The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. Game crashes when using color filter in fall scene.

    TLOU remastered bug that happens 100% of the times I’ve attempted it.

    The scene is during the fall. Right after Joel decides to continue with Ellie and after he defeats all the infected in the college(the first set of infected where the horse refuses to enter the gate).

    Issue summary:
    Game crashes when I enter photo mode and use color filter.

    Device(s) where problem happens:
    PlayStation 4

    Reproduction steps:
    1)go through the gate

    2) walk out to the bottom steps

    3) enter photo mode

    4)cycle through color filter

    Result:
    Game crashes and receives error code CE-34878-0

    Expected result:
    Game doesn’t…

    1 vote
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    solved  ·  2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  2. D-Pad/Weapon Select Menu Not Showing

    There is a bug while playing on Grounded difficulty (or any difficulty with the HUD disabled) which causes the d-pad/weapon select menu to disappear, making it essentially impossible to keep track of ammo.

    PS4 Model: CUH1001A
    Digital Download
    Installed on July 29th, 2014
    Free Space: 335 GB

    1 vote
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    solved  ·  1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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