Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. Survival mode is broken due to no one playing

    Since no one plays Survival mode anymore it is way too difficult. The helper AI is useless for most of the time, especially collecting treasures, which makes attaining those last two Survival trophies impossible. Please fix Survival mode to be easier when playing solo.

    1 vote
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  2. Bug

    Hey there naughty dog long time Uncharted player here just reporting an issue that while I was playing Uncharted 4 survival stages I ended up at some point glitching through the map and being stuck there for a period of time

    1 vote
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  3. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. schlechtester und unfairer multiplayer last of us

    völlig neuen multiplayer mit echten servern weltweit. die hostspiele sind ein witz. ständige latenzprobleme.
    bessere charakter steuerung. ich habe das gefühl eine bus zu steuern. weg mit dem itemgegrinde für moltofs und granaten. besseres waffen balancing. so was unfaires habe ich schon lange nicht mehr gespielt. der multiplayer in the last of us ist eintrauriges beispiel von "keine lust und interesse für fair play".
    dann dieser fraktions bestandteil. so kann man nicht frei spielen, sondern immer dieser zwang mit den herrausforderungen.
    ich finde ihr solltet den multiplayer in the last of us streichen.
    ihr seid nicht in der lage einen…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Yoo naughty dog u guys need to bring back jack and dexter, please make a game asap!!! I have friends who have also agreed to this plzzz MAKE

    LETS BRING BACK JACK AND DEXTER, one of my favorite childhood games, can you guys please bring back a new version of it and maybe do a remastered versions of Jack X plzzz!!!!!!!!!!LISTEN TO USSSSS

    1 vote
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  7. Ranked Match Making Bug

    I live in Canada and it takes a really long time to find a match, like 10 20 mins long. I dont know why it takes so long to find a match

    0 votes
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  8. We need new update...

    P L E A S E

    3 votes
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  9. 1 vote
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  10. banned

    I got banned for 13 days and don't know why. I don't cheat or play un-sportsman like. There is no explanation as to why I was banned. My PSN ID is e11evene11even. Please un-ban me. I didn't cheat and don't deserve to be banned.

    1 vote
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  11. LGBT Harassment in U4 Multiplayer

    User id: Wreckingball-13

    This user keeps calling everyone 'homo', 'fuc*ing gay' in every match he plays. I cannot believe there is no way to report such players and ban them for VERY long time from your servers. This is unacceptable guys!

    1 vote
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  12. Mahyar4

    Rapid fire hack

    2 votes
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  13. hi

    hi i cant play un2 mltiplayer and i have error syncing model what is this error syncing models? pls hekp me ty

    2 votes
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  14. I bought 300 uncharted 4 points but still 0 in the account how can i refund or add the points please

    I have bought 300 points for uncharted 4 from ps playstation store and when i go to the multiplayer there are 0 points and there is message ( there is no contenet it might not be for sale yet,or might no longer be for sale )

    3 votes
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  15. Can not play with frinds

    I liv in denmark and I have tanke My ps4 with me on a hollyday i sweden so i can play with frinds but we can not join a gruppe.
    IT find with a play with Random player.

    Play on disk
    50 GB +
    Wi-Fi 100%
    Nat type 3
    Download 16.7mbps
    Upload 20.2mbps

    2 votes
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  16. 2 votes
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  17. "El dorado on ko" in survival

    I have had it with this bad design. When the round makes all enemys drop el dorado specters its unfair and makes me want a refund. If they didnt go through walls, out run you, and can hit you wile rolling. Then id be ok. BUT NO. Clearly you dont test your game since you spam me with them and the Juggernauts get rhem too???? What drugs where you people on when you set up these machanics???? Fix your messed up survival or give me my money back. And for the love of god add ranked TDM already

    1 vote
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  18. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    7 votes
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  19. i cant connect any of the multiplayer modes unless is teamdeathmatch

    Hey Naughty Dog i'm having serious problems trying to connect any of the multiplayer modes besides Team Deathmatch... its bizarre, cause teamdeathmatch takes less than 10seconds to conect, when i try commando/boutyhunter/kingofthehill it looks thats no one's playing... so im asking, why is this happening??

    1 vote
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  20. Didn’t receive level rewards in mul

    I’ve maxed out the Vanity boxes in the store. Since then I haven’t received my level up rewards that pop up when you achieve a new level. Didn’t get my level 80 Dijin mask.

    1 vote
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