Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

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  1. Wanted: Please make the monocle/beard more visible

    The left eye monocle that comes with the mustache is barely visible, if at all. Please make the mustache a darker brown :P

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    1 comment  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  4. Chapter 8 - missing journal entry

    In Chapter 8, Rafe's journal entry is missing.

    I found it fine, but when I tried to show my wife where to find it in her playthrough, it was not there.

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  5. Dust particle glitch

    Hi Naughty Dog

    Loving the game so far and I am blown away by the graphics! However, i noticed that in chapter 2 when you explore inside the abandoned tower (near the prison) there are very bright dust particles everywhere. they almost look like glow flies or snow and just seems out of place.

    3 votes
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    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stuck under Libertalia Church

    Trying to jump to explore the inside of the church, got stuck between the wall and a piece of wood on the floor. Couldn't move even trying everything. Only solution was to reset to checkpoint. I've recorded it to help you guys fix it. https://youtu.be/QZruuA3zg50

    3 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Brute falling off the map bug

    Nothing too serious, but an enemy Brute just fell off the Madagascar map during the Brute Trial on Crushing.

    Video: https://youtu.be/HwNu-QjL8aQ

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Chapter 12 - in Old House - Clipping plants

    In Chapter 12 - after see Sam and go within in the old House,

    little cosmectic Problem: the plants clipping in wood and trash. -- see picture:

    http://www.fotos-hochladen.net/uploads/image9tdn70lbe8.jpg

    http://www.fotos-hochladen.net/uploads/imageif8hxcm57u.jpg

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. Vargas' Glasses

    When we first meet the prison guard he has glasses hanging on the front of his shirt. These stay in place through the journey through the prison, he uses them to read the note, then replaces them on his shirt. When Nate returns from the old prison tower, there are no glasses in sight.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Getting booted out of every game less than 1 minute in

    Live in Perth Australia, multiplayer is unplayable at the moment, takes a long time to find a game, then when it does I get booted straight away.
    I have 15mbs upload on wifi connection and its not a problem with any other game.

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't play

    Just got the game today and have been trying everything I can to play it even switching out the discs but nothing has worked at all please help!!

    2 votes
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    2 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. No more naughty dog u make movies not video games

    Terrible game left out best mode

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  17. Game not continuing past Sam repairing the engine in prologue.

    In the prologue when you're defending Sam repairing the boat engine, sometimes an enemy will try to throw a grenade. If you shoot him, make him drop the grenade, it will blow up his boat and it will sink.

    However, this causes Sam to "fix the engine" indefinitely and the game will not continue.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  18. Nate stuck at 2nd car elevator

    After the marriage small talk, Nate seems to be stuck and just gazing at the view. Elena walked back to the jeep. You can not do anything, game is stuck. It looks like you have to move to the left immediately after the cut scene. If not, you can get stuck.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. Glitch in floor of house in Libertania

    I think it was at the blacksmith house. When you enter the house, you can see through the floor, you see a blue area

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
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