The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. Make it a little more "realistic"...

    In a world of infected killing people to eat and infect, gun-shots firing in red-zones probebly would attract most of them (like in the main story). So how about making a knew mode called (what ever you like), where you fight infected AND another faction at the same time for more difficulty and multiplayer frustration. Or if you'ed like to be like every other multiplayer survival game, just infected. Or you could be lame and not do anything at all. Idea coming from ServerSystem1337!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. What happened to the baseball bat in factions?

    I realised when I looked at the tips I saw a baseball bat. What happened to it? Was it not allowed to become a melee weapon? Or maybe the team forgot about it? Please let me know as I'm curious.

    Kind regards, Amaan_munir786

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. My skills online are locked out of no where

    My online skills are locked for no reason I had everything unlocked (not a hacker) just played and had the skills I liked for my class but now it’s locked was playing for 8 days straight stopped playing for 2 days and now it’s locked
    ..Help

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Erro e-82000102

    I cant buy The new dlc crossbow but i can buy the lasts dlc before the deadless dlc, the intes ifen go TO the shoping cart
    Can you help ??

    1 vote
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    under review  ·  1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Level Restarts Every Time

    My Levels Restarts Every Time I Quit The Game. I have played week 7 day 7 till reaching week 9 and after Quit The Game (properly) my level restarts and all things i had unlocked ... My Friends have same problem. But I Dont have any laggs or any errors just it dosent save the game
    We have The Problem on Ps4 Region 1,2 300GB Free Space And We have Disk Version , We have This Problem around 1 week (We Have Tried Deleting game Data , Faction MP Maps , Testing With Other ISP , Etc .) Still Have…

    1 vote
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    started  ·  2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiplayer Does not safe anymore

    The Faction Multiplayer used to work fine, but about wo Weeks ago i got thrown back to level 0 and the game does Not safe my Progress anymore, so i always have to start from the beginning (Tutorial etc.).

    I'm playing on the Ps4 Slim, the Internet cant be an issue singe every other Online game is Working Fine (Nat 2)

    Thank you :)

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Select a locked emblem by keeping cursor over it until a match is found

    In Factions, I can select a locked emblem by keeping my cursor over it until a match is found and begins. When the match starts, it automatically selects whatever emblem the cursor is over even if it is locked.

    1 vote
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    under review  ·  0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. When I select the 'Factions MP' option on the main menu, the game freezes for like 5 seconds and this message pops up: "Please make sure you

    Can't connect to Factions- says I need to Connect to the Internet

    So I dropped off TLOU for a year or so and let my PSN subscription run out. Then I started playing again and started with the 2 day free trial, with no prob getting back online again. Then when the 2 day one ran out I paid for 3 months on PSN.

    Now I get this every time I try to log into Factions:
    "Please make sure your system is connected to the Internet and that the [Connect to the Internet] setting is turned on."
    Doesn't get to…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. shooting

    Lately I've been shooting through enemies. Aiming directly at them and shooting but not hitting anything. Don't think they cheated, because they have been downed and executed. Where do I send the recordings?
    CUH 1116A, Disc, three weeks, don't know free space, but it's the only game
    Cable, type 2, down 15 Mbit, up 1,5 Mbit

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. When i go to play factions mp, the game insists i have not got the latest patch installed, when there are no patches to be downloaded.

    I have tried reinstalling, but it still reckons i do not have the latest update installed, and i cannot find a new update. Please help

    1 vote
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    Please attempt to restore licenses. Settings-PSN-Restore Licenses.

    If that doesn’t resolve the issue:

    Start playstation in Safe mode
    Rebuild database (option 5)
    Once the PS starts, delete the game.
    Download/Install the game again.

    Once finished, please attempt to restore licenses again, and let us know your results.

  11. Boost mode and Supersampling mode CE-34878-0 error code

    I upgraded to a PS4 PRO 5 days ago and I’m having CE-34878-0 sometimes! Should i DISABLE Boost Mode or Supersampling ??? I play on 1080p monitor. Any known issues with these options enabled ??? Please help! I’m happened 3 times here! I refuse to think it’s my console. PLEASE HELP!
    PS4 PRO 7115b
    Cable internet connection
    The last Of us digital bought on PSN store

    I rebuilt database and re-download the game again.
    My last resource will be disable BOOST MODE or Supersampling.
    PLEASE HELP ME!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. I NEED ACTIVE PLAYER INFORMATION ON MULTIPLAYER PS3 AND PS4 PLEASE

    I NEED ACTIVE PLAYER INFORMATION ON MULTIPLAYER PS3 AND PS4 PLEASE

    1 vote
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  13. unable to join party with frnds kicking me out everytime i join without warning. Nat 2, 2 down 2 up frnd's nat 2

    there are some frnds who are never compatible why there is so much NAT problem.

    1 vote
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  14. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. glitch tlou ..............................................

    bonsoir ce jour je me suis installer sur ma ps4 pr jouer the last of us avec des pote , on lance recherche partie on'a tomber vs une equipe et j ai remarquer 2 joueur qui profite d un glitch , s nimporte de payer un jeux pr trouver des gens qui glitch il ont fais le glitch 5 fois dans la partie juste j ai capturer juste cette partie :S bon je vous laisse la video voila leur ID psn

    https://www.youtube.com/watch?v=mJhNoWUWrJ4&feature=youtu.be

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Multiplayer Group Problems

    I'm totally able to play the multiuplayer online but I simply cannot create a group with my friends. We really want to play together. All of us have a 80 Mb internet speed with NAT type 2. We had no problem playing in Ps3 with slow internet speed (past). Now with ps4 and speed connection we are facing this. We would really appreciate if you guys solve this issue.

    1 vote
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  17. Cannot play multiplayer part on PS4 pro

    Please help me, I am having this issue for a long time. The issue you must have seen before.
    Every time I try to play Factions i am greeted with a prompt to download free maps.

    I click 'okay' where it should take me to download the Treacherous Territories pack, but then I will always get an error text box says this item cannot be selected now. I doubt it is because that, I am using a disc, and the game is US version. My PS4 is also US version, but the account I logged in is HK. Is there…

    1 vote
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. trap, bugs in maps multiplayer

    fix the bugs, only chance of cheating

    1 vote
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  19. Multiplayer sucks -_-

    Sorry to say but naughty dog.The last of us multiplayer is just like cod. Ya'll say ya'll game so balanced pffttt bs. Ya'll got campers taking advantage of ya'll cover n op guns -- . Cheaters campers ppl using glitchs n shooting through walls n etc. Like come on everytime i play i spawn in a match that already started -- didn't know this cod. I spawn in get shot in the back i mean wtf how i just spawn -_- n already getting shot at?

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  20. Hacker, PSN: JONNIE-PHANTOM

    I just encountered a hacker by the name of JONNIE-PHANTOM in The Last of Us multiplayer. Although they had no line of sight to myself or my team, they were shooting players through walls from the opposite end of the map. I died three times during the match at the hands of this hacker, and my team ultimately lost the match because of them. I don't mind being outplayed, but I don't appreciate players who resort to hacking or exploiting glitches in order to overtake their opponents. It defeats the purpose of the game, and makes me no longer want…

    1 vote
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