The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. When trying to connect to the Last of Us Factions servers i get this message: “Error authentication failed”

    Not connecting, getting authentication error when im trying to connect to
    servers for Last of Us Factions Multiplayer.

    1,243 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    306 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. CHEATERS SHOOTING THRU WALLS Glitch/Exploit with "shoulder switch shoot" at Anyone

    This a VERY BIG ISSUE / BUG that is affecting your Multiplayer side of PvP. I know you guys are focused on TLOU2 but this issue is too GAME BREAKING AND UNFAIR for those who cant do anything about it or arent good at the game. Maybe when your second game gets hyped, and they want to try the First TLOU before part 2 comes out, and see this broken HUGE ISSUE, Expect less Sales and complaints before the release, like now for example. I am complaining since this game has a huge content community and streaming community, and we…

    117 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Multiplayer Cheating - Patch Request

    Crouch Walk Glitch - Last of Us Cheating - Please Patch

    This cheat has become normal with many players using it. Can you please patch this game. Multiplayer is becoming unplayable.

    70 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Constant CE-34878-0 error and crash on launch of game

    I got the game right after it came out and it worked fine. My PS4 then had an error and was sent in to be serviced. Sony sent me a new PS4 and the game now constantly crashes on launch and gives the CE-34878-0 error. All other games work. I’m using the disk version of the game, my PS4 software version is 6.2, my Last Of Us Remastered version is 1.09 (it also crashes when the game version is 1.00), I have 271.4gb free, and it crashes even when launched within minutes of it being installed and updated. I’ve launched…

    6 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I’ve bought some new executions and when I try to go and use them they won’t work I’ve got the shoes and the tactical shotgun execution I’ve

    Tried to use them they won’t work I’ve tried reinstalling my game restarting my PS4 logging in and out of my account it won’t work I have been in several games and not one of them I have use my execution and I am very mad with this

    6 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unstable connection screen

    Just a thought: I realised how Uncharted 4 shows a 'connection screen' to players with poor connection and I was wondering if the same can be done to The Last of Us Remastered when players connect to factions. Please read this and consider adding this in. Please forgive me if this is already an existing idea.
    Kind regards, Amaan_munir786

    4 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Instant execution no downed state?!

    Something that I have realised is that some opposing players are able to kill other players (like me) without them being in the downed state. This is a continuous problem which happens to me in almost every match I play. It is possible that some players have an unstable connection. Weapons like shorty, variable rifle and burst rifle especially can kill players without them going into the downed state. Please read and fix this issue.

    Kind regards, Amaan_munir786

    4 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Level restarted from 759 to 0

    hey Naughty_Dog, i've been playing The Last of Us multiplayer for almost 4 years and my lvl is 759 but today when i selected Factions MP and noticed my lvl become 0. just like it seems for new players. restart PS4 & Internet but still same. please help me!

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bring us guns from MP to SinglePlayer

    Bring us guns from MP to SinglePlayer. I think that is good idea. Something like you did in Uncharted 4 where you can buy them for points and use them in game. Or at least weapons which we already bought. I love TLOU and since i bought my ps4 it is installed. Those weapons can give us options to play your game different ways and also it is a good gift for players who are waiting for TLOU2 and they are prepering for it in first game while waiting for part 2. I do not know that anyone asked you…

    24 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  10. Firefly pendant #2 missing.

    Hello, i recently started NG+ and on this play through i'm aiming to get all the collectables but i cant get Firefly pendant #2 , it dosen't appear on the tree and i don't have it in my inventory, i went and got the other two pendants in the chapter ( pendants #1 & #3) and its still saying i have 2/3 pendants, ive uninstalled and re-installed i've even restarted the game fresh and its still not there. is there a fix to this or will this permanently bone my chances of getting 100% off collectables

    ---------
    Physical copy (disk)

    2 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  11. When will ND finally prevent cheaters?

    Auto aim, unbelievably fast weapons change, unlimited ammunition, no need for reload, absurdly fast players, and so forth... I mean, the list is so huge that makes the multiplayer experience so NOT enjoyable. I think Naughty Dog had a lot of time to fix what's the best multiplayer ever created (in my opinion). So the question is: When will Naughty Dog finally fix and prevent cheaters? In the mean time, can't you at least ban these people?

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. My problem is graphics

    Hey guys, I’m I’m having a few issues with my gameplay in the last of us, the graphics are a bit glitchy and the textures as well, I was wondering if you guys would be able to fix it, the outline of most this is all glitchy and also another thing is that Joel and Ellie teleport where this happens is in the hospital after Joel gets impailed when Ellie kills those two guys and picks Joel up to lean on her Joel and Ellie teleport from the crates at the bottom of the stairs to the doors at the…

    3 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  13. My problem is graphics

    I have a problem or a glitch with the game, the graphics and textures are getting a bit buggy, and I was just wondering if you guys can fix this right away or as soon as you can

    3 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ps3 multiplayer asking for code

    I just bought the last of us on ps3 and can't go online it ask for a code and I typed in the one that came with the game but its expired how can I get a new code??

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to report cheaters, hackers, lag issues, map glitches

    So where is report a cheater option for this? Why do other games have it but not TLOU? Come on I am beyond annoyed and frustrated with this. You also have those same jerks making multiple ps accounts doing the same nonsense. Here's a link to the youtube channel of one guy crab walking, for some reason the rest of the video did upload but he was crab walking most the game.

    I've seen many players crab walking and haven't got a good video for you yet. Essentially you can be across the map within milliseconds. I was with a…

    7 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please fix these 2 problems

    1. Aim down issue.
    2. Crab Walking(run glitch)
    https://www.youtube.com/watch?v=hUJTBDbrShI

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Last of Us - PS3 - scene - The Hunt (cut scene, or movie clip scene) - freezes at the House

    As I am in this level of the game, The Hunt (I've finished the game when I first got it so I recall finishing the game before), at the Cut-Scene (movie clip) where she is about to be captured and put in a cage (I believe), the part where she is about to find out that the guy is a cannibal (I believe), the part where she is trying to bet back to Joel after fleeing to save his hiding place; she wiped out the camp and is in this house (the save title is called 'The Hunt'). Well, right…

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  18. The Last Of Us - Impossible Multiplayer Trophies PS3

    Hi,

    The Reclaimed/Abandoned Territories trophies are outrageous on PS3. Obtain at least 3 executions/downs without dying. It's no wonder yous have decided not to include them in the PS4 version, which is grossly unfair by the way to 'the last of us' on PS3 (pun intended). I've played over 100 matches in the past few months and no one plays the abandoned territories DLC, so these trophies are now unachievable.

    Could you at least release a final update that would make them obtainable in a 1v1 private match for those who want to achieve 100%? Thanks.

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Warehouse door doesn't recognize that i have the key

    I am at the warehouse, i take care of the enemies as required but i aquire the warehouse key automatically and the door doesn't register that i have it and will not unlock

    1 vote
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. Lag

    Fast internet speeds. Why is the lag so horrible? I love this game but online play has become very troublesome. You can’t tell me naughty dog has no idea about this. It’s been going on for a loooong time. Tlou2 comes out soon I’m sure it will be epic, but can we have issues fixed with the 1st tlou? Plz?

    7 votes
    Vote
    Sign in
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 39 40
  • Don't see your idea?

The Last of Us Remastered

Feedback and Knowledge Base