Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    14 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    6 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. I bought 300 uncharted 4 points but still 0 in the account how can i refund or add the points please

    I have bought 300 points for uncharted 4 from ps playstation store and when i go to the multiplayer there are 0 points and there is message ( there is no contenet it might not be for sale yet,or might no longer be for sale )

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. We need new update...

    P L E A S E

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Mahyar4

    Rapid fire hack

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. hi

    hi i cant play un2 mltiplayer and i have error syncing model what is this error syncing models? pls hekp me ty

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can not play with frinds

    I liv in denmark and I have tanke My ps4 with me on a hollyday i sweden so i can play with frinds but we can not join a gruppe.
    IT find with a play with Random player.

    Play on disk
    50 GB +
    Wi-Fi 100%
    Nat type 3
    Download 16.7mbps
    Upload 20.2mbps

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Yoo naughty dog u guys need to bring back jack and dexter, please make a game asap!!! I have friends who have also agreed to this plzzz MAKE

    LETS BRING BACK JACK AND DEXTER, one of my favorite childhood games, can you guys please bring back a new version of it and maybe do a remastered versions of Jack X plzzz!!!!!!!!!!LISTEN TO USSSSS

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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  11. banned

    I got banned for 13 days and don't know why. I don't cheat or play un-sportsman like. There is no explanation as to why I was banned. My PSN ID is e11evene11even. Please un-ban me. I didn't cheat and don't deserve to be banned.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. LGBT Harassment in U4 Multiplayer

    User id: Wreckingball-13

    This user keeps calling everyone 'homo', 'fuc*ing gay' in every match he plays. I cannot believe there is no way to report such players and ban them for VERY long time from your servers. This is unacceptable guys!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Next season of rank TDM

    Can u finally change that stupid RKOTH and bring back RTDM. tnx

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Uncharted 4 multiplayer

    hi.i'm from iran.Anyone have problems to connect in multiplayer is giving me a message that i am disconnected from PlayStation network but i am not and my internet service is working fine

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Error initializing session manager

    Whenever I go to multiplayer or survival from the main menu it says connecting but at half way it says error initializing session manager and I can't play this has been going on for two weeks

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Loading ranked team deathmatch get black screen then "unknown string" and lose points!

    Just happened to me. Went into loading ranked team deathmatch and got black screen and said "unknown string" and i lost ranked points and the game never loaded!
    Gamer tag= MadDad8484
    I'd like my ranked points back!

    4 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ask naughty dog to allow skin changes on Hero Weapons

    ever noticed how the skin on your hero weapons don't change, they just stay the same right, no matter what skin you use? well that is because you can't change the color on your hero weapons, only the ones with one weapon mod or normal weapons. I want Naughty Dog to change this. i see people who have bought the skins and can't use them on hero weapons in Multiplayer, thats dumb. please people vote this post so naughty dog can change this ridiculous skin limitation.

    5 votes
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    3 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. unknown string

    unknown string on uncharted 4 multi player

    3 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. I am injustly banned for 30 days

    Dear NaughtyDog,

    i am injustly banned for 30 days. One of the enemie wrote me yesterday after a match. He said he want report me and want give evidence from my stream because of cheating in Uncharted 4 Multiplayer. He also talked about my movement and my recoil of my weapons (Mettler/Aegis).

    Since the release of Uncharted 4 I am playing with Mettler/Aegis and practice my gameplay and did it better with weapon expert and hardened.

    Why I am accused of beeing a cheater ? Can you give me evidence of me cheating ?

    I am streaming every weekend and…

    10 votes
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    15 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. 14 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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