The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. Cheaters

    Recorded cheater using exploint in factions, Bills Town specifically. He glitch behind the boundary of the map and could shoot through walls half way through the map. I recorded and can provide the video.

    6 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Multiplayer

    If you are not going to add a multiplier to last of us 2 you got to find a way to stop these turbo controller users this is getting ridiculous. I am a die hard naughty dog fan it’s bad enough I can’t get the special gift with the digital copy I preordered for last of us 2. But no multiplayer this is was kept last of us relevant for so long. Please have some one take a look at the first game if you need help let me know too many glitches available for cheaters and these tuners are…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Meu problema é: a naughty dog ta louca, está totalmente idiota ao pensar na possibilidade de lançar o the last part2 sem Multiplayer

    Vocês realmente estão pensando em lançar a segunda parte de um jogo LENDÁRIO igual the last of us sem a campanha multiplayer??? A mídia está dizendo isso porém prefiro perguntar aqui , pois se vocês estão pensando em fazer isso vocês estão loucos, suas vendas serão um fracassado pós lançamento e o jogo vai morrer, as pessoas irão comprar e vender um mesmo jogo que irá dar início a um comércio informal de contas da PSN com o jogo comprado pois ele não servirá pra nada, vocês estão errando gravemente. Isso é um enorme erro

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Place a report player button

    In some games people usually appear with misogynist and racist comments both in the lobby and in the game itself.
    There are also many who discriminate against new players, making fun of them or treating them with indifference.

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. thx naughty dog for support (video) ( Video

    This video shows how the company respects the players

    https://youtu.be/VPJ5qnYHpDs

    thx naughty dog

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Connection

    Hi,
    I have an issue with one of the games that I own 'The last of us, remastered version on PS4'.
    I can get my ps4 connected the game server. It is connected to PSN, but the game is keep telling me that I am missing internet connection and I have to try again.
    Please help me to figure out what is the issue and how can I fix it

    4 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Spawning Inside Molotov

    Occasionally I spawn inside an already burning Molotov fire which kills me instantly. This is on the latest version at the time of posting, and I am connected via ethernet.

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Green dots and Artifacts after latest Patch

    Hello.
    PS4 Pro White.
    Brand New Disk.
    Just Install on fresh PS4 Pro
    1TB Disk only game.

    This happens after installing Patch 1.09.
    But without the patch game is OK.
    Tested it in both 4k TV and 1080P monitor brand new HDMI cable, and all Ps4Pro enchantments off. HDR OFF.
    https://imgur.com/a/qG5Za9N
    Thank you.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't dowland maps

    Everytime i want to play factions i pres okay to dowland the maps but it tells me that this content cannot be selected at this time i chek my PSN ID my game region but again doesn't work can anyone help me please

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add better camera control options

    Please add the following


    • Deadzone slider (0%-current default)


    • Inner deadzone slider (0%-50%)


    • Aim acceleration slider (0% - 100%)


    • Aim smoothing slider (0% - current default)


    • Response curve/ramp power scale (0% - 100%)


    • Seperate X & Y sensitivity sliders


    • Scope sensitivity options


    • Aim assist toggle


    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiplayer

    Multiplayer is complete shit.

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Love this game

    I'm 68 years old and started playing game about 10 years ago. My only complaint is on tutorial. I did not understand the ability to upgrade heath, Knife, etc. It would have helped had there been info on this in the game. I am not a seasoned player where something like this would be natural for a experienced player. So, on the next Last Of Us if this issue could be addressed for senior citizens new to gaming that would be wonderful. But, bottom line this game is absolutely fantastic. I've played it four times and plan to keep playing…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  13. Faction weeks going back and not saving

    Luckily I completed my hunter journey with a little bit of luck. It started at week 8 day 5 when I got to week 11 and the game crashed and went to week 8 again. I then started at week 8 and finished my journey without exiting multiplayer or the game crashing. I then start my new journey, I play until week 3 and then my game crashes and I go back to week 1 day 6. I’m now back on week 3 day 2 and it probably will go back to week 1 day 6. I’m going to try…

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Grammatical errors

    Hello.

    I just played through a digital copy of the game (downloaded as of 3 days ago), and I played through with the subtitles on.

    I noticed a lot of grammatical errors in the subtitles. For example, one that kept popping up was using "it's" as a possessive pronoun, instead of "its" ("it's" = it is or it has, "its" = belongs to it).

    With the new game coming out soon, I would just really like to urge you guys to have your subtitles checked for grammatical errors.

    It's just such a shame to have such an amazing game, then…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  15. I've been an avid fan of NAUGHTY DOG since I Tested your first Revision at SCEA Redwood City. I'm a former Marine Staff Sergeant.

    I have tested, AND Played NAUGHTY DOG games since Crash Bandicoot. Love your work!
    In every game I've played, including Last of US, and Last of Us remastered. Damaged Armored Vehicles are shown with the Barrel of their main gun drooping like a wet noodle. I'm a Combat et and WWII Historian. I am now 73, and I can say that I have NEVER seen an Armored Vehicle's Main Gun, or Machine Guns Droop like cooked Spaghetti. Yet, Environmental Artists seem to continue this Faux Pas. For me, it takes from my enjoyment of the absolute REALISM of the realm…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hacker, PSN: JONNIE-PHANTOM

    I just encountered a hacker by the name of JONNIE-PHANTOM in The Last of Us multiplayer. Although they had no line of sight to myself or my team, they were shooting players through walls from the opposite end of the map. I died three times during the match at the hands of this hacker, and my team ultimately lost the match because of them. I don't mind being outplayed, but I don't appreciate players who resort to hacking or exploiting glitches in order to overtake their opponents. It defeats the purpose of the game, and makes me no longer want…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. No puedo jugar tlou con un amigo

    Quiero jugar tlou con un amigo y no me deja cada vez que me uno dice que no se puede unir al grupo y luego que me expulsaron del grupo

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Visual issues and film grain

    This film grain is very distracting and ugly, not to mention visual bugs such as character models have graphic issues as well as environment models.

    3 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Incorrect translation of "The Last of Us" by "1C SoftClub"

    Please do not entrust the translation of the game "The Last of Us Part 2" Studio "1s Soft Club", their translation of the game "The Last of Us" is terrible, they change words and sentences, incorrectly translate words and sentences, they even insert replicas where the character is silent, example - before breaking a finger to David, Ellie sighs, and in Russian localization she says: “Oh, clear ...”, they even translated the game wrongly, the game is called “The Last of Us”, and the Russian localization “One of Us " Incorrect translation, changing whole sentences to their own, even not…

    1 vote
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. keeps crashing every time i restart the story mode

    I just bought the game of the playstation store and after 10 minutes of playing the game crashed and error CE-34878-0 comes up. I have already rebuilt the database and deleted the game and downloaded it again. Still not working. Please fix this!

    5 votes
    Vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

The Last of Us Remastered

Categories

Feedback and Knowledge Base