The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Check The Last of Us Remastered FAQ for help with common questions
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  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

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  • PS4 model
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If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

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  1. copyright claim on last of us songs

    My Last of US multiplayer videos got copyright claimed by 2 different people. I looked them and none seem related to Naughty Dog. In fact they seem to be fraudulently claiming ND work and profiting from it. Is there anything ND or Sony can do about this?

    The claims came from these sources:
    DCD183_03 SUPER VIRUS-14115 - Extreme Music
    https://www.extrememusic.com/albums/3136

    And Answers - JD Mayer:
    https://www.youtube.com/channel/UCzLRfpQQW0CFLL2I2vwmebw

    My youtube video:
    https://www.youtube.com/watch?v=zfOBHQfiLYY

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Quick turn doesn't work on MP

    Maybe it's a bug on PS3 but I can't do quick turn on MP Fraction. Quick turn work just fine on Story Mode. Does anyone else have this problem for PS3 or PS4?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. The game is frozen / stuck / looping at the same cut scene

    I downloaded the digital copy a few years back. I played through without problems until the Cabin Resort level. During the cutscene after the fight in the burning restaurant, the cutscene gets to the point just after Ellie is laying on the ground and gets kicked. Then it skips back ten seconds, and keeps looping the same segment.
    I recently bought the game on PS3 to try and play beyond this point. All was going well until it started getting a bit buggy, incredibly I played through to about half an hour before the cutscene in question and my PS3…

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can you help me?

    Can you help me? I'm playing The Last Of Us in punitive for the first time and I'm in the part where Ellie is running from David, there whenever I get into the hut the game of a bug ... Remembering that the version I'm playing is the latest one. Help me please

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  6. When will ND finally prevent cheaters?

    Auto aim, unbelievably fast weapons change, unlimited ammunition, no need for reload, absurdly fast players, and so forth... I mean, the list is so huge that makes the multiplayer experience so NOT enjoyable. I think Naughty Dog had a lot of time to fix what's the best multiplayer ever created (in my opinion). So the question is: When will Naughty Dog finally fix and prevent cheaters? In the mean time, can't you at least ban these people?

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. My problem is graphics

    Hey guys, I’m I’m having a few issues with my gameplay in the last of us, the graphics are a bit glitchy and the textures as well, I was wondering if you guys would be able to fix it, the outline of most this is all glitchy and also another thing is that Joel and Ellie teleport where this happens is in the hospital after Joel gets impailed when Ellie kills those two guys and picks Joel up to lean on her Joel and Ellie teleport from the crates at the bottom of the stairs to the doors at the…

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  8. My problem is graphics

    I have a problem or a glitch with the game, the graphics and textures are getting a bit buggy, and I was just wondering if you guys can fix this right away or as soon as you can

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ps3 multiplayer asking for code

    I just bought the last of us on ps3 and can't go online it ask for a code and I typed in the one that came with the game but its expired how can I get a new code??

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. How to report cheaters, hackers, lag issues, map glitches

    So where is report a cheater option for this? Why do other games have it but not TLOU? Come on I am beyond annoyed and frustrated with this. You also have those same jerks making multiple ps accounts doing the same nonsense. Here's a link to the youtube channel of one guy crab walking, for some reason the rest of the video did upload but he was crab walking most the game.

    I've seen many players crab walking and haven't got a good video for you yet. Essentially you can be across the map within milliseconds. I was with a…

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please fix these 2 problems

    1. Aim down issue.
    2. Crab Walking(run glitch)
    https://www.youtube.com/watch?v=hUJTBDbrShI

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. The Last of Us - PS3 - scene - The Hunt (cut scene, or movie clip scene) - freezes at the House

    As I am in this level of the game, The Hunt (I've finished the game when I first got it so I recall finishing the game before), at the Cut-Scene (movie clip) where she is about to be captured and put in a cage (I believe), the part where she is about to find out that the guy is a cannibal (I believe), the part where she is trying to bet back to Joel after fleeing to save his hiding place; she wiped out the camp and is in this house (the save title is called 'The Hunt'). Well, right…

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Last Of Us - Impossible Multiplayer Trophies PS3

    Hi,

    The Reclaimed/Abandoned Territories trophies are outrageous on PS3. Obtain at least 3 executions/downs without dying. It's no wonder yous have decided not to include them in the PS4 version, which is grossly unfair by the way to 'the last of us' on PS3 (pun intended). I've played over 100 matches in the past few months and no one plays the abandoned territories DLC, so these trophies are now unachievable.

    Could you at least release a final update that would make them obtainable in a 1v1 private match for those who want to achieve 100%? Thanks.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Firefly pendant #2 missing.

    Hello, i recently started NG+ and on this play through i'm aiming to get all the collectables but i cant get Firefly pendant #2 , it dosen't appear on the tree and i don't have it in my inventory, i went and got the other two pendants in the chapter ( pendants #1 & #3) and its still saying i have 2/3 pendants, ive uninstalled and re-installed i've even restarted the game fresh and its still not there. is there a fix to this or will this permanently bone my chances of getting 100% off collectables

    ---------
    Physical copy (disk)

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  15. Warehouse door doesn't recognize that i have the key

    I am at the warehouse, i take care of the enemies as required but i aquire the warehouse key automatically and the door doesn't register that i have it and will not unlock

    1 vote
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  16. Switching Teams (No parties)

    I've played 5 matches literally with the same people against the same team in NO PARTIES. I would like for naughty dog to fix this. Please update the game to switch up the teams more often it's not fair to me or to everyone in the lobby.

    4 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. What happened to the baseball bat in factions?

    I realised when I looked at the tips I saw a baseball bat. What happened to it? Was it not allowed to become a melee weapon? Or maybe the team forgot about it? Please let me know as I'm curious.

    Kind regards, Amaan_munir786

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Matchmaking

    I would like to earn Platinum trophy from TLoU , but it is impossible , matchmaking is terrible , when game begin i played like this 7-0-0-0 vs 999-999-988-517 , after that match my clan was dead so i must start from the begin . Now please tell me How should i get 2 trophys from multiplayer when matchmaking give against me these people with 999 lvl ?

    3 votes
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  19. My game won't start.

    I've had the game for 2 years now, and it worked flawlessly until recently. The disk is undamaged, and SHOULD work, but it doesn't. When I launch the game I am left staring at the black screen of Joel and Ellie, and I can hear my Playstation's disk drive starting up and stopping over and over. It just whirs for a second then stops, over and over again and the game never loads. This is the only game I have ever experienced this with. Please help.

    12 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. grounded

    Would a Grounded: Extreme difficulty be possible to make/release for both PS3 and PS4?

    - no auto lock-on for throw-able items

    - no re-spawn for bottles and bricks

    - make nail bombs work just like smoke bombs (i.e. no magical sensor, just a two/three second fuse like they do, partially, in factions), though you can still set a trap, i.e. place one strategically but you have to set it off manually either by shooting it. throwing another nail bomb, etc. close to it

    - no ammo count in the d-pad ui

    - no button prompts at all

    - no forced…

    3 votes
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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The Last of Us Remastered

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