The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

Have you found a bug or issue with The Last of Us Remastered?

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  1. Wrong subtitle in portuguese language

    I have found error on the subtitle in portuguese.

    In the begining of the game when Joel is going to seat at the sofa he says to Ellie "corre" that is "run" in english, but to fit with the audio, the perfect word sentence would be "chega pra lá".

    And later when Joel is talking about the watch that Ellie gave to him, he says "Eu acho que tá preso" the word "preso" is not correct in this sentence, because it gives the mean that it is in jail. The perfect word would be "Eu acho que ele está parado"…

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wrong language

    Good day, few days ago I purchased a copy of The Last of Us Remastered for PS4 from PS Store. Unfortunely, I didn't realize that it was the english version, 'cause my store location was setted on UK, but I'm italian! There's the possibility to change my copy with another with italian language? I already know that it's a region matter, but there is any possibility to change my UK copy for a multilanguage copy? I mean, I paid the price of the videogame, so I think there would be no problem for you to change my UK copy with…

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  3. The game is frozen / stuck / looping at the same cut scene

    I downloaded the digital copy a few years back. I played through without problems until the Cabin Resort level. During the cutscene after the fight in the burning restaurant, the cutscene gets to the point just after Ellie is laying on the ground and gets kicked. Then it skips back ten seconds, and keeps looping the same segment.
    I recently bought the game on PS3 to try and play beyond this point. All was going well until it started getting a bit buggy, incredibly I played through to about half an hour before the cutscene in question and my PS3…

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can you help me?

    Can you help me? I'm playing The Last Of Us in punitive for the first time and I'm in the part where Ellie is running from David, there whenever I get into the hut the game of a bug ... Remembering that the version I'm playing is the latest one. Help me please

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  5. My problem is graphics

    Hey guys, I’m I’m having a few issues with my gameplay in the last of us, the graphics are a bit glitchy and the textures as well, I was wondering if you guys would be able to fix it, the outline of most this is all glitchy and also another thing is that Joel and Ellie teleport where this happens is in the hospital after Joel gets impailed when Ellie kills those two guys and picks Joel up to lean on her Joel and Ellie teleport from the crates at the bottom of the stairs to the doors at the…

    3 votes
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  6. My problem is graphics

    I have a problem or a glitch with the game, the graphics and textures are getting a bit buggy, and I was just wondering if you guys can fix this right away or as soon as you can

    3 votes
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  7. The Last of Us - PS3 - scene - The Hunt (cut scene, or movie clip scene) - freezes at the House

    As I am in this level of the game, The Hunt (I've finished the game when I first got it so I recall finishing the game before), at the Cut-Scene (movie clip) where she is about to be captured and put in a cage (I believe), the part where she is about to find out that the guy is a cannibal (I believe), the part where she is trying to bet back to Joel after fleeing to save his hiding place; she wiped out the camp and is in this house (the save title is called 'The Hunt'). Well, right…

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  8. Firefly pendant #2 missing.

    Hello, i recently started NG+ and on this play through i'm aiming to get all the collectables but i cant get Firefly pendant #2 , it dosen't appear on the tree and i don't have it in my inventory, i went and got the other two pendants in the chapter ( pendants #1 & #3) and its still saying i have 2/3 pendants, ive uninstalled and re-installed i've even restarted the game fresh and its still not there. is there a fix to this or will this permanently bone my chances of getting 100% off collectables

    ---------
    Physical copy (disk)

    1 vote
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  9. Warehouse door doesn't recognize that i have the key

    I am at the warehouse, i take care of the enemies as required but i aquire the warehouse key automatically and the door doesn't register that i have it and will not unlock

    1 vote
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  10. grounded

    Would a Grounded: Extreme difficulty be possible to make/release for both PS3 and PS4?

    - no auto lock-on for throw-able items

    - no re-spawn for bottles and bricks

    - make nail bombs work just like smoke bombs (i.e. no magical sensor, just a two/three second fuse like they do, partially, in factions), though you can still set a trap, i.e. place one strategically but you have to set it off manually either by shooting it. throwing another nail bomb, etc. close to it

    - no ammo count in the d-pad ui

    - no button prompts at all

    - no forced…

    3 votes
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  11. The tag glitch/bug

    Naughty dog,i have found a glitch in the last of us remastered tag system and statistics. I am playing on the ps4 slim and have a physical disk copy of the game.i dont have an internet connection so i am playing the1.00 version of the game. I tried googling this and found that a LOT of people are suffering from this. I have a free space of 717.4 gb. My problem is that i have achieved the 'scavenger' trophy which means that I also have 'look for the light' trophy, 'it was all just lying there' trophy, 'i got this'…

    3 votes
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  12. I just bought the game, and the update is stuck at 99%

    I've just bought the game at Gamestop today, and as soon as i attempt to load up the game, it gets through the first process with ease. But when the screen says "Copying Update File... Version 1.09" it gets stuck at 99% for at least 2 hours, and i'd like to play soon.
    Please help me fix it.
    Thank you for your time.

    3 votes
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  13. 1 vote
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  14. 1 vote
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  15. Ellie AI Behavior In Stealth Mode

    Ellie no longer tucks under Joel’s arm like she did on the Last of Us PS3. She hides like normal, but she never hides close to Joel and whenever I move Joel close to her while behind cover, Ellie glitches through Joel and it looks weird. I don’t know if it’s my PS4 hardware or the game itself.

    1 vote
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  16. Blade

    I can't collect blade in my inventory (I can catch it) although I change to other maps so it can't carft item.

    1 vote
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  17. Interface disappeared.

    I played the all game in groundend difficulty and of course without the interface the shows my healt ecc, but of course, for the all game, i was able to see the interface when i change from a weapon to another. Now i can not do it anymore. I can set " show interface " and see averything or if i play on groundend i do not see nothing. Why?

    1 vote
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  18. Joel no corre, solo trota o camina

    Estoy atascada en la ciudad, cuando hay que correr por el puente y saltar huyendo del tanque. El problema es que Joel no corre, solo trota o camina. Llevo así toda la partida y aunque es muy molesto, puedes ir jugando, pero esta parte es imposible pasarla sin correr, tardó dos segundos en morir. AYUDA POR FAVOR!

    4 votes
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  19. The last of us remastered languages

    I was wondering how I could change my language to polish because I bought the game on PS store in the Netherlands and I don't see the option to change my language to polish in the settings. And if I buy uncharted the Nathan Drake collection in the Netherlands on the PS store will I have polish language? Thx for anwsers

    1 vote
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  20. Bring us guns from MP to SinglePlayer

    Bring us guns from MP to SinglePlayer. I think that is good idea. Something like you did in Uncharted 4 where you can buy them for points and use them in game. Or at least weapons which we already bought. I love TLOU and since i bought my ps4 it is installed. Those weapons can give us options to play your game different ways and also it is a good gift for players who are waiting for TLOU2 and they are prepering for it in first game while waiting for part 2. I do not know that anyone asked you…

    24 votes
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The Last of Us Remastered

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