Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    19 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. ALL players must REPORT this CHEATER PSN ID Xiyqz-

    Dear Naughty Dog Support Team, PELASE BAN this CHEATER, PSN ID: Xiyqz-

    Fellow FAIR PLAYERS, report this cheater. Thanks.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. UC2 GOTY incomplete

    I have the game "uncharted 2: among thieves (game of the year edition)". My voucher don't have the dlc "uncharted: drake's fortune mp pack" and Sony Interactive Entertainmente Brasil said I should talk to Naughty Dog. Can you help me?

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. PROBLEMS WITH CHAPTER 17

    My PS4 is slim 1TB.
    At the beginning of the chapter 17, Helena stood still. After watching a video of this chapter, I realized that she should go up the stairs and ask Nathan to help him up to a higher location and then roll the stairs to him.
    But nothing happens.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can you change ranked back to team deathmatch?

    We want to play ranked, but king of the hill is not a good game mode. No one is playing, so it takes 10-20 minutes to find a game every time. Team deathmatch just makes sense to be the ranked mode because we can find games quickly. I think more people would return to the game. For now, well stick to private lobbies to enjoy the game.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multiplayer ranked season 28 has no rewards!

    If ranked season 28 is supposed to have season 19 rewards as it was rolling over many times before, it has failed to do that this time around. My friend has made it to gold rank in this season 28 and has been not rewarded with anything. Multip-layer ranked rewards for Uncharted 4 needs to be updated ASAP or nobody will get rewarded ever again. Please at least fix this. If you don't fix this, I may never want to buy a Naughty Dog game again as they continuously neglect updating their online games for normal functioning.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Uncharted 4 multiplayer is now on season 10 and it is not giving any reward.

    Uncharted 4 multiplayer is now on season 10 and it is not giving any reward.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. SIEGE expansion pack

    i have bought uncharted 2: among thieves SIEGE EXPANSION PACK -3euro
    and the
    “GOLDEN GUNS” package -50c., from my PS3 but i can't activate them :( . Could you please
    help me (i could send all purchase details from PSN)...

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Uncharted 5

    Hey NaughtyDog crew I know you guys probably won’t see this and you have a lot of things to do but i have a great idea for Uncharted 5, so first of all it should start off in their beach house but the daughter should be grown and she should continue her fathers journey (hit me up for more details.) Just know that it will be worth it because a lot of people want this and it would make tons of money.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. CE-34878-0

    I cant start uncharted 4. It keeps give me this error. CE-34878-0.
    I have the disc, I've tried reinstalling. I tried putting in new hard drive. I reinstalled the operating system. Still doesnt work.

    I was wondering if it's possible to trade in my disc for a digital copy. Maybe a digital version will work. This game is the reason I bought a ps4 and it doesnt even work. Please let me know thanks.

    1.4gb free.
    Cuh-1115a
    Installed 1hr ago for 4th time

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. ocorreu o erro ce-30005-8 no meu Playstation 4

    ocorreu o erro ce-30005-8 no meu Playstation 4. Teria como vocês resolverem? Mandar uma Mídia Física nova? Obs: a mídia física está em perfeito estado.

    1 vote
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    0 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  14. Uncharted Collection Among Theives bug

    I couldn’t find any support for the uncharted collection (I wonder why) so I am posting this issue about Uncharted 2 remastered here.
    When playing Uncharted 2: Among Thieves there is a bug on chapter 14 (tunnel vision). When fighting the boss the quick time events (qte’s) don’t appear. I cannot complete this game even in easy because I can’t complete the melee cutscene with this boss. I have tried spamming triangle (the correct button) and even waiting until when I thought it was the correct moment

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. Uncharted 4 bug conversations

    Hi Naughty Dog I'm having a problem with uncharted 4 in optional conversations in chapter 14 which are 6 but I count 5 of them as possible this problem I hope there is a way to solve it

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  16. We need new update...

    P L E A S E

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cheater: EasyPointsSniper (watch him on the video)

    https://www.youtube.com/watch?v=rUpyLrNnwEA&feature=em-comments

    Please banish this cheater from the multiplayer. He destroys every match and influences it by cheating!

    Thank you!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Redeem code Error

    I bought Libertalia Collector's Edition and it has a redeem code for some skins/outfits inside the game. It seems the code is not working. I am trying to use it and the following message pops out:

    "The code you entered may not be correct or may no longer be valid.

    Please check your entry.
    (WC-40375-9)"

    However, I haven't used the code, and the code is still valid. It expires on 05/10/2019.

    What should I do?

    Thank you very much,

    Pedro

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. 12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    8 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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