The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. 1 vote
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    solved  ·  0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  2. My rank/weeks arent being updated. ive just beaten the first 12 weeks and ranks reads 11*

    My rank/weeks arent being updated. im on my second 12 weeks (week 1 day 2) and my rank read 11*

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    If you quit out of games or lose connection, in certain cases your week can progress, but not necessarily count a day.

    For the most part these are intentional design. If a user earns progress for a mission, we will count the progress, but not necessarily deduct a day towards their mission/weeks. This is to avoid scenarios where a player is accidentally disconnected and loses a day towards a mission. (and potentially their entire clan).

    It’s a protection that favors the player, but doesn’t seem like it since it shows you as being behind.

    Weeks played has no relevance to skill, or matchmaking so the impact should be minimal.

  3. Bought the bow execution on the PS3 and the animation is glitched

    So i bought the executions for the bow on my PS3 and when i special execute the enemy from his left side, the execution where it shoots him in the back then he turns over to be shot in the face, it glitches.

    The animation i see is, I shoot him in the back and he instantly dies...he becomes still and doesnt turn over after the first shot.....then i take the second shot and shoot the ground....

    I tested with my friends and they see the animation correctly even when the animation i see is glitched.....i re-downloaded and installed the…

    1 vote
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    solved  ·  1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Just finished the last of us on ps4 . Hands down the greatest game ever. I've played a lot of games but none kept my attention like this .

    I want to see this game get carried out . Make a sequel . I don't care if it's anout Ellie or Joel . Or both , I bet you hear it all the time , but this game needs another one to make it complete . To find out where it goes ! Please think about it

    1 vote
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    solved  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. My newly-purchased executions don't show up in The Last of Us Remastered.

    Hello

    I recently purchased some of the new weapon executions for the The Last of Us Remastered multiplayer: Shotgun executions, Pistol executions, and Sniper rifle executions. For some odd reason, when I go to execute somebody, the game still plays the old weapon executions. I return to the Playstation Home screen to make sure that they were installed. It showed that all the add-ons that I bought were already installed.

    I don't know why this problem is occurring, but I would like a quick solution so I can go back and enjoy my game.

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. There's a typo in the subtitle dialogue for Joel in Bill's Town

    I noticed a typo in the subtitle dialogue for Joel. Right after picking up the bow and arrows in Bill's Town, Joel is telling Ellie to let him do all the talking; that Bill "doesn't take to kindly to strangers..." It should be "too"

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Zombie mp

    You guys should add a mp game mode where the zombies from the story mode are wandering around the maps randomly...

    1 vote
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    solved  ·  0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Found a typo in the subtitle dialogue for the Capitol Building

    During the escape from the Capitol Building, there is a typo in Ellie's subtitle dialogue. Ellie says "What're we doing? Joel, how're we gonna get outta here?" but the subtitles only say "What're doing?......" Forgot the "we".

    1 vote
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    solved  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. A clicker clips through the 1st gate in Bill's Town

    I'm playing through again on grounded+ and at the beginning of Bill's Town, I noticed something odd. After you find the upgraded melee pipe and jump down, I kill the clicker in the shed with a brick and run up to grab another brick to kill the 2nd clicker. As I'm starting to creep up on him, he jumps down and proceeds to walk right through that 1st gate where you boost Ellie over to unlock as if it wasn't even there. Then he just hangs out over there. Seems like boosting Ellie over would just alert it and make…

    1 vote
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    solved  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Late Match Joining

    Is it possible to add an option to opt out of late joining a match, and/or giving us the option to not join a match after a certain time? Like one player can have it set so they don't join late matches at all and another can have it set where they don't join matches after 5 minutes of supply raid and interrogation and 3 rounds of survivors.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please !!!

    this is not for TLOU cause it works perfect on my ps4 but the problem is I can't play Uncharted 2 or 3 anymore .. please remaster them or just put them on ps4 as they are

    1 vote
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    solved  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. can't buy DLC because of region issue (and it won't credit PSN purchases to game)

    Hi.

    First of all, I have tried contacting you guys several times via Facebook, Twitter, Email, TLOU forums and even on Amazon reviews. NOTHING. Without doubt the worst customer services I have experienced ever, for anything.

    I hope I'm going to get some customer support for this, at last, having found this site.

    Now that's out of the way, I have what should be a very easy fix for you.

    I have a disk copy of TLOU remastered for PS4 that I bought off Amazon from a UK distributor. It turns out this disk is region "ALL". My account is…

    1 vote
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    solved  ·  7 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Scoped Burst rifle reticle

    The reticle design on the scoped burst rifle is really obtrusive. The white circle is fine but the 3 prongs/ sticks coming out of the circle is extremely annoying! I cant tell when I get a headshot or body shot because of the three sticks coming out. Its confusing and unnecessary to the gameplay. I would like to see the 3 sticks removed from the centre and have it be just a white circle. Everything else about it is fine.

    3 votes
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    solved  ·  1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. REVIVE CRASH BANDICOOT

    Naughty Dog Hello, here I am writing this message as opinion. Do you remember the game Crash Bandicoot? Such relive the adventures of crash in modern consoles. It would be a really cool thing if you make available a remastered version of the game for XBOX ONE, XBOX 360, PLAY STATION 3, PLAY STATION 4 and PC. Innovation would be a game that marked my childhood and I believe also that may have marked the childhood of others. What did think of reviving this project?

    3 votes
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    solved  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Found another typo in Ellie's subtitle dialogue this time: in The Suburbs

    I found another typo! In the Suburbs, when Ellie says it's time for the joke book...Sam asks, "What's that?" and Ellie says, "Just bare with me." It's supposed to be "bear with me". Otherwise, she's saying "Get naked with me..." and I hope that's not the intended meaning LoL!

    1 vote
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    solved  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Game freezes during Joel's "focused hearing" tutorial Game will freeze while walking through the tunnels early on in the game after the loc

    Game freezes during Joel's "focused hearing" tutorial

    Game will freeze while walking through the tunnels early on in the game after the lockdown. I restarted from an earlier save and it freezes at the exact same moment every time. I believe this is the first enemy encounter, Joel crouches against a wall and the tutorial for his hearing ability pops up. A guy runs across the screen when it freezes. Same spot every time.

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →

    This is a tutorial for “listen mode”. You have to complete the instructions by pressing and holding R1 to enter listen mode and observe the infected. The game will not permit you to proceed until you do.

  17. press any button screen

    When the game boots to the "press any button" screen the game becomes unresponsive. No buttton pressed will advance the game to a menu or anything. I can only entee the system OS and thats it. The controller is set to player 1 or it is shininh blue.

    the ps4 has the latest firmware, 1.7 something and the game is patched to version 1.4 . I tried reinstalling the game and playing it without the patch but the problem persists.

    why is the game not working? I cant say anything about other games as the last of us is the…

    1 vote
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    8 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →

    This is usually the result of starting the game as one user, and then switching to a different user while the title is running. If you close the application and re-open it with the same user, you should be able to proceed normally.

  18. Sharpshooter 3

    Sharpshooter 3 shouldn't give as much health back as it is currently. It makes guns that shoot more bullets way to easy to use and gives them an incredible advantage just because they can heal health by landing a headshot. Even if the headshot was a fluke, the user still heals health because of the skill. I don't think this skill should heal as much health as it does when hitting headshots. This would balance out some weapons a little more.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. (Random) Unresponsive controls

    I've run into this weird issue in story mode. Sometimes Joel doesn't move when tilting the analog stick. It's like he's frozen in one place and this usually doesn't go away until I reload from last checkpoint. This is the disc version I'm talking about. One time, instead of walking or sprinting he actually started sliding, it seemed funny.

    3 votes
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    solved  ·  2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. i have the digital game and i am at stage :Escape the city and an error CE-34878-0 appears whle im playing in my screen,

    i made all the suggested actions and still the error is there. What i need to do?

    3 votes
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    solved  ·  1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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