The Last of Us Remastered

Welcome to the technical issues forum for The Last of Us Remastered!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Check The Last of Us Remastered FAQ for help with common questions
  2. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  3. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

If you are having issues with The Last of Us on PS3, please visit our Community Technical Issues forum at http://community.us.playstation.com/t5/Technical-Questions/bd-p/34179

Thanks!

  1. constant game behaviour in factions (Weird)

    constant game crashes as i keep hitting the player and they don't even die. Already many have posted video also for this.

    Also i would suggest to increase the loadout points to 20 if you want Factions to work in longer run.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bow and shooting against corners

    All guns, except for the bow, force a portion of your body to be exposed while shooting from a corner. The bow can be shot with just a small portion of your arm exposed. Is this by design or a unintentional?

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Save Game Progress Deleted

    I Pressed OPTIONS to normally leave the game, once in the main menu I closed the game using the PS button on the DS4. Entered StandBy mode and then when I came back to the PS4 and normally started the game again the story progress for my save was erased but my collectibles and playthrough time (Almost 9h) was kept. Couldn't play the chapters too started all over again from Prologue.
    The game is working perfectly but this happened, I wonder why?
    Just letting you guys know.
    The game is Disk, brand new less than 1 week of usage.
    PS4…

    4 votes
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    under review  ·  3 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  4. More country hats!

    okay, i know it's not a big deal and i can't think of anything wrong with the game and I'm about to spend money on the pan store but i can't get past the fact that Argentina isn't an available hat! obviously I'm bias to my country but i was love the hat to purchase! just thought i might add my opinion....Fernrocks

    3 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Factions Invulnerable Bug

    By my count, I down this guy THREE times with guns, never mind how many times my team mates also get him: he doesn't die. When I down him a fourth time with fists, I don't get any down or execution points.

    Video: https://www.youtube.com/watch?v=TlMkdp6OvfA

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. PLEASE FIX THE FLAMETHROWER

    It is significantly weaker than the ps3 version, with less range and damage making it absolutely pointless and useless against anything...

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. False translation in french

    False translation in french during meet with Tommy at hydroelectric central "Je viens avez toi" the true is "Je viens avec toi"

    1 vote
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  8. glitch when gifting items if round is over

    -launch edition PS4
    -digital version
    installed on release date
    -free space: more than half (500GB)

    PROBLEM: if i have a gift available to give, and my team wins, in that little time frame before the next round where you make fun of the other team, if i give the gift, i am able to do it, i understand that everything you do in this part does not count, which is normal that when the next round start, i still have the gift , but i am unable to give it, its a very easy glitch to replicate , i did…

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →

    Updating – If you pass a gift during a round transition in Survivors, it can prevent you from gifting through the rest of the match. If you happen to be carrying 3 gifts at the time, you will be blocked from gifting for the duration.

  9. Machete's stopping power issues

    I've noticed that the Machete has no stopping power against modded 2x4s lunging at you, or players doing a 180 with a 2x4, to hit enemies that are behind them (this can be done by pressing square, even if the enemy isn't on your screen).

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Last of Us Winter Glitch

    Hey guys,

    First of all, great job with the game, it is the height of storytelling in the industry and my favourite of all time. If you ever make a sequel leave Joel and Ellie out of it :( The main story and Left Behind finish their character arcs so perfectly.

    Anyways, on to the glitch. In Winter when you're playing as Ellie and being hunted by David's gang, you sneak by a ton of them by a Lakehouse. You go inside the Lakehouse by moving a dumpster and either going through a small basement window or using the dumpster…

    1 vote
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    under review  ·  2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  11. new mode

    can you add a new mode that one side infected and the other side human.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Factions customisation items

    Russian hat is locked in factions even though I downloaded it from ps store. Also battle mask is unobtainable as when I try to Download it it says content cannot be selected at this time

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. i've finished the game on survivor and the trophy won't pop and the game plus page dosen't have a survivor + mode please fix this

    i've finished the game on survivor and i got the " No Matter What - Easy
    + Normal" but not the no hard & when i want to start the new game + the survival does not appear

    4 votes
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    under review  ·  0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bugs with clickers

    Yesterday I played with The Last of Us Remastered. In a fight Bill stabbed a clicker in the heart with his machete, I threw a bottle (or a brick) to his head, then I smashed his head with a melee weapon. Usually the latter is enough to kill a clicker but this time it was able to bit me (Joel). I'm guessing it was too close and the program thought it is a good time to start that event.
    Sometimes I hit clickers with shiv in the head, shiv breaks, but the clickers don't die.
    This issue happened twice: I…

    1 vote
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    2 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  15. Where are my coins earned by finishing the game in Grounded and Grounded+ mode?

    I have finished the game in Grounded and Grounded +, I had earned like 8000$ to redem in render modes and other stuf, and nou after I started a new game in Easy+ to get a trophy that I left none of those coins, collectibles, manuals and artifacts are there.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pendant (Alex Kohler) on table doesn't appear in Dorm room (table doesn't appear either)

    Pendant (Alex Kohler) supposed to be on table but doesn't appear (table doesn't either). Deleted game and re-installed = no change, exchanged game for a new one and re-installed = no change

    CUH-1001A B01
    Disc
    Last install = one week ago
    System Free Space = 55GB

    1 vote
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    1 comment  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cannot connect to session or progress to past Week 1/Day 1

    Just started Faction MP on PS4 (digital) and it takes 30 minutes to connect to a session. After that, nothing progresses. I had no problem with PS3 version.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Select a locked emblem by keeping cursor over it until a match is found

    In Factions, I can select a locked emblem by keeping my cursor over it until a match is found and begins. When the match starts, it automatically selects whatever emblem the cursor is over even if it is locked.

    1 vote
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    under review  ·  0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Game deleted

    Playing game on hard and was at the hospital. Went back to play after a few days and the entire game was deleted. Staring over again with a lot of glitches. First glitch was at the beginning everyone had a floating flashlight in front of them. Then even though I know the path to take I can't jump into ledges or boost anyone up.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
  20. gold wireless headset connection issues in the campaign. intermittent but annoying as ****.

    The connection between console and headset fails only for a few seconds but when it happens it tends to keep happening every 10 seconds or so. Not happening all the time and hard to pinpoint anything else that may be causing it. Does not happen when I play any other game.

    1 vote
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    0 comments  ·  Single player  ·  Flag idea as inappropriate…  ·  Admin →
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