After completing "The Hunt", a video plays, in which Ellie breaks a man's fingers through the bars of a cell. After this, my game will not load. The screen is completely black, however, you can still hear the wind noises that play during the load screen. If you close the game and then load it back from the last save, the same issue recurs every time.
My PS4 model number is CUH-1116A. I have a digital download and the time since download is around 3 months. My PS4 has 262.1GB of free space.
I have a same problem but mine is after the science building cutscene after Joel got shot and then Joel and Ellie rode off,and its just black screen after that,tried pressing options button,there is a skip cutscene,pressed that and nothing happened,I tried doing that rebuild database thing,after reinstalling and starting the game,it repeated the cutscene of Joel got shot and its still black screen after that,please help
I had the digital version of the game
Got that same problem here.
My console is PS4 Pro.
My firmware is 6.02
I' m using their first TLOU REMASTERED disc. Region ALL
-robert of Philippines
Has any more progress been made on this issue? I have an installation of 47gb, region CUSA-00556. Tried rebuilding the database and still got the same black screen. I'm really enjoying the game and would like to finish it. I have a disc version of the game and am not connected to the Internet.
i just bought the game for ps3 yesterday and i can't pass the prologue the part in the car :(
@javier11506 - Sorry you are encountering issues. Could you provide some additional detail?
What region are you are located in?
Please highlight the Last of Us tile on the home screen. Press the OPTIONS button, and select INFORMATION. Please report your Size, and Version.
On the spine of the box of the game, there are some numbers and letters. CUSA-00##. What are the last 2 digits?
Finally, if you haven't already, have you attempted loading a previous save and playing through?
I am also having this problem and i already tried to put my ps4 on safe mode and go to option 5 then delete and reinstall. I have the disc version what should i do.