Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

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  1. Uncharted points bonus

    I just bought 10000 points and was supposed to get another 10000 points as a bonus. ND give me my 10000 bonus points or refund my money. I can provide purchase history or whatever you need.

    20 votes
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    19 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  2. 17 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  3. i didn't recieve my uncharted coins

    So i bought the "adventure pack" (i don't know if that's the name) and it comes with 3200 golden coins, but i'm not receiving them..

    9 votes
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    4 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  4. Didn't receive challenge relics

    I did a challenge yesterday (use staff of Ayer 15 times) for 520 relics(VIP) and I did not receive the relics, I finished this challenge almost 24 hours ago and I just got back from work to see if I got them from a delay and I did not. I always got my relics from challenges before and this is the first time it has happened so I'm going to assume it was random.
    If I could be reimbursed for the challenge I competed it would be appreciated.
    My psn is "Tinklepaugh" by the way.

    8 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  5. Uncharted Points not showing up

    I purchased $20 of Uncharted Points and they failed to go into my account.

    Please help

    7 votes
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    4 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  6. 7 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  7. My uncharted points arent showing, why?

    Psn: Ashfid. I get it due to connection problem. But could you guys look into it? I posted once too. I bought 1500 uncharted points.

    6 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  8. The relic prices are a bit out there, they should be lowered. So should the coin prices be lowered. (4 euro for a skin??)

    We need to be able to earn more relics. Maybe not limit the challenges to a day, just keep on giving

    furthermore, UC points need to get cheaper. Right now they are not affordable, and I am not alone on this. People dont mind microtransactions, but they have to be micro, not macro! a bit more similair to uncharted 3 would be nice

    6 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  9. I DIDNT RECEIVE MY 3200 UNCHARTED POINTS. PLEASE HELP!!!!

    I bought 3200 uncharted points via PSN Store for 20$. My PSN account is USA so as my game. I TRIED RESTORING PURCHASES FOR 3 TIMES STILL DIDNT GET MY 3200 UNCHARTED POINTS. PLS FIZ THIS NAUGHTY DOG. ITS BEEN A WEEK NOW SINCE I DIDNT RECEIVE MY UNCHARTED POINTS.

    PSN "ShannyStarry"
    Region "USA"

    5 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  10. i bought coins but i don't have them

    So i bought the "adventure pack" (i don't know if that's the name) and it comes with 3200 golden coins, but i'm not receiving them..

    4 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  11. Pre-Order And Digital Deluxe Edition Issues

    So here's the thing, i pre-ordered the normal digital edition, and afterward i upgraded to the deluxe edition.

    But then what happen is, i don't even have one single bonus, no weapon skin, no taunt, no character skin, no instant unlock, no everything....

    My friend is having the same problem, we are playing on the Malaysia PSN.

    I don't know if you haven't release it or what but i got nothing to download and nothing show up at all in my playstation store and the game itself...

    i read through the official website and confirmed that we are supposed to…

    4 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  12. problem

    My relics and uncharted points sections are showing connecting.I cant buy anything and cant customize.Please help.

    PSN:choos101

    3 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  13. Having trouble redeeming Special Edition Uncharted Points code

    I purchased the UC4 Special Edition and it comes with a code for 500 Uncharted Points for use in multiplayer. Everytime I enter my code, it tells me its redeemed but the points never show up in my account in the game. Im able to re-enter the code on the store, as if its never been redeemed before. I've tried doing this from the online store as well as store on PS4. In either case, its acting as if my DLC code isnt registering with my account

    3 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for playing Uncharted 4 MP. We’re sorry you’re experiencing this issue. The pre-order booster you mentioned should be a 300 point boost. We are unaware of a 500 point booster. Our records show that your account has redeemed the 300 point voucher and has been credited properly on June 2nd. If you feel there is still an issue with the pre-order voucher you used, please let us know. Thank you!

  14. What's the benefit of getting the deluxe edition?

    Hi I bought the digital deluxe edition uncharted 4 and got very minimal things. The first big update that came out I got none of the coins I was promised and access to one gun. I'm not really seeing the benefit of preordering the deluxe edition whatsoever. I would also like to add that I was in platinum 3 league and the update shot me back down to silver 3. Atleast give me enough coins to buy one thing like cmon I preordered to have atleast some benefits

    3 votes
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    4 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unlockable Content

    I think it is a shame that you buy the game, then have to pay real money to unlock content on the game. I will NOT be buying Naughtydog games in the future if this is a trend. Dice here I come.

    3 votes
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    2 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  16. uncharted points

    I just bought 1,500 Uncharted Points but I didn't receive them on multiplayer. I have the email saying I successfully purchased the points. I want my points or a refund.

    2 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  17. VIPs point em survivor crushing

    VIPs point em survivor crushing

    I needed to return my backup and after that my VIP points will not add up. I do the challenges but the points do not add to my VIPs. This is very discouraging. I already did more than 6 challenges and the points do not add up.
    I already did all the overwhelming mode, I won the tofeus and I completed 100%. But I went back to level 40 and dropped my shield next to my name. The game tells me to play all the survival in the difficult and overwhelming way again.

    Sometimes in…

    2 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  18. Purchased coins not showing in account

    I tried to purchase 1500 coins from the "Survival Store". They didn't not show up in my account, so I tried again and the same thing happened. I tried once more to no avail, and then checked my bank account to find that I had been charged all three times. After restarting the application, sure enough, all 4500 points showed up at once. I didn't want to purchase that many, and I especially didn't want to spend $30. I've purchased coins from the store before, and every time they have shown up instantly to my account. Is there anyway you…

    2 votes
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes
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  20. Explorer Pack is not available in Taiwan's PS store

    Many month ago,i want to buy the triple pack for UC4,
    but it's not available anymore,
    i have no idea that triple pack is being replace to "explorer pack" until today,
    because "explorer pack" is never available in Taiwan's PS store before,

    Why???

    2 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
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