Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

How do I use this?

  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

Have you found a bug or issue with Uncharted 4?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. is it necessary to have playstation plus to play uncharted 4 multiplayer

    is it necessary to have playstation plus to play uncharted 4 multiplayer ? is it possible to play it without ps+ subscription kindly ?

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. UC2 GOTY incomplete

    I have the game "uncharted 2: among thieves (game of the year edition)". My voucher don't have the dlc "uncharted: drake's fortune mp pack" and Sony Interactive Entertainmente Brasil said I should talk to Naughty Dog. Can you help me?

    3 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  3. Stuck at Chapter 8 with message of 0:00 remaining

    Encountering the issue described in the subject line and unfortunately see many other posts of people encountering this issue and there's no response from Naughty Dog regarding what's going on or how to solve it. This is on a brand new PS4 1TB, not the Pro, and all other games I have including anything played on PS Now work fine. The game was purchased via digital download from the PlayStation store. Time since install is about a week and system free space is almost the full 1Tb.

    The game is completely unplayable so if you don't have a resolution to…

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  4. SIEGE expansion pack

    i have bought uncharted 2: among thieves SIEGE EXPANSION PACK -3euro
    and the
    “GOLDEN GUNS” package -50c., from my PS3 but i can't activate them :( . Could you please
    help me (i could send all purchase details from PSN)...

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. I didn't receive my relics twice

    Completed a challenge as VIP for 448 relics as the new challenge for the day was coming in. I completed it but didn't get my relics. I did not get my relics for 350 relics either.

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  6. The new ranked season as not started and it has been more then a month

    The new ranked season has not started yet. It is just stuck. Which is making the game no fun.

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uncharted Collection Among Theives bug

    I couldn’t find any support for the uncharted collection (I wonder why) so I am posting this issue about Uncharted 2 remastered here.
    When playing Uncharted 2: Among Thieves there is a bug on chapter 14 (tunnel vision). When fighting the boss the quick time events (qte’s) don’t appear. I cannot complete this game even in easy because I can’t complete the melee cutscene with this boss. I have tried spamming triangle (the correct button) and even waiting until when I thought it was the correct moment

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  8. Uncharted 4 bug conversations

    Hi Naughty Dog I'm having a problem with uncharted 4 in optional conversations in chapter 14 which are 6 but I count 5 of them as possible this problem I hope there is a way to solve it

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. Golden items Rank king of the Hill

    Why is it not possible to unlock golden items in the ranking matches of King of the hill any more? It stopped after a while but i want to unlock all of them, also the ones i did not unlock in the past. Could you guys please arrange that? Thank you! Regards, Bastiaan.

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  10. Dlc

    I just bought a Dlc Uc4 3200 points 20$ but it's not showing anywhere or where to download. Please help already deducted from the wallet too.

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uncharted Points  ·  Flag idea as inappropriate…  ·  Admin →
  11. BEST GAME EVER

    This game has to be the best game I have ever played on any console

    The graphics, how the game is set out and everything else is perfect

    Thank You

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Information

    Hello, you really leave uncharted 4 to rot by owners of fast fire and strike Pack, as well as by the blind shot that makes almost as much damage as a target shot. I really regret that you did not assume by updates correcting these problems, corrections that would have been made by an equiupe can be reduced, and this would have regilded your coat of arms rather than wanting to make money at all costs leaving cheaters keep playing.

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ranked season 28 no rewards

    I reached gold rank this season and didn't got gold trucker (baseball cap). Where is my reward? ND please fix this problem, a lot of players didn't got ranked rewards this season as well.

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Dead zone

    Please add a slider to change the size of the deadzone from 0-20%

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  15. prove to care your players

    OK , fine, we give up on waiting some new update, you will never add nothing to the game.
    But at least you can change rank mode, be serious how much this would cost for you? how many people of your team need to do that?
    THIS IS COMPLETELY NONSENSE, you are telling us that you really DON'T CARE
    or we have to wait other 9 month/season hoping that you do something?

    15 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  16. Login issues

    My multiplayer and survival dont load ... i can't play the multiplayer or the survival mode at all for no reson can u help me ..

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. UC2

    With the closure of UC2 multiplayer you have relased a free dlc bundle however it is missing Drake's Fortune Map pack for BCES 00509 are you planning on adding it.

    1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  18. Por favor continue fazendo atualização do multiplayer do uncharted 4 muita gente joga ainda online.

    Continuar com as atualizações do uncharted 4 colocado novos mapas novas armas e novos modo de jogo no multiplayer

    2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
    Sign in Sign in with Naughty Dog
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base