The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. Running while switching weapons glitch

    Frequently seeing people abuse this glitch. Please fix. If you sprint and quickly switch your weapons with the D pad, you do not show up on the enemy RADAR as a red dot. Allows you to sprint without giving away your position.

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can’t play multiplayer

    It’s been two days that I can’t play the multiplayer mode. It says :
    « Error Authentication Failed » and I have another type of error about the initialisation.
    And when I don’t have those errors, I just can’t find a match or it says that they failed about searching a match.
    Can I have an answer please?

    PS4 slim
    1 TO about 450go free
    NAT type 2
    Internet: Wireless
    Installed TLOU remastered via PS plus (about 3 months ago)
    France
    PSN: Unicorn _ S _ 02 (without space)
    Download speed: 8Mbps
    Upload speed: 1Mbps

    4 votes
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    4 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. cant play online, got machmaking error

    cant play online, got machmaking error no matter what

    1 vote
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cheating

    I have two video clips of a player by the name of TROPHYHUNTERx_x cheating. He instantly wiped out entire team while we were inside buildings behind walls. He was outside and in the middle of the map. It’s impossible to do that. I’m level 332 and have never seen anyone do that. He’s taking advantage of whatever glitch/hack that allows him to hit behind walls. My entire team quit. This is on PS4, and TLOU doesn’t have a report system

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. RACIAL AND DISRESPECTFUL PEOPLE AND MODDED CONTROLLERS, SHOOTING THROUGH WALLS, CRAB WALKING, SHOOTING THROUGH GLITCHES & U CANT SHOOT BACK!

    How do y'all have a website for complaints but haven't addressed them yet?? People call me and my friends all types of niggers and other disrespectful things. You can't report them because the game doesn't give you that option! It makes me so mad considering its my favorite game ever & practically the only game I play! Then there's all of these glitches with shooting through walls, getting in certain parts of the map (a glitch) where people can shoot you but you can't shoot them unless they kill themselves out of the glitch! There's crabwalking and modded players making…

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. My problem is

    Please actualization game The last of us

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Multiplayer trophies

    I love the last of us so much, and my dream is getting the Platinum, but playing a multiplayer game from 2014 on 2019 it's way to hard, nobody plays it anymore, I beg for you guys to make the multiplayer trophies a separated thing, only needing the single players trophies to Platinum, please naughty dog just creat a new gear of multiplayer trophies that are not needed for the Platinum, this is unfair with people that are playing now, and with people that are going to play later...

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Is there a way to submit a support ticket (and provide a relevent gameplay clip that ND can review) that isn't public?

    I'd appreciate it if someone at ND could review a brief gameplay video I made, read the short message that goes along with it, and get back to me with some answers or any other feedback they can provide. The request for discretion is just me trying to be polite and avoid discussing what some may regard as a sensitive subject on the public support forums. Any help is much appreciated.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. CHEATER AND WALL SHOTS

    This scrub (InfectedPHX602) is a crybaby cause I beat him all the time and now he wants to cheat his way to win. Naughty Dog ban this scrub. Video proof: https://youtu.be/VT3wMkNl-i0

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Hay gente como esta persona que usan Mandos Scuff - turbo en el The last of us disparan rapido fuera de lo normal 👎🏽

    Ya no se que hacer eh reportado a una persona llamada Roguexz que usa Mandos Scuff - turbo dispara muy rapido de lo normal con la variable 🤬 y tambien se meten dentro de el Mapa de pueblo de bill se meten en la iglesia y luego te disparan con cualquier arma y asi te escondas lejos o serca igual te eliminan y no es justo jugar en grupo con esa clase de personas.. ahora no temen que alguien los reporte y yo me quedo muy desepcionado que dejen esa clase de personas en el modo online y usando mandos…

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Place a report player button

    In some games people usually appear with misogynist and racist comments both in the lobby and in the game itself.
    There are also many who discriminate against new players, making fun of them or treating them with indifference.

    3 votes
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  13. thx naughty dog for support (video) ( Video

    This video shows how the company respects the players

    https://youtu.be/VPJ5qnYHpDs

    thx naughty dog

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Glitch. SHOOTING THROUGH WALLS PS4

    If player Fast switching Shoulders he can shooting through all walls and kill all enemy easy. My girlfriend deleted this game because her often killed through walls.
    I found different videos in YouTube with this bug and combined them into one video (Proof) : https://www.youtube.com/watch?v=_c8MOkxYUlI&feature=youtu.be
    Thanks you all for sign here !

    383 votes
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    30 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cannot play multiplayer part on PS4 pro

    Please help me, I am having this issue for a long time. The issue you must have seen before.
    Every time I try to play Factions i am greeted with a prompt to download free maps.

    I click 'okay' where it should take me to download the Treacherous Territories pack, but then I will always get an error text box says this item cannot be selected now. I doubt it is because that, I am using a disc, and the game is US version. My PS4 is also US version, but the account I logged in is HK. Is there…

    1 vote
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Spawning Inside Molotov

    Occasionally I spawn inside an already burning Molotov fire which kills me instantly. This is on the latest version at the time of posting, and I am connected via ethernet.

    3 votes
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  17. Add better camera control options

    Please add the following


    • Deadzone slider (0%-current default)


    • Inner deadzone slider (0%-50%)


    • Aim acceleration slider (0% - 100%)


    • Aim smoothing slider (0% - current default)


    • Response curve/ramp power scale (0% - 100%)


    • Seperate X & Y sensitivity sliders


    • Scope sensitivity options


    • Aim assist toggle


    3 votes
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  18. Que no haya opción para denunciar a un jugador

    Nosotros los jugadores nos hemos topado con muchos otros que ocupan los fallos del juego a su favor para poder ganar partidas, pero es lamentable que no podamos hacer nada con ellos por qué no han puesto ninguna opción para denunciar a este tipo de jugadores, le dan el paso libre a que ocupen bugs por qué nadie les puede hacer algo. Se tomaron el tiempo de actualizar el juego (no realizó ningún cambio y supuestamente arreglaron buggs, pero también es falso) y se tomaron el tiempo de cerrar los servidores de PS3 pero no se tomaron el tiempo de…

    9 votes
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  19. Multiplayer

    Multiplayer is complete shit.

    1 vote
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  20. Why not try to solve problems?

    really why ?
    No one is accountable ?
    The game was abandoned company
    No one solves problems
    If you can't solve problems, hire new staff


    glitch wall

    many player use software lag swicth or xlag..Please identify them and banned..Not really much demand

    4 votes
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