becoming unplayable.

    83 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Is there a troubleshooting for !Abandoned Territories!-DLC?

    Is there any troubleshooting for "TLoU PS3"- DLC? We are a boost-group with 8 people but can't start a game in the DLC with "Home Town etc."

    3 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bills town glitch in map

    Please refer to the video a player made to show you the problem that is now being exploited by other players.

    The least thing you could do Naughty dog is fix these glitches since we won't be seeing the sequel anytime soon.

    https://www.youtube.com/watch?v=HQTJ1NWjFck

    4 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Green dots and Artifacts after latest Patch

    Hello.
    PS4 Pro White.
    Brand New Disk.
    Just Install on fresh PS4 Pro
    1TB Disk only game.

    This happens after installing Patch 1.09.
    But without the patch game is OK.
    Tested it in both 4k TV and 1080P monitor brand new HDMI cable, and all Ps4Pro enchantments off. HDR OFF.
    https://imgur.com/a/qG5Za9N
    Thank you.

    1 vote
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    4 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. keeps crashing every time i restart the story mode

    I just bought the game of the playstation store and after 10 minutes of playing the game crashed and error CE-34878-0 comes up. I have already rebuilt the database and deleted the game and downloaded it again. Still not working. Please fix this!

    5 votes
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    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hometown Glitch on roof

    The hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Grounded mode not saving/ MP factions content not available.

    So, when I try to play the Mp factions it tells me that additional map content meeds to be downloaded. It takes me to the PS store them I get an error message that says the content is not available.
    Also. When I try to play on grounded, no new file is created, therefore I am not able to manually save my progress.

    1 vote
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    3 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  12. Just downloaded the game - it won't start!

    I downloaded the game yesterday, but when I try to start the game it immediately gives me a errorcode saying that the application won't start (CE-32809-2)

    PS4 model: CUH-1216B
    Digital download
    Time since install: 25 hours
    System Free Space: 599,4 GB

    I've never tried something like this before, and other games still work on my PS4. Very annoying paying for essentially nothing so far.

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Love this game

    I'm 68 years old and started playing game about 10 years ago. My only complaint is on tutorial. I did not understand the ability to upgrade heath, Knife, etc. It would have helped had there been info on this in the game. I am not a seasoned player where something like this would be natural for a experienced player. So, on the next Last Of Us if this issue could be addressed for senior citizens new to gaming that would be wonderful. But, bottom line this game is absolutely fantastic. I've played it four times and plan to keep playing…

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Faction not connection games

    Currently (June 9, 2019), Factions is not connecting games. Games are found and maps are voted on but after a few minutes of loading, the "Lost connection to host" message is displayed. This has happened all morning.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cheating in The last of us multiplayer multiplayer

    ID player infected_Phx_602 is a cheater. You can watch it shooting through walls even in youtube. It would be awesome if you could do something about it.

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Last of Us Factions Multiplayer (unlock) issue

    First of all, I apologize not posting in the Community Technical Issues forum but the link it’s dead.

    I have a used PS3 copy of the game (BCES-01584). I’ve recently downloaded the The Last of Us Add-On Bundle and installed all its individual items, including the The Last of Us Factions Multiplayer (unlock). However, I’m still unable to play Factions MP. When I try to connect to the servers it still prompts me for the Network Pass.

    A couple of things I’ve noticed which might be of interest: even though I’ve a local copy, the disc code is different from…

    0 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. The Last of us Remastered

    A glitch is used much.
    I want you to improve.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. glitch hits the player wherever he is

    Removal of a glitch that allows the player to change the shoulder very quickly and can get the shots through walls etc causing the enemy to be damaged in any cover.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. For TLOU2 multiplayer. Introduce a "save the hostage" game mode

    Save the hostage where a teammate is unarmed and held hostage by enemy team while the hostage communicates location by what they see from their viewpoint on the map. Mini map for hostage can be disabled. The rescuing team searches for and rescues hostage who then gets a small firearm once rescued and evacuates the area to a safe point to win round. Best of 7 wins the game.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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