Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    19 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. ALL players must REPORT this CHEATER PSN ID Xiyqz-

    Dear Naughty Dog Support Team, PELASE BAN this CHEATER, PSN ID: Xiyqz-

    Fellow FAIR PLAYERS, report this cheater. Thanks.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. UC2 GOTY incomplete

    I have the game "uncharted 2: among thieves (game of the year edition)". My voucher don't have the dlc "uncharted: drake's fortune mp pack" and Sony Interactive Entertainmente Brasil said I should talk to Naughty Dog. Can you help me?

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can you change ranked back to team deathmatch?

    We want to play ranked, but king of the hill is not a good game mode. No one is playing, so it takes 10-20 minutes to find a game every time. Team deathmatch just makes sense to be the ranked mode because we can find games quickly. I think more people would return to the game. For now, well stick to private lobbies to enjoy the game.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiplayer ranked season 28 has no rewards!

    If ranked season 28 is supposed to have season 19 rewards as it was rolling over many times before, it has failed to do that this time around. My friend has made it to gold rank in this season 28 and has been not rewarded with anything. Multip-layer ranked rewards for Uncharted 4 needs to be updated ASAP or nobody will get rewarded ever again. Please at least fix this. If you don't fix this, I may never want to buy a Naughty Dog game again as they continuously neglect updating their online games for normal functioning.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted 4 multiplayer is now on season 10 and it is not giving any reward.

    Uncharted 4 multiplayer is now on season 10 and it is not giving any reward.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. SIEGE expansion pack

    i have bought uncharted 2: among thieves SIEGE EXPANSION PACK -3euro
    and the
    “GOLDEN GUNS” package -50c., from my PS3 but i can't activate them :( . Could you please
    help me (i could send all purchase details from PSN)...

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. We need new update...

    P L E A S E

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cheater: EasyPointsSniper (watch him on the video)

    https://www.youtube.com/watch?v=rUpyLrNnwEA&feature=em-comments

    Please banish this cheater from the multiplayer. He destroys every match and influences it by cheating!

    Thank you!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Redeem code Error

    I bought Libertalia Collector's Edition and it has a redeem code for some skins/outfits inside the game. It seems the code is not working. I am trying to use it and the following message pops out:

    "The code you entered may not be correct or may no longer be valid.

    Please check your entry.
    (WC-40375-9)"

    However, I haven't used the code, and the code is still valid. It expires on 05/10/2019.

    What should I do?

    Thank you very much,

    Pedro

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    8 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Information

    Hello, you really leave uncharted 4 to rot by owners of fast fire and strike Pack, as well as by the blind shot that makes almost as much damage as a target shot. I really regret that you did not assume by updates correcting these problems, corrections that would have been made by an equiupe can be reduced, and this would have regilded your coat of arms rather than wanting to make money at all costs leaving cheaters keep playing.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 major things that if tweaked will continue to make Uncharted 4 Multiplayer Great!

    Idea #1- Please add more videos to the Uncharted TV. Anything new (Uncharted trailers, Last of us trailers, more behind the scenes) would be better than the same videos which have been playing since the game's release.
    Idea #2 please lower the damaged caused by the Krivosk-XS. Players are clearly abusing the firepower of this weapon and I know i'm not alone in this fact when I say the weapon is too Overpowered. I feel if the weapon damaged is decreased even a little bit then the matches would seem more equal for sure!
    Thanks for you consideration and again…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix your goddamn bugs!

    I keep getting this fucking rope swing bug in survival mode. Its so fucking annoying haveing a warlord low then falling to your death because of this stupid bug. CMON Naughty Dog, come back and fix your game!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hile yapan oyuncu için ne yapabilirim

    Uncharted 4 oyununda, çok oyunculu modda oyun oynarken Zackster-Mastr isimli kullanıcı sürekli karşı takım lehine oynuyor ve hile yapıyor. Oyun içinden bu kişiyi engelleme ya da şikayet etme hakkım var mı?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. U4 Can't connect

    Hello dear ND Team
    I hope you can help me with a problem. I can't connect anymore to U4 online, everytime i try to "install" the online mode it just gets stuck at 70% and the Install time goes crazy and switches from 3 minutes to 3 hours and on and on. I reinstalked the games a couple of times but nothing seems to help. Please help me.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. I bought 300 uncharted 4 points but still 0 in the account how can i refund or add the points please

    I have bought 300 points for uncharted 4 from ps playstation store and when i go to the multiplayer there are 0 points and there is message ( there is no contenet it might not be for sale yet,or might no longer be for sale )

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. Survival mode is broken due to no one playing

    Since no one plays Survival mode anymore it is way too difficult. The helper AI is useless for most of the time, especially collecting treasures, which makes attaining those last two Survival trophies impossible. Please fix Survival mode to be easier when playing solo.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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