Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    18 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can you change ranked back to team deathmatch?

    We want to play ranked, but king of the hill is not a good game mode. No one is playing, so it takes 10-20 minutes to find a game every time. Team deathmatch just makes sense to be the ranked mode because we can find games quickly. I think more people would return to the game. For now, well stick to private lobbies to enjoy the game.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  4. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. We need new update...

    P L E A S E

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    8 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix your goddamn bugs!

    I keep getting this fucking rope swing bug in survival mode. Its so fucking annoying haveing a warlord low then falling to your death because of this stupid bug. CMON Naughty Dog, come back and fix your game!

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hile yapan oyuncu için ne yapabilirim

    Uncharted 4 oyununda, çok oyunculu modda oyun oynarken Zackster-Mastr isimli kullanıcı sürekli karşı takım lehine oynuyor ve hile yapıyor. Oyun içinden bu kişiyi engelleme ya da şikayet etme hakkım var mı?

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. U4 Can't connect

    Hello dear ND Team
    I hope you can help me with a problem. I can't connect anymore to U4 online, everytime i try to "install" the online mode it just gets stuck at 70% and the Install time goes crazy and switches from 3 minutes to 3 hours and on and on. I reinstalked the games a couple of times but nothing seems to help. Please help me.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. I bought 300 uncharted 4 points but still 0 in the account how can i refund or add the points please

    I have bought 300 points for uncharted 4 from ps playstation store and when i go to the multiplayer there are 0 points and there is message ( there is no contenet it might not be for sale yet,or might no longer be for sale )

    3 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Survival mode is broken due to no one playing

    Since no one plays Survival mode anymore it is way too difficult. The helper AI is useless for most of the time, especially collecting treasures, which makes attaining those last two Survival trophies impossible. Please fix Survival mode to be easier when playing solo.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bug

    Hey there naughty dog long time Uncharted player here just reporting an issue that while I was playing Uncharted 4 survival stages I ended up at some point glitching through the map and being stuck there for a period of time

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. schlechtester und unfairer multiplayer last of us

    völlig neuen multiplayer mit echten servern weltweit. die hostspiele sind ein witz. ständige latenzprobleme.
    bessere charakter steuerung. ich habe das gefühl eine bus zu steuern. weg mit dem itemgegrinde für moltofs und granaten. besseres waffen balancing. so was unfaires habe ich schon lange nicht mehr gespielt. der multiplayer in the last of us ist eintrauriges beispiel von "keine lust und interesse für fair play".
    dann dieser fraktions bestandteil. so kann man nicht frei spielen, sondern immer dieser zwang mit den herrausforderungen.
    ich finde ihr solltet den multiplayer in the last of us streichen.
    ihr seid nicht in der lage einen…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. LGBT Harassment in U4 Multiplayer

    User id: Wreckingball-13

    This user keeps calling everyone 'homo', 'fuc*ing gay' in every match he plays. I cannot believe there is no way to report such players and ban them for VERY long time from your servers. This is unacceptable guys!

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mahyar4

    Rapid fire hack

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. hi

    hi i cant play un2 mltiplayer and i have error syncing model what is this error syncing models? pls hekp me ty

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can not play with frinds

    I liv in denmark and I have tanke My ps4 with me on a hollyday i sweden so i can play with frinds but we can not join a gruppe.
    IT find with a play with Random player.

    Play on disk
    50 GB +
    Wi-Fi 100%
    Nat type 3
    Download 16.7mbps
    Upload 20.2mbps

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Yoo naughty dog u guys need to bring back jack and dexter, please make a game asap!!! I have friends who have also agreed to this plzzz MAKE

    LETS BRING BACK JACK AND DEXTER, one of my favorite childhood games, can you guys please bring back a new version of it and maybe do a remastered versions of Jack X plzzz!!!!!!!!!!LISTEN TO USSSSS

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Uncharted 3 multiplayer

    Hi. Im Adi0070. I have problem with Uncharted 3 Multiplayer. I cant connect. I have error about inicializing sesion. Is this end of Uncharted 3 Multiplayer?

    3 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
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