Have you found a bug or issue with The Last of Us Remastered?

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Error downloading config file

Having this same error pop up last night into today. Was fine the night before, now I can’t get into Factions or play the campaign while connected to the internet. Other online games work and I have never received this “error downloading config file” before. Have uninstalled and reinstalled game three, deleted saved files, cleared off space and am rebuilt database. Nothing has worked. My PS4 info is as follows:

PS4 model: PS4-576
Disk or digital: Disk
Time since install: 3.5 years
System Free Space: 200GB
Download Speed: 51.5mbps
Upload Speed: 10.2mbps
Location: Canada

Thanks.

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rwasundi shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
solved  ·  AdminNaughty Dog QA Team (Admin, Naughty Dog) responded  · 

Thank you for your messages.

This message is displayed when a user is unable to connect to the game server. Most often this is due to being behind a firewall.

You can try contacting your ISP requesting that they allow traffic to s3.amazonaws.com,

If you are continuing to experience this error, please confirm what region you are in.

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58 comments

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  • Quaddo1 commented  ·   ·  Flag as inappropriate

    stiaan, I don't think so, try the temporary solution I posted in my previous comment.

    Plus, upvote this post so ND will take notice.

  • ryzersa commented  ·   ·  Flag as inappropriate

    i have an issue trying to play The last of us online,it just doesnt work.it says Error downloading file.i was hoping you could fix that.i live in south africa.

    account:iamchado

    model:Ps4 slim

    thanks

  • vWhxps commented  ·   ·  Flag as inappropriate

    I've been wanting to play factions MP and my game is always saying error downloading config and I really wondering if you could Fix it would be much appreciated

    Account :vWhxps

    Don't Know what model ps4 is

    Kind regards me

  • Quaddo1 commented  ·   ·  Flag as inappropriate

    Reboot the ps4 and/or your router/modem. If that doesn't help try using Google's DNS-servers (8.8.8.8 and 8.8.4.4 respectively) or 1.1.1.1.

    (also, it's Factions, not Fractions... ;) )

  • Quaddo1 commented  ·   ·  Flag as inappropriate

    The "Story" shouldn't require an internet connection to play....so I don't know what's going on there....

    Anyway, there already is a recent thread about this Factions/mp error: https://feedback.naughtydog.com/forums/260903-the-last-of-us-remastered/suggestions/38867626-

    Give it votes if you want ND to take notice on this site.....

    In the meantime reboot the ps4 and/or your router/modem. If that doesn't help try using Google's DNS-servers (8.8.8.8 and 8.8.4.4 respectively).

  • Quaddo1 commented  ·   ·  Flag as inappropriate

    There already is a recent thread about this error: https://feedback.naughtydog.com/forums/260903-the-last-of-us-remastered/suggestions/38867626-

    Give it votes if you want ND to take notice on this site.....

    In the meantime reboot the ps4 and/or your router/modem. If that doesn't help try using Google's DNS-servers (8.8.8.8 and 8.8.4.4 respectively).

  • Quaddo1 commented  ·   ·  Flag as inappropriate

    There already is a recent thread about this error: https://feedback.naughtydog.com/forums/260903-the-last-of-us-remastered/suggestions/38867626-

    Give it votes if you want ND to take notice on this site.....

    In the meantime reboot the ps4 and/or your router/modem. If that doesn't help try using Google's DNS-servers (8.8.8.8 and 8.8.4.4 respectively).

  • vitalvitaminD commented  ·   ·  Flag as inappropriate

    Hi, can you please explain it little more, how to contact to my ISP,
    I’m from Sydney Australia by the way.

  • vitalvitaminD commented  ·   ·  Flag as inappropriate

    Hello, getting the error message “ error downloading config file.
    I have tried uninstalling game and downloading back on but didn’t work! Please help.

  • sizzlemania commented  ·   ·  Flag as inappropriate

    Had the same problem as listed above, waited a couple of minutes(about 5) and tried it again and it worked. It looks like waiting and trying repeatedly is the only thing to do when this happens:/

  • Saint_Ridgway commented  ·   ·  Flag as inappropriate

    It worked last night and the past few days now I can't play mp or story

    Update if I disconnect internet I can play the story. But I want to play MP

    PS4 model: CUH-1001A
    Disk
    Time since install: just reinstalled first installed 2 years ago
    Region : American (Alaska)

  • Erikav16 commented  ·   ·  Flag as inappropriate

    Been having the exact same issue the whole day... I hope it gets fixed soon :(

  • Heidi1987p commented  ·   ·  Flag as inappropriate

    I have this problem too -_- for mp. I got the disc version. Wtf is wrong? I even installed the game new

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