Uncharted 4

Welcome to the technical issues forum for Uncharted 4!

Please let us know of any issues or bugs you are encountering as you play our game. We’ll be continually monitoring reports here and giving you updates when we can.

For any issues with your PS4 hardware, controllers, or any other accessories – or if you need more immediate help, please contact PlayStation Support at http://www.playstation.com/support/

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  1. Search the forum for your issue by typing a short description of the issue in the “My problem is…” box. If your issue is already submitted by another user, click the “vote” button to show you also experienced the issue. Leave a comment to add any additional information.
  2. If you can’t find your issue, submit it to us with a description.

PLEASE make sure that no one else has reported your issue or bug BEFORE posting a new issue.

If possible, please also provide the following information:

  • PS4 model
  • Disk or digital download
  • Time since install
  • System Free Space

If this is a Multiplayer related issue, please ALSO include:

  • Connection Method (Settings – Network – View Connection Status)
  • Nat Type (Settings – Network – Test Internet Connection)
  • Connection Speed Download (Settings – Network – Test Internet Connection)
  • Connection Speed Upload (Settings – Network – Test Internet Connection)

Thanks!

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  1. Brute falling off the map bug

    Nothing too serious, but an enemy Brute just fell off the Madagascar map during the Brute Trial on Crushing.

    Video: https://youtu.be/HwNu-QjL8aQ

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  2. Chapter 12 - in Old House - Clipping plants

    In Chapter 12 - after see Sam and go within in the old House,

    little cosmectic Problem: the plants clipping in wood and trash. -- see picture:

    http://www.fotos-hochladen.net/uploads/image9tdn70lbe8.jpg

    http://www.fotos-hochladen.net/uploads/imageif8hxcm57u.jpg

    2 votes
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  3. Vargas' Glasses

    When we first meet the prison guard he has glasses hanging on the front of his shirt. These stay in place through the journey through the prison, he uses them to read the note, then replaces them on his shirt. When Nate returns from the old prison tower, there are no glasses in sight.

    2 votes
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  4. 2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  5. Getting booted out of every game less than 1 minute in

    Live in Perth Australia, multiplayer is unplayable at the moment, takes a long time to find a game, then when it does I get booted straight away.
    I have 15mbs upload on wifi connection and its not a problem with any other game.

    2 votes
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't play

    Just got the game today and have been trying everything I can to play it even switching out the discs but nothing has worked at all please help!!

    2 votes
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    2 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. No more naughty dog u make movies not video games

    Terrible game left out best mode

    1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  8. Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    Good afternoon , I'm recovering my nathan drake pack code , but the skins are not showing up for me to use . what should I do ?

    1 vote
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    1 comment  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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  10. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  11. Game not continuing past Sam repairing the engine in prologue.

    In the prologue when you're defending Sam repairing the boat engine, sometimes an enemy will try to throw a grenade. If you shoot him, make him drop the grenade, it will blow up his boat and it will sink.

    However, this causes Sam to "fix the engine" indefinitely and the game will not continue.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  12. Nate stuck at 2nd car elevator

    After the marriage small talk, Nate seems to be stuck and just gazing at the view. Elena walked back to the jeep. You can not do anything, game is stuck. It looks like you have to move to the left immediately after the cut scene. If not, you can get stuck.

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Multiplayer  ·  Flag idea as inappropriate…  ·  Admin →
  14. Glitch in floor of house in Libertania

    I think it was at the blacksmith house. When you enter the house, you can see through the floor, you see a blue area

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  15. I wanna buy Original Soundtrack on iTunes (TW)

    I love uncharted series so much, I also love the BGM.
    So I wanna buy Original Soundtrack, bug I don't like CD. I just want the digital music. But I can't find any Uncharted Music on my iTunes(Taiwan ver.). How can I do?

    2 votes
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  16. MP Grenade thrown through floor

    I throw a grenade and it went through the floor. This has happened to me twice now.
    https://www.youtube.com/watch?v=8Zj6Myj0Jek

    2 votes
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  17. No capture screen platinum trophy

    **so sorry my english is not good**

    After I get best score! Trophy. It's last one for platinum trophy.
    When platinum trophy popup .my ps4 cannot capture screen for platinum trophy even.
    I don't know why.
    My ps4 have free space 30GB.

    Ps. I love uncharted , last of us ,and naughty dog team.
    Thank for made the best game ever in my life.;)

    1 vote
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  18. Stats frozen

    I'm pretty sure I've defeated 100+ enemies without dying but my stats are stuck at 73. As a result, the unstoppable trophy won't unlock.

    1 vote
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  19. In chapter 18, right before I get in the first thing

    In chapter 18 right before I get into the first elevator-thing with the car , when Elena gets off the car she sometimes seems to be swimming on the ground. I have the first European ps4 model (Batman Arkham Knight limited edition) and the European version of the game on disc. I installed it on May 10th and I have all the updates installed. I have 656gb of system free space. Even though I don't think it matters, I am playing with Greek subtitles and menu and English voice

    1 vote
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    0 comments  ·  Single Player Issues  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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