Please attempt the following:
Start playstation in Safe mode
Rebuild database (option 5)
Once the PS starts, delete the game.
Download the game again.
If this doesn’t work, we would recommend backing up your save data to online storage, and doing a full kit initialization.
Please let us know your results.monkeelulz supported this idea ·monkeelulz commented
I am also having the same problem. Brand new out of the box.
Gets last the loading screen with gold dust swirling, then hits a black screen. Music is still playing and I can still access the options menu, but nothing.
Have also attempting most of the above.