The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. The Last Of Us - Impossible Multiplayer Trophies PS3

    Hi,

    The Reclaimed/Abandoned Territories trophies are outrageous on PS3. Obtain at least 3 executions/downs without dying. It's no wonder yous have decided not to include them in the PS4 version, which is grossly unfair by the way to 'the last of us' on PS3 (pun intended). I've played over 100 matches in the past few months and no one plays the abandoned territories DLC, so these trophies are now unachievable.

    Could you at least release a final update that would make them obtainable in a 1v1 private match for those who want to achieve 100%? Thanks.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Switching Teams (No parties)

    I've played 5 matches literally with the same people against the same team in NO PARTIES. I would like for naughty dog to fix this. Please update the game to switch up the teams more often it's not fair to me or to everyone in the lobby.

    4 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. What happened to the baseball bat in factions?

    I realised when I looked at the tips I saw a baseball bat. What happened to it? Was it not allowed to become a melee weapon? Or maybe the team forgot about it? Please let me know as I'm curious.

    Kind regards, Amaan_munir786

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Matchmaking

    I would like to earn Platinum trophy from TLoU , but it is impossible , matchmaking is terrible , when game begin i played like this 7-0-0-0 vs 999-999-988-517 , after that match my clan was dead so i must start from the begin . Now please tell me How should i get 2 trophys from multiplayer when matchmaking give against me these people with 999 lvl ?

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. multiplayer bug

    Hello! não consigo formar grupo para jogar multiplayer, ou não consigo entrar em um grupo.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. XMB screen during match

    During matches - I am often bumped to the XMB screen when engaged with an opponent. The amount of lag is very high as well.
    PS4 Pro
    Disk
    Re-installed: 13 November 2018
    System Free Space - 658.4GB

    Multiplayer
    Ethernet wired connection
    NAT Type: Type 2
    Download Speed: 224.7
    Upload Speed: 8.1

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Map rotation wildly unbalanced

    I saw Bookstore once very early on, but now in 70 games it has yet to reappear, even as a vote, let alone people voting to play on it.

    [1-(2/15)]^70 = 0.004% probability that should happen, should maps have an equal chance to show up.

    I've also only seen Suburbs 3 times (to vote on, not actually play), and forget a couple of the other maps exist until they pop up about as often.

    And yet, Checkpoint, Wharf, Water Tower, The Dam, and Coal Mine are seemingly rotated between every 2-4 games.

    It doesn't matter the game mode, this happens…

    4 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Stat Bug

    I barely started playing the multiplayer for TLOU and I went from 14 and 6 on survivors with like 1 hour of gameplay to 237 and 235 with 9 hrs if you could fix it that would be nice.

    4 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Modded controls

    Hi I was wondering if there would be anything you guys could do to make the multiplayer not work with modded controls. I play the multiplayer alot and it has become over run with players using modded controls. It really making the game unfun and infair to play.

    19 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Jogadores xlag

    Bom dia a todos, por favor pode verificar os usuários flaashdomal e ceifador-_999 pois acredito que eles estão usando trapaça no modo multiplayer de The last of us, esta ficando insuportável essas pessoas utilizando XLAG, controle turbo etc, muito obrigado, se puderem me dar uma resposta aqui esta meu e-mail brunorafaelmacedo@outlook.com.

    28 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiplayer progress not saving anymore. IE stuck on week 10 day 7.

    For the last couple of weeks my online progress is stuck at week 10 day 7. level 291.

    This is what I have tried so far. Turning off the auto shutdown on the controllers to give it a chance to upload as long as possible. Leaving the PS4 on and connected when i quit playing.

    Deleted and reinstalled game.

    Deleted local profile data under the STORAGE in SETTINGS.

    Tried changing the loadout's in hopes that would send the data

    +++++

    PS4 500gb uncharted edition.
    cable connection COMCAST 100/20
    NAT type 2
    TEST DL = 51.3
    TEST UL = 5.7

    please…

    6 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. ANSTENBERG and MISTERSOCIOPATH ARE RUINING EVERYONES GAME . ANSTENBERG COULD BE THE SAME PLAYER WHO CHANGED THE NAME TO MISTER SOCIOPATH AND

    ANSTENBERG and MISTERSOCIOPATH ARE RUINING EVERYONES GAME . ANSTENBERG COULD BE THE SAME PLAYER WHO CHANGED THE NAME TO MISTER SOCIOPATH AND THEY ARE JUST just messing in the Supply Game evrytime. Please do something naughtydog . Block this players IP or take his gaming rights .

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiplayer progress doesn't save!

    Hello, i'm brazilian, I bought and downloaded the digital copy the game a few weeks ago. After completing the amazing campaign and the DLC, I gave a try to the MP, loved it, played until week 3 day 1 as hunter.
    The next day i opened the game and went for MP again, but after it connected, the game asked me to choose a faction again, and set me to level 0 at week 1 day 1 and lost all my supplies and unlocks!
    So I played a few matches, and after going back to the menu and then back…

    12 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unable to join party with my friend

    Whenever i want to join party with my friend the "unable to join party" message always shows up. No matter who send the invitation, it always shows up. Our username is "bluesss1905" and "blanksbeer". Please fix this naughty dog!

    6 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Active Exploits/Glitches as of 4/2017

    aim down glitch - randomly but often when you aim, it auto aims you at the floor (not an exploit, but extremely frustrating): https://www.youtube.com/watch?v=owA9MBYbUv0
    suburbs fence glitch (most exploited glitch in the game): https://youtu.be/B0WJLVIDqqQ?t=7m27s
    Strategist to spawn outside of the map on checkpoint: https://youtu.be/B0WJLVIDqqQ?t=3m46s
    and in bus depot: https://youtu.be/Xx2xF7MkQDM?t=39s
    and in university: https://youtu.be/kne78dEFBlo?t=1m
    see through a wall on financial plaza: https://youtu.be/B0WJLVIDqqQ?t=4m57s
    see through truck on financial plaza: https://youtu.be/C-GbgTg1PBM?t=13s
    see through map glitch on lakeside: https://youtu.be/hgprsmaxG-k?t=9s
    tree glitch on bookstore: https://youtu.be/lYbAVSSh4XU?t=3m21s
    boat glitch on beach: https://youtu.be/430_xwmiXmg?t=33s

    Another that I'm not sure if glitch or not, often when using a 2x4 or…

    11 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. 7 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Faction progress not saving

    My mp prgress is stuck at week 8 day 5 ..... Evrytime i play it till week 9 or above and when i restart its back at week 8 day 5 ... Please help even when go back to menu and return its the same problem .
    Last of us remasterd digital . vr 1.06.032
    Ps4 1208 asia
    Latest firmware

    64 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. No se conecta a ninguna partida multijugador

    No me conecta a ninguna partida multijugador busca y aunque descargue una y otra vez el Pack de mapas no se conecta

    Tipo NAT 3
    Velocidad de conexión 5.1mbps
    Velocidad de carga: 501.8kbps

    2 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Factions - NOT SAVING ONLINE PROGRESS

    Hi I started playing Factions last night on version 1.06.032. I have the most up to date PS Firmware: 4.0
    I have about 400GB+ free space. I went through single player without a hitch and all of the saving worked.

    So it doesn't matter how long I play factions for if I close my application or back out to the main menu it doesn't save. Whenever I go back into Factions I have to restart all of my progress. I'm greeted at week 1, day 1 and I have to choose between hunters or fireflies. This is pretty annoying because…

    32 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. 10 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

The Last of Us Remastered

Categories

Feedback and Knowledge Base