Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Ban for 999 Days?

    Dear Naughty Dog employee,

    On Saturday, February 2, three of my friends and I have been banned for 999 days. We are shocked by your decision and heavy punishment, we are still in disbelief. We believe that none of these violations were committed by us. So that is why we writing ND with some arguments in the hope that ND will look at our case and give up the ban.

    My friends and i play command a lot, very well, agressive and hard. We encounter a lot of hate speeches and unsportsmanlike behavior off other players on daily bases. We…

    18 votes
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    6 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. PROBLEMS WITH CHAPTER 17

    My PS4 is slim 1TB.
    At the beginning of the chapter 17, Helena stood still. After watching a video of this chapter, I realized that she should go up the stairs and ask Nathan to help him up to a higher location and then roll the stairs to him.
    But nothing happens.

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can you change ranked back to team deathmatch?

    We want to play ranked, but king of the hill is not a good game mode. No one is playing, so it takes 10-20 minutes to find a game every time. Team deathmatch just makes sense to be the ranked mode because we can find games quickly. I think more people would return to the game. For now, well stick to private lobbies to enjoy the game.

    2 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. CE-34878-0

    I cant start uncharted 4. It keeps give me this error. CE-34878-0.
    I have the disc, I've tried reinstalling. I tried putting in new hard drive. I reinstalled the operating system. Still doesnt work.

    I was wondering if it's possible to trade in my disc for a digital copy. Maybe a digital version will work. This game is the reason I bought a ps4 and it doesnt even work. Please let me know thanks.

    1.4gb free.
    Cuh-1115a
    Installed 1hr ago for 4th time

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiplayer game crash

    Whenever I click the multiplayer tab my game crashes. I then can’t play uncharted 4 unless I reinstall the game. This is frustrating as I’m only limited to single player.

    2 votes
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    2 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. We need new update...

    P L E A S E

    4 votes
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. 12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Give us a f**king update already!

    Why the hell haven’t you guys given us an update in anything beside the lost legacy? Did you just drop your best you’ve ever made just because the last of us is coming out? You have a responsibility to the U4 community. Give us a f**king update already. F**k.

    8 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Dlc

    I just bought a Dlc Uc4 3200 points 20$ but it's not showing anywhere or where to download. Please help already deducted from the wallet too.

    1 vote
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    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  11. BEST GAME EVER

    This game has to be the best game I have ever played on any console

    The graphics, how the game is set out and everything else is perfect

    Thank You

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. fase 17

    Não consigo passar da fase 17! Não aparece a opção “triângulo” pra que eu impulsione Helena para o alto de um morro e, assim, ela jogue a escada pra que eu suba. Isso me impede de continuar o jogo! Por favor, me dêem uma solução! Isso inviabilizou o jogo. Dinheiro jogado fora!

    1 vote
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. Information

    Hello, you really leave uncharted 4 to rot by owners of fast fire and strike Pack, as well as by the blind shot that makes almost as much damage as a target shot. I really regret that you did not assume by updates correcting these problems, corrections that would have been made by an equiupe can be reduced, and this would have regilded your coat of arms rather than wanting to make money at all costs leaving cheaters keep playing.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Problema na fase 17

    Estou faz mais de um mês na fase 17! Não consigo passar dela, pq, em determinado momento, q era pra aparecer o comando triângulo, o mesmo não aparece, o q me impede de progredir no jogo.... o que fazer????

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. Por favor continue fazendo atualização do multiplayer do uncharted 4 muita gente joga ainda online.

    Continuar com as atualizações do uncharted 4 colocado novos mapas novas armas e novos modo de jogo no multiplayer

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  17. donut drake

    as a morbidly obese man, i didn't take any offense to this skin, in fact, if anything i am highly pissed off that they left it out of the 4th installment of uncharted. because playing as donut drake actually made me feel better in terms of finally feeling what it would be like to be a overweight hero of sorts. and not only that but have a hot girl interest in both Chloe and Elena. naughty dog are jerks for leaving it out of the 4th installment. it actually helped with my insecurities and depression playing as donut drake. because…

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 major things that if tweaked will continue to make Uncharted 4 Multiplayer Great!

    Idea #1- Please add more videos to the Uncharted TV. Anything new (Uncharted trailers, Last of us trailers, more behind the scenes) would be better than the same videos which have been playing since the game's release.
    Idea #2 please lower the damaged caused by the Krivosk-XS. Players are clearly abusing the firepower of this weapon and I know i'm not alone in this fact when I say the weapon is too Overpowered. I feel if the weapon damaged is decreased even a little bit then the matches would seem more equal for sure!
    Thanks for you consideration and again…

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. I am totally impressed with Uncharted 4, truly this game is a mindblowing and truly masterpiece:)

    Thanks for creating such a mindblowing Uncharted 4 game. I am really enjoying each and every bit and moment of it. You guys have proved once again that you are pioneers in gaming. I have all the previous uncharted 1, 2, and 2 game as well as Last of us and I must say to you that those are masterpiece as well. NaughtyDog team is god gift for us players who sees that players are satisfied with topmost gaming experience both grahically and game wise. I am really impressed by how much the team has put time and hard work…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Freezing During Story Mode

    The game keeps freezing but the audio will keep going. I can’t even play the game for more than 10 minutes at a time without it freezing. I’m mad because this game has been on my buy list for a while and now I can’t even play it. Fix this Naughty Dog there’s no excuse for a game you can’t play, especially when this was a game that came out when the PS4 was new.

    Digital downloaded of PSN

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
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