Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

  1. Concept art and trophy not unlocking.

    Hi,

    My concept art for Chapter 15 shows a ? Even though I am on chapter 17. Also the trophy for beating level 13&14 without killing anyone never unlocked after I beat chapter 14 and 13 without killing any enemies.

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  2. Camera stills pans upward

    Camera still pans upward. Ive reset defaults.
    Started a new game unistalled a new game. This needs fixing its been years now

    1 vote
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    2 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. unable to get stage fright trophy

    hi, I been unable to get the trophy stage fright, I've been trying for months and I can't get it, Im waiting in the place it's suppose to be, idk what I'm doing wrong

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unable to load into a game

    I deleted uncharted 4 on my PS4 but recently installed it again. All of my files were saved but when I tried loaded in, I was put on a different loading saying it would take several hours to load
    . I started a new game and everything went well until I reached chapter and died. After I died, instead of respawing, I was put on the screen that said it would take several hours to load. Also instead of going down, the time went up

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. Flashing lights on title screen and weird black geometric shapes

    flashing lights on title screen. And when I play the single player there are weird black geometry shapes with the main character following him around
    ps4 pro - 370

    Both disc and digital

    free space- 400 GB

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. The "i accidentally all the guns" trophy is still not fixed, i have tried everything.

    A lot of people still have problems regarding the "i accidentally all the guns" trophy. I have tried everything multiple times and i still haven't gotten it. That stupid trophy is the last trophy i need to get the platinum trophy so fix it or remove the trophy all together.

    1 vote
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    4 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted 4 not working

    I recently bought Ps4 slim and then bought Uncharted 4 via Playstation online. I have started of with this game and my Ps4 is in freeze mode. The cinematic video of uncharted is running when I have reinitialized my PS4 but the cinematic videos are breaking a lot. The audio drops in the middle and it hangs and the persons are actually jumping on the screen. I have made a video of it as well. If anyone can help then it would be nice. As of now it looks like my money was wasted on this game.

    3 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hit marker

    We want an option to turn off hit markers in campaign that indicates we hit or killed an enemy like in the previous games

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. Set up an external controller

    Hello,

    I have just subscribed to PS Now to be able to do the Uncharted series and unfortunately I am stuck by an hardware problem because I play on a PC. Indeed in Uncharted 4: A Thief's End, the select button has been replaced by the touchpad so if you don't have a DS4 you can't open the notebook. So I was wondering if there's a way to configure an external controller?

    Thanks a lot,
    Yoann

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. Caricamento eterno Uncharted 4

    Sono arrivato a 377 ore, 59 minuti e 05 secondi di attesa per il caricamento della partita. Fate voi, è normale?

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. My beloved Uncharted 4 will not load.

    I have 120 gigs of free space. The game loads up to the Naughty Dog logo then stays on a black screen. My disc model number is B4DL-00937081 I've been wanting to play this title again. Please help, thank you.

    CJ

    2 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. can disk saved game data be used for dlc load game

    I played 70% of uncharted 4 using game disc. I have downloaded the digital version of the uncharted 4, as it was difficult to change the dvds once in a while. From the DLC single player game, i am not able to load the disk game saved data. is it possible to load disk game saved data for dlc single player? i can see the saved game data of the disk dame. should i uninstall the disk game completely and try again?

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ludonarrative and I accidentally all the guns trophies not workinh

    https://feedback.naughtydog.com/forums/363840-uncharted-4/suggestions/14702997-i-accidentally-all-the-guns-trophy#%7Btogglepreviousstatuses%7D

    This has been raised already but 2 years later and you have ignored players begging for a fix.

    I have followed advice and used (and killed) using every weapon including melee barrels as advised and the trophy has not popped. I have also racked up 1090 and Ludonarrative won’t pop. I am 2 trophies from platinum. Why has no one fixed this issue? It’s bad service.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. Core game features permanently disabled...

    Judging by the design of this site, you don't want people talking about this, but here goes. You recently ceased support for multiplayer mode in Uncharted 2 and 3, which is a completely justified decision. What isn't justified is not providing a patch that allows players to still get the Platinum trophy in the BASE GAME, because of the two mandatory multiplayer-related trophies (in both games). This is incredibly poor form from possibly the best game developer in the business, and I'm still shocked you would allow it to happen, especially on flagship titles like these. I'm shocked you would…

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. being stuck in a rock

    Sorry for my english.

    In the fight of chapter 13, we can be stuck in a rock by taking cover against it and directing the joystick upward while aiming and making a forward roll.

    I leave you a glimpse: https://www.youtube.com/watch?v=0WHnvUe5JPE

    Thank you for your attention.

    3 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  16. I don't see it on the screen after the update. For example, aiming, bullet count, gun type, etc.

    I don't see it on the screen after the update. For example, aiming, bullet count, gun type, etc.

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  17. Uncharted 3 Boat Graveyard glitch

    I picked up the Uncharted collection recently and came across a bug that literally gets you stuck. In the boat graveyard if you get too close to a boat, it glitches pretty badly and you get stuck either halfway through the boat or under the boat. I found two videos on youtube that explain the problem a bit better. This was on a PS4 Slim and also my roommates regular PS4.

    https://www.youtube.com/watch?v=1QEghi1iZqI
    https://www.youtube.com/watch?v=RF1e0hY91XY

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. Uncharted The Lost Legacy PS4 - Camera Lookup

    Hi, I just bought the game, it has been successfully installed on PS4, update 1.09 has been installed. And at the beginning of the first scene in India, the camera always looks up, having to correct with the joystick to see where I'm going. I have 3 chapters and everything is just as bad with the camera. I tried to uninstall and reinstall everything again and it remains the same. I have also tried to return the default settings and still just as bad. I have all the previous uncharted and this has never happened to me. What can I…

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  19. Trophy

    I have collected every single treasure in the game so that I can work towards a platinum trophy, but my stats show only 87/109 and I cannot unlock this specific trophy.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug Chapter 18 - New Devon

    Bug found on uncharted 4 a thief’s end, chapter 18 - New Devon, basically after you get killed in water underneath building you respawn in the same place. Therefore needs fixing as you can not move, forcing to re do the chapter and avoid the area. Needs update for PS4. I have a video but can’t include in this post.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
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