The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. No puedo jugar tlou con un amigo

    Quiero jugar tlou con un amigo y no me deja cada vez que me uno dice que no se puede unir al grupo y luego que me expulsaron del grupo

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hometown Glitch on roof

    The hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Multiplayer Map packs are not in the Costa Rica region, I cant download them.

    You forgot to put the downloadable map packs in the Costa Rica region, making Multiplayer inaccesible. Tried everything in this forum, but nothing works, even contacted Playstation Support. I think its time to include the map packs in the game, not as an add on, or add the map packs to Costa Rica region.

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Coop mode TLOU part 2

    I would like a "wave of infected" mode, obviously in TLOU part 2. If someone reads me, support me with a vote ... It would be great to play a cooperative horde mode (online)

    2 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiplayer Does not safe anymore

    The Faction Multiplayer used to work fine, but about wo Weeks ago i got thrown back to level 0 and the game does Not safe my Progress anymore, so i always have to start from the beginning (Tutorial etc.).

    I'm playing on the Ps4 Slim, the Internet cant be an issue singe every other Online game is Working Fine (Nat 2)

    Thank you :)

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cant find players or a match

    Psn is bojackandsage I just got this ps4 and the disc on account of the PS3 servers shutting down. I have tried 3 different networks with good speed tests and nothing's working. I have lots of free space on the unit and I have uninstalled and reinstalled the game.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. 0 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. I HAVE PROBLEM TO CONNECTING FACTION MP AFTER INSTALING 1.10 UPDATE

    Dear Supporter, I've been playing Faction MP for a long time now, and i've never had this issue. Every time i click on Factions MP, it loads a little and says: "You have been disconnected from the game servers. You must reconnect to access online." I noticed that you fixed the problem for some people who had the same problem. I can play Uncharted 4 Multiplayer without any problem and my connection has no problem. I live in Iran and I have purchased this game digitally. I've installed this game since 2016 and My device has enough free space.Thank you…

    0 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Faction not connection games

    Currently (June 9, 2019), Factions is not connecting games. Games are found and maps are voted on but after a few minutes of loading, the "Lost connection to host" message is displayed. This has happened all morning.

    2 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. trap, bugs in maps multiplayer

    fix the bugs, only chance of cheating

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Shoulder glitch

    The player switches shoulder quick and is avle to hit you in cover. (They mark you so that they can aim)

    https://youtu.be/hm9ipVO60UY

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. No puedo jugar al multijugador por el problema de los mapas que tengo que descargar

    Tienen que arreglar ese error sino para nada me compré ese juego lo mismo me pasaba en PS3

    11 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Last of us Remastered

    A glitch is used much.
    I want you to improve.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. glitch hits the player wherever he is

    Removal of a glitch that allows the player to change the shoulder very quickly and can get the shots through walls etc causing the enemy to be damaged in any cover.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. TLOU REMASTERED Hometown Glitch

    TLOU REMASTERED hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. The last of us ps3 (EU physical disc)

    Even though i purchased the last of us new on disc and the season pass years ago i never attempted to play the factions multiplayer. Now when i have tried to access factions it asks for a pass code, the one that is printed in my booklet doesn't work anymore and there is currently no way to obtain a new one. Is anyone at Naughty Dog able to resolve this please as i am sure i am not the only person with this problem? Thank you.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. About the trophy

    So the TLOU server on PS3 will go offline in September, what happen to people if they want to get multiplayer trophy but the server are offline?

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Multiplayer facções não conecta de jeito algum.

    Tenho duas contas: uma secundária e uma principal, e apenas a secundária conecta no modo multiplayer, a principal não. Quando carrega 3/4 da barra do "conectando...", o jogo trava meu console na conta principal. Por que não está conectando? Problema nos seus servidores? Porque já fiz TUDO no PS para resolver e nada resolveu.

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Não consigo entrar no modo multiplayer com minha conta principal

    Bom dia.
    Estou tentando entrar no modo online do The Last of Us para PS3 desde ontem com a minha conta principal, mas a tela sempre trava no final do "conectando". Daí, tenho que desligar e ligar o console novamente para destravar. Criei outra conta e essa outra conta secundária entra normalmente, não trava no final do "conectando". Que tipo de problema é esse? Jogo God of War Ascension online também e entra normalmente na conta principal e secundária.
    Tenho acesso a TUDO da PSN: PS Store, meus downloads, sincronizei os troféus... A única coisa que não estou conseguindo fazer…

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. The emote system

    Naughty Dog! You have got to do something with this emoji system! I love it but the button placement is in the wrong place. Maybe for TLOU2 to it wouldn’t be so easy to accidentally hit it when you’re trying to kill people and be stuck in place. However, I love you guys keep up the good work can’t wait for TLOU2!

    0 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

The Last of Us Remastered

Categories

Feedback and Knowledge Base