I have a crash wich happen whatever i do
when ellie and riley try to escape to the zombies, they pass a portal and riley takes her gun and shoot a zombie. At this moment the game freeze and I cannot make anything. I try again tree times, but it still crash. I delete the game and redownload it but it doesn't solve this issue. What to do ?
Sorry for my English, I'm French.
What difficulty are you playing on?
yes I have
Have you attempted a full initialization?
It's the same problem with English voices.
Yes I am playing in french. It is maybe the problem because it freeze when ellie speaks
Thanks for the additional information, we'll continue to investigate. Are you playing the game in French?
Also, you could attempt backing up your save data, and initializing the kit. You would need to re-install everything if your do so.
sorry the game freeze in place
I'm in France, the game crash and if i press PS button nothing happen. But it's still playing audio.
I will try your suggest.
Sorry about the earlier instructions, they were for a different issue. Some additional detail would be helpful.
What region are you in?
Does the game freeze in place, or crash with a blue screen and take you to the home menu?
If it is frozen, is it still playing audio? If you press the "PS" button, does it return you to the home screen?
We suggest you try rebuilding your database.
Start playstation in Safe mode
Rebuild database (option 5)
Once the PS starts, delete the game.
Download the game again.
it's not that. I can't make anything because the game freeze just when Riley shoot with her gun. Moreover there are no instructions onscreen, there is only the subtitles and the ATH but nothing else. The game is simply freezing