Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. cant find matches after buggy match where i lost control of my character

    i got an invite from someone to join a random plunder match where people were dead but still were killing other characters to the point where i died and lost control of my character. i quit the game and now ive been waiting a hour for another match, plz help

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Plunder - Indra's Eternity @ chest glitches tally

    Just won a plunder game 3-1 where the enemy team was regularly using Indira on our home chest, but when the final scoreboard was listed none of the points we scored inside the active radius of Indra's Eternity were shown next to that player's name. So - According to the scoreboard, we sinegiw won 3-1 and yet only 1 point was awarded to one player and everyone else had zero.

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. A very urgent matter.

    I've included all the details in post i have made yesterday in your forums but to no response as of yet. Here's the link to the post, please fix this issue for it is simply unacceptable.

    http://community.us.playstation.com/t5/Naughty-Dog-Off-Topic-Forums/A-very-serious-matter-Regarding-Uncharted-4/td-p/45770354

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. Chapter 19 Bug

    When Drake shoot without gunsight, torch a begining fly from left hand

    2 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. jeep disappears on second part of elevator lift

    when elevator raise it shows jeep going thru floor

    3 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Wanted: Please make the monocle/beard more visible

    The left eye monocle that comes with the mustache is barely visible, if at all. Please make the mustache a darker brown :P

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  9. Chapter 8 - missing journal entry

    In Chapter 8, Rafe's journal entry is missing.

    I found it fine, but when I tried to show my wife where to find it in her playthrough, it was not there.

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  10. Dust particle glitch

    Hi Naughty Dog

    Loving the game so far and I am blown away by the graphics! However, i noticed that in chapter 2 when you explore inside the abandoned tower (near the prison) there are very bright dust particles everywhere. they almost look like glow flies or snow and just seems out of place.

    3 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stuck under Libertalia Church

    Trying to jump to explore the inside of the church, got stuck between the wall and a piece of wood on the floor. Couldn't move even trying everything. Only solution was to reset to checkpoint. I've recorded it to help you guys fix it. https://youtu.be/QZruuA3zg50

    3 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. Brute falling off the map bug

    Nothing too serious, but an enemy Brute just fell off the Madagascar map during the Brute Trial on Crushing.

    Video: https://youtu.be/HwNu-QjL8aQ

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Chapter 12 - in Old House - Clipping plants

    In Chapter 12 - after see Sam and go within in the old House,

    little cosmectic Problem: the plants clipping in wood and trash. -- see picture:

    http://www.fotos-hochladen.net/uploads/image9tdn70lbe8.jpg

    http://www.fotos-hochladen.net/uploads/imageif8hxcm57u.jpg

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vargas' Glasses

    When we first meet the prison guard he has glasses hanging on the front of his shirt. These stay in place through the journey through the prison, he uses them to read the note, then replaces them on his shirt. When Nate returns from the old prison tower, there are no glasses in sight.

    2 votes
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  15. 2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Getting booted out of every game less than 1 minute in

    Live in Perth Australia, multiplayer is unplayable at the moment, takes a long time to find a game, then when it does I get booted straight away.
    I have 15mbs upload on wifi connection and its not a problem with any other game.

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can't play

    Just got the game today and have been trying everything I can to play it even switching out the discs but nothing has worked at all please help!!

    2 votes
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    2 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. No more naughty dog u make movies not video games

    Terrible game left out best mode

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  19. Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. Chapter 1

    In Chapter 1, when young nathan follows the nun into the room where she pauses for a cigarette, if the player takes cover at a low wooden table (with TV set) the become unable to detach from cover and the checkpoint needs to be restarted.

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
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