Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. 300 Special Edition Uncharted Points code has not been credited to my account

    Redeemed 300 Special Edition Uncharted Points code has not been credited to my account.

    I contacted Sony which they had me restart the ps4, restore licenses, restore database, etc but it is still not showing up on the multiplayer screen. They told me to contact naughtydog because it seems to be a conflict of server information (I have the chat saved).

    PSN ID: Anti-Cell
    Physical copy of course.
    CUH-1215A BZ9 (C Chassis)
    37.22 GB free space.

    1 vote
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  2. Didn't receive my Uncharted Points from the voucher that came with the Special Edition

    Hi,

    I recently attempted to redeem the 300 points that came with the special edition of Uncharted 4 that I bought, and it's not working properly.

    I was able to redeem the code via the PS Store on my PS4, but when I entered the Multiplayer portion of the game, I did not receive the 300 points.

    When checking my account settings, the Uncharted 4 service list even states that I have 1 remaining use of 300 points for the game, but as far as I can tell there is no way to collect.

    I would very much like to…

    2 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  3. Problem Uncharted Points

    I lost 500 Uncharted Points with 3200 (Explorer Pack) I had purchased these skins:
    - Apocalypse Sam (500 UP)
    - Apocalypse Rafe (500 UP)
    - Mercury (300 UP)
    - Serenity (300 UP)
    - Apocalypse Flynn (500 UP)
    - Cataclysm Cutter (300 UP)
    - Eccentric Eddy (300 UP)

    TOTAL 2.700 Uncharted Points. I want my 500 Uncharted Points!

    1 vote
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  4. 500 bonus UC points for Triple Pack owners

    So apparently a lot of people received 500 bonus UC points for owning the Triple Pack and Digital Deluxe Edition both in US and EU regions. I still havent got the code in my email for some reason. Can you look into this? I have DD Edition. Russia.

    8 votes
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    solved  ·  8 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  5. Incomplete Pack

    Okay so I haven't been playing the game for a while. Decided to let you guys at Naughtydog fix a few things first before coming back. Anyways, when I first bought the game, I got it with the season pass. So that means I get the 3 expansion packs right? I just got back to playing it today. I did get the first pack with my season pass, sweet. But it was missing my 3200 coins! :( You're welcome to look at my spending in the game. I've never bought any coins so should be fast. I just never got…

    1 vote
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  6. yes

    Game on crushing. Cant clear the last exploding mummys in avery decent

    1 vote
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →

    Correct. It is very difficult, particularly without gameplay modifiers.

    We recommend timing the pattern of explosions and attempting to remain close to the center of the room.

    Best of luck in the subsequent combat chapters.

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