The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. The Last of us Remastered

    A glitch is used much.
    I want you to improve.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. glitch hits the player wherever he is

    Removal of a glitch that allows the player to change the shoulder very quickly and can get the shots through walls etc causing the enemy to be damaged in any cover.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. TLOU REMASTERED Hometown Glitch

    TLOU REMASTERED hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hometown Glitch on roof

    The hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. GAME CRASHES

    I NOTICED ON OTHER GAMES MADE BY OTHER COMPANYS THEY RESOLVE THE PROBLEM OF GAME CRASHING BY SENDING OUT UPDATE FILES . DO YOU HAVE THE TECHNOLOGY TO ALSO SEND UPDATE FILES FOR THE LAST OF US REMASTERED .

    0 votes
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  6. Love this game

    I'm 68 years old and started playing game about 10 years ago. My only complaint is on tutorial. I did not understand the ability to upgrade heath, Knife, etc. It would have helped had there been info on this in the game. I am not a seasoned player where something like this would be natural for a experienced player. So, on the next Last Of Us if this issue could be addressed for senior citizens new to gaming that would be wonderful. But, bottom line this game is absolutely fantastic. I've played it four times and plan to keep playing…

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  7. Is there a troubleshooting for !Abandoned Territories!-DLC?

    Is there any troubleshooting for "TLoU PS3"- DLC? We are a boost-group with 8 people but can't start a game in the DLC with "Home Town etc."

    3 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cheating in The last of us multiplayer multiplayer

    ID player infected_Phx_602 is a cheater. You can watch it shooting through walls even in youtube. It would be awesome if you could do something about it.

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Survival pack dlc issue

    So here is the situation. I was trying to find a more direct means of contact, but this is what I have found lol. Basically I got a special edition disc of the last of us remastered awhile back, well it came with the survival pack DLC. It was a preorder/special dlc thing that was sold through best buy and gamestop and came with special editions of the game as well. I was at my uncles house when I first played it and told him to put the dlc on it and have it all downloading so we could play…

    1 vote
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    8 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  12. The Last of Us Factions Multiplayer (unlock) issue

    First of all, I apologize not posting in the Community Technical Issues forum but the link it’s dead.

    I have a used PS3 copy of the game (BCES-01584). I’ve recently downloaded the The Last of Us Add-On Bundle and installed all its individual items, including the The Last of Us Factions Multiplayer (unlock). However, I’m still unable to play Factions MP. When I try to connect to the servers it still prompts me for the Network Pass.

    A couple of things I’ve noticed which might be of interest: even though I’ve a local copy, the disc code is different from…

    0 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    7 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. The emote system

    Naughty Dog! You have got to do something with this emoji system! I love it but the button placement is in the wrong place. Maybe for TLOU2 to it wouldn’t be so easy to accidentally hit it when you’re trying to kill people and be stuck in place. However, I love you guys keep up the good work can’t wait for TLOU2!

    0 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. no Polish language

    I bought a LOU on a record in the Netherlands there is Czech, Portuguese, Turkish, so why not Polish language! From NL to Turkey it is 3 times farther than it is to Poland and it is not a European Union, but it is only an additional language pack. CD Projekt Red in Witcher 3 easily added different languages as updates to choose from.
    Other games also have it.
    If you want, you can fix everything.

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cidade do bill

    Bug na cidade do onde jogadores estão pulando para o outro lado da grade no começo do mapa e ficam matando todo mundo e não tem como fazer nada a não ser sair do jogo

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. For TLOU2 multiplayer. Introduce a "save the hostage" game mode

    Save the hostage where a teammate is unarmed and held hostage by enemy team while the hostage communicates location by what they see from their viewpoint on the map. Mini map for hostage can be disabled. The rescuing team searches for and rescues hostage who then gets a small firearm once rescued and evacuates the area to a safe point to win round. Best of 7 wins the game.

    4 votes
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  18. On Deleting Multiplayer Progress

    My issue is with TLOU MP on PS3 but I am posting this here because I could not find a dedicated support forum for the PS3 version.

    Is it possible to reset my Factions progress so that I can start over? It's been years since I've played and I'd like to start fresh before the servers are decommisioned in September. I don't mean deleting trophies, just in-game progress.

    Could this be done? And if so, could this be done on my end or the dev team end?

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Haker

    Почему в игре мультиплеера очень много читеров?почему вы с ними не боретесь ?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. The last of us ps3 (EU physical disc)

    Even though i purchased the last of us new on disc and the season pass years ago i never attempted to play the factions multiplayer. Now when i have tried to access factions it asks for a pass code, the one that is printed in my booklet doesn't work anymore and there is currently no way to obtain a new one. Is anyone at Naughty Dog able to resolve this please as i am sure i am not the only person with this problem? Thank you.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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