Start playstation in Safe mode
Rebuild database (option 5)
Once the PS starts, delete the game.
Download/Install the game again.SabauRaphael commented
If you are still have the problem do the following things:
- make sure you have the saved data in the online storage
- Delete the game saved data from your system
-download the data from online storage
It was the only thing that worked for me
If you are in North America and you continue to experience this issue, please contact Customer Service at:
If you are in regions outside of North America, please contact customer support using this link:
You should be able to locate a phone number on your regional page.SabauRaphael commented
I had the same problem
Delete the saved data from your ps4 then download it from the online storage
Don't forget to save the data in the online storage before you delete it.
It worked for me