Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
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Thanks!

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  1. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    18 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. PROBLEMS WITH CHAPTER 17

    My PS4 is slim 1TB.
    At the beginning of the chapter 17, Helena stood still. After watching a video of this chapter, I realized that she should go up the stairs and ask Nathan to help him up to a higher location and then roll the stairs to him.
    But nothing happens.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can you change ranked back to team deathmatch?

    We want to play ranked, but king of the hill is not a good game mode. No one is playing, so it takes 10-20 minutes to find a game every time. Team deathmatch just makes sense to be the ranked mode because we can find games quickly. I think more people would return to the game. For now, well stick to private lobbies to enjoy the game.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. CE-34878-0

    I cant start uncharted 4. It keeps give me this error. CE-34878-0.
    I have the disc, I've tried reinstalling. I tried putting in new hard drive. I reinstalled the operating system. Still doesnt work.

    I was wondering if it's possible to trade in my disc for a digital copy. Maybe a digital version will work. This game is the reason I bought a ps4 and it doesnt even work. Please let me know thanks.

    1.4gb free.
    Cuh-1115a
    Installed 1hr ago for 4th time

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. We need new update...

    P L E A S E

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. 12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    8 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Epilogue bug

    Bug in last chapter (epilogue) freezes Cassies moves, (but still can walk) and closes the game. Please fix, i cant finish the game because of this.

    Ps4 slim
    Digital
    Intalled 2 months ago
    321,5 gb / 408,5 gb

    2 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix your goddamn bugs!

    I keep getting this fucking rope swing bug in survival mode. Its so fucking annoying haveing a warlord low then falling to your death because of this stupid bug. CMON Naughty Dog, come back and fix your game!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hile yapan oyuncu için ne yapabilirim

    Uncharted 4 oyununda, çok oyunculu modda oyun oynarken Zackster-Mastr isimli kullanıcı sürekli karşı takım lehine oynuyor ve hile yapıyor. Oyun içinden bu kişiyi engelleme ya da şikayet etme hakkım var mı?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. I I have a BIG PROBLEM

    I have a BIG PROBLEM, In chapter 12 in the second optional conversation does not jump, It does not appear, I just need that damn conversation for platinum, please can not be that a conversation can not have the platinum

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. U4 Can't connect

    Hello dear ND Team
    I hope you can help me with a problem. I can't connect anymore to U4 online, everytime i try to "install" the online mode it just gets stuck at 70% and the Install time goes crazy and switches from 3 minutes to 3 hours and on and on. I reinstalked the games a couple of times but nothing seems to help. Please help me.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Dear N. Dog

    Ok we never have new update but at least fix etc. aegis pistoles me and my 7 friends have been playing since the game release and we loved it at least fix the pistoles

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Chapter 20 Glitch/Can't proceed with the story

    Ok so in the beginning of chapter 20 you see the ship and then you hear a boom and Nate says that you are getting closer to them. As I swing from a rail to the next platform there is no cutscene and Elena just stands there . I look at other game plays on YouTube and there is supposed to be a cutscene where Sam escapes and you get in a gun fight. Also I restarted the game and the chapter multiple times and get the same result

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. fase 17

    Não consigo passar da fase 17! Não aparece a opção “triângulo” pra que eu impulsione Helena para o alto de um morro e, assim, ela jogue a escada pra que eu suba. Isso me impede de continuar o jogo! Por favor, me dêem uma solução! Isso inviabilizou o jogo. Dinheiro jogado fora!

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  19. Big problems with Russian localization in Uncharted: The Nathan Drake Collection and Uncharted 4: A Thief's End

    Hi, Naughty Dog! Unfortunately, there are big problems with Russian localization in Uncharted: The Nathan Drake Collection (version 1.02) and Uncharted 4: A Thief's End (version 1.32). In the videos below, these errors are disassembled, and examples of correct translation are given (the videos itself is in Russian language).

    Uncharted: Drake’s Fortune — https://youtu.be/4epCPnXVmZE
    Uncharted 2: Among Thieves — https://youtu.be/fmul5uLIsjE
    Uncharted 3: Drake’s Deception — https://youtu.be/APxWP0bgjc8
    Uncharted 4: A Thief's End — https://youtu.be/Nc4RDaVzRGQ

    Most likely the duplicate translation cannot be corrected, but I would like the Russian subtitles to be corrected at a minimum.

    I've PS4 CUH-2208A, digital editions of…

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. My game is stuck on a black screen and does not show picyure

    It is stuck on that screen and won’t get off of it

    3 votes
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
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