The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. Its happened again!!

    We cant connect to the faction it said you are disconnected to game server or error downloading config file after last patch its third time we are (iranian played) struggling with this problem every time admin came here told us its fix but its not , whatever pls fix it , psn id : rezamaru-

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Problem with multiplayer maps

    Hello, I am from Peru and I bought The last of us in the game store for the Playstation plus offer, when I downloaded it I could not play multiplayer because I had to download the maps, but when I went to the game store they did not look like. I would like you to help me know how I can download the maps.

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Erro no modo mutiplayer

    Estou cm problema a 2 Dias cm modo Facções do The Last of Us Remasterizado no PS4, q toda vez q entro, ele dá "Erro de Download de arquivo de Configuração" Já instalei, reinstalei o jogo, exclui todos os Saves e problema persiste e só acontece cm modo online do The Last of Us. O que posso fazer pro jogo volta o normal ??

    Internet 100 megas
    PS4 Slim 500 GB
    Jogo é Digital da PSN

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. CHEATER AND WALL SHOTS

    This scrub (InfectedPHX602) is a crybaby cause I beat him all the time and now he wants to cheat his way to win. Naughty Dog ban this scrub. Video proof: https://youtu.be/VT3wMkNl-i0

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cheating in The last of us multiplayer multiplayer

    ID player infectedPhx602 is a cheater. You can watch it shooting through walls even in youtube. It would be awesome if you could do something about it.

    9 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. I cant download the map pack in costa rica

    I cant play in multiplayer because in Costa Rica the map pack doesn't exist in the ps store

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Playing online

    I cannot join my friends party and they cannot join mine, and I cannot find a match at all, even after sitting in queue for about an hour. I have a PS4 Pro, Digital download of The Last of Us Remastered, I installed it about 2 days ago, and have over 100GBs of free space left. My connection method is LAN cable, NAT Type is 2, Download speed is 12.6 Mbps, and Upload speed is 269.6 Kbps.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hay gente como esta persona que usan Mandos Scuff - turbo en el The last of us disparan rapido fuera de lo normal 👎🏽

    Ya no se que hacer eh reportado a una persona llamada Roguexz que usa Mandos Scuff - turbo dispara muy rapido de lo normal con la variable 🤬 y tambien se meten dentro de el Mapa de pueblo de bill se meten en la iglesia y luego te disparan con cualquier arma y asi te escondas lejos o serca igual te eliminan y no es justo jugar en grupo con esa clase de personas.. ahora no temen que alguien los reporte y yo me quedo muy desepcionado que dejen esa clase de personas en el modo online y usando mandos…

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cheaters

    Recorded cheater using exploint in factions, Bills Town specifically. He glitch behind the boundary of the map and could shoot through walls half way through the map. I recorded and can provide the video.

    6 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Multiplayer

    If you are not going to add a multiplier to last of us 2 you got to find a way to stop these turbo controller users this is getting ridiculous. I am a die hard naughty dog fan it’s bad enough I can’t get the special gift with the digital copy I preordered for last of us 2. But no multiplayer this is was kept last of us relevant for so long. Please have some one take a look at the first game if you need help let me know too many glitches available for cheaters and these tuners are…

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Meu problema é: a naughty dog ta louca, está totalmente idiota ao pensar na possibilidade de lançar o the last part2 sem Multiplayer

    Vocês realmente estão pensando em lançar a segunda parte de um jogo LENDÁRIO igual the last of us sem a campanha multiplayer??? A mídia está dizendo isso porém prefiro perguntar aqui , pois se vocês estão pensando em fazer isso vocês estão loucos, suas vendas serão um fracassado pós lançamento e o jogo vai morrer, as pessoas irão comprar e vender um mesmo jogo que irá dar início a um comércio informal de contas da PSN com o jogo comprado pois ele não servirá pra nada, vocês estão errando gravemente. Isso é um enorme erro

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Place a report player button

    In some games people usually appear with misogynist and racist comments both in the lobby and in the game itself.
    There are also many who discriminate against new players, making fun of them or treating them with indifference.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. thx naughty dog for support (video) ( Video

    This video shows how the company respects the players

    https://youtu.be/VPJ5qnYHpDs

    thx naughty dog

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Connection

    Hi,
    I have an issue with one of the games that I own 'The last of us, remastered version on PS4'.
    I can get my ps4 connected the game server. It is connected to PSN, but the game is keep telling me that I am missing internet connection and I have to try again.
    Please help me to figure out what is the issue and how can I fix it

    4 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Spawning Inside Molotov

    Occasionally I spawn inside an already burning Molotov fire which kills me instantly. This is on the latest version at the time of posting, and I am connected via ethernet.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can't dowland maps

    Everytime i want to play factions i pres okay to dowland the maps but it tells me that this content cannot be selected at this time i chek my PSN ID my game region but again doesn't work can anyone help me please

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add better camera control options

    Please add the following


    • Deadzone slider (0%-current default)


    • Inner deadzone slider (0%-50%)


    • Aim acceleration slider (0% - 100%)


    • Aim smoothing slider (0% - current default)


    • Response curve/ramp power scale (0% - 100%)


    • Seperate X & Y sensitivity sliders


    • Scope sensitivity options


    • Aim assist toggle


    3 votes
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  18. Multiplayer

    Multiplayer is complete shit.

    1 vote
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  19. Faction weeks going back and not saving

    Luckily I completed my hunter journey with a little bit of luck. It started at week 8 day 5 when I got to week 11 and the game crashed and went to week 8 again. I then started at week 8 and finished my journey without exiting multiplayer or the game crashing. I then start my new journey, I play until week 3 and then my game crashes and I go back to week 1 day 6. I’m now back on week 3 day 2 and it probably will go back to week 1 day 6. I’m going to try…

    3 votes
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  20. Hacker, PSN: JONNIE-PHANTOM

    I just encountered a hacker by the name of JONNIE-PHANTOM in The Last of Us multiplayer. Although they had no line of sight to myself or my team, they were shooting players through walls from the opposite end of the map. I died three times during the match at the hands of this hacker, and my team ultimately lost the match because of them. I don't mind being outplayed, but I don't appreciate players who resort to hacking or exploiting glitches in order to overtake their opponents. It defeats the purpose of the game, and makes me no longer want…

    1 vote
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