The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. TLOU REMASTERED Hometown Glitch

    TLOU REMASTERED hometown glitch is like the suburbs glitch. You climb up the ladder in hometown (the theater ladder) and run and jump towards you right to get on the roof and then you can see the whole map and down anyone even if they are behind cover. There are plenty of YouTube videos about it. Just put in TLOU hometown glitch. It is rather annoying and pathetic that players have to use this in prefer to win. Please fix as soon as possible. Thank you.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. GAME CRASHES

    I NOTICED ON OTHER GAMES MADE BY OTHER COMPANYS THEY RESOLVE THE PROBLEM OF GAME CRASHING BY SENDING OUT UPDATE FILES . DO YOU HAVE THE TECHNOLOGY TO ALSO SEND UPDATE FILES FOR THE LAST OF US REMASTERED .

    0 votes
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  3. The last of us ps3 (EU physical disc)

    Even though i purchased the last of us new on disc and the season pass years ago i never attempted to play the factions multiplayer. Now when i have tried to access factions it asks for a pass code, the one that is printed in my booklet doesn't work anymore and there is currently no way to obtain a new one. Is anyone at Naughty Dog able to resolve this please as i am sure i am not the only person with this problem? Thank you.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. About the trophy

    So the TLOU server on PS3 will go offline in September, what happen to people if they want to get multiplayer trophy but the server are offline?

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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  6. Game Crashes After First Cutscene

    I have what I believe to be a first gen ps4. No matter what I do, the game will crash after the vary first cutscene. I first tried the game as the digital version of the game. After that didn't work I initialized the system. I believe the error changed to one that ends in a 0. This was about a month ago. I retried last week and still got the ce 36329 3 error. A few days ago I bought a physical copy of the game. This error continues to persist. Today I caved in and got a whole…

    3 votes
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    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  7. Não consigo entrar no modo multiplayer com minha conta principal

    Bom dia.
    Estou tentando entrar no modo online do The Last of Us para PS3 desde ontem com a minha conta principal, mas a tela sempre trava no final do "conectando". Daí, tenho que desligar e ligar o console novamente para destravar. Criei outra conta e essa outra conta secundária entra normalmente, não trava no final do "conectando". Que tipo de problema é esse? Jogo God of War Ascension online também e entra normalmente na conta principal e secundária.
    Tenho acesso a TUDO da PSN: PS Store, meus downloads, sincronizei os troféus... A única coisa que não estou conseguindo fazer…

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Error downloading config file

    I’m trying to connect to the multiplayer but I got error downloading config file. I’m from Iraq my connection method is wi-fi Nat type 2 Connection Speed Download 5mbps
    Connection speed upload 4mbps
    I have 64GB free space
    Time since one month
    I have a disk
    Ps4 model is CUH-1001

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. hello good night should repair the bugs in faction mode the truth is annoying what some users do, for example shoot through the walls changi

    hello good night should repair the bugs in faction mode the truth is annoying what some users do, for example shoot through the walls changing the gun position quickly and that does not make me fair

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. No puedo jugar al multijugador por el problema de los mapas que tengo que descargar

    Tienen que arreglar ese error sino para nada me compré ese juego lo mismo me pasaba en PS3

    7 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. The emote system

    Naughty Dog! You have got to do something with this emoji system! I love it but the button placement is in the wrong place. Maybe for TLOU2 to it wouldn’t be so easy to accidentally hit it when you’re trying to kill people and be stuck in place. However, I love you guys keep up the good work can’t wait for TLOU2!

    0 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. no Polish language

    I bought a LOU on a record in the Netherlands there is Czech, Portuguese, Turkish, so why not Polish language! From NL to Turkey it is 3 times farther than it is to Poland and it is not a European Union, but it is only an additional language pack. CD Projekt Red in Witcher 3 easily added different languages as updates to choose from.
    Other games also have it.
    If you want, you can fix everything.

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cidade do bill

    Bug na cidade do onde jogadores estão pulando para o outro lado da grade no começo do mapa e ficam matando todo mundo e não tem como fazer nada a não ser sair do jogo

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. On Deleting Multiplayer Progress

    My issue is with TLOU MP on PS3 but I am posting this here because I could not find a dedicated support forum for the PS3 version.

    Is it possible to reset my Factions progress so that I can start over? It's been years since I've played and I'd like to start fresh before the servers are decommisioned in September. I don't mean deleting trophies, just in-game progress.

    Could this be done? And if so, could this be done on my end or the dev team end?

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. My problem is that i have a regular PS4. I purchased the digital download for Last of Us Remastered. I loaded up the game and the beginning

    I purchased the digital version of Last of Us Remastered. The cutscenes do not work at all. Almost pitch black with break throughs of white, like watching scrambled tv. The game plays perfect but NONE of the cutscenes render. I have done the rebuild database as well as delete and re install the game 6 times now, nothing corrects this error. I need help ASAP, this is a huge part of the game i can't even enjoy :(

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  16. Haker

    Почему в игре мультиплеера очень много читеров?почему вы с ними не боретесь ?

    1 vote
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  17. Dead zone

    Please add a slider to change the size of the right sticks dead zone from 0-20%

    1 vote
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  18. HUD -Off eliminates weapon select

    I am playing on Grounded difficulty. I do not get a health bar but I do see the HUD for environmental prompts and weapon select. I Previously played thru on Survivor with the HUD disabled to sort of practice for Grounded, which eliminates pretty much everything. I thought Grounded would automatically look the same. If I switch difficulty to Survivor and turn off HUD when the option appears and go back to Grounded, nothing is present (and vice versa, I can turn it back on like this). Is this supposed to happen on The Last Of Us Remastered (disk) ??

    3 votes
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  19. 3 votes
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  20. Multiplayer facções não conecta de jeito algum.

    Tenho duas contas: uma secundária e uma principal, e apenas a secundária conecta no modo multiplayer, a principal não. Quando carrega 3/4 da barra do "conectando...", o jogo trava meu console na conta principal. Por que não está conectando? Problema nos seus servidores? Porque já fiz TUDO no PS para resolver e nada resolveu.

    3 votes
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The Last of Us Remastered

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